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Country Inn & Suites by Carlson Savannah Midtown

2.5 out of 5.0

Recent guest reviews

The staff was well trained and accommodating. The hot breakfast was quite good, but a little slow to replenish. My only complaint would be for a hotel with a pool and such a close proximity to the beach there should have been more space in the restroom for one to hang up wet swimsuits and towels to dry.

Staff is friendly, upgraded us to King suite, breakfast is nice. Hotel is in convenient location. Suites would look more welcoming if not for somber gray color on walls. Will definitely stay there again.

Toilet wasn't working properly. A roach was in our room. Everything else was okay but for me that was to much.

This is my new favorite place to stay when traveling from Savannah. The rooms are comfy, there is coffee available 24 hours a day, the stand is outstanding and the general warmth of the hotel is very inviting. I love the couch by the fireplace in the rocking chairs on the front porch.

Wonderful experience. As a past employee of a Ritz Carlton, I am rating it right in their category. Staff excellent, they took pictures for us, have extra amenities when asked, knowledgeable of the area and helpful. Cookies fresh in lobby. Breakfast not to our likes but there were people in there eating. If you like whole fruits, coffee, making your own waffles. Then your good. We like meat. Must have sausage, bacon, or scrambled eggs. This is not a motel all rooms are inside with beautiful clean carpets. There are elevators and stairs. Absolutely loved the smell of bleach. I use it myself. I hate these companies that are going green. I now work in the medical field and believe me we use Clorox and bleach. Room was very clean. No wholes, no odor, tub clean, no little hairs on floors. Mattress protectors on the mattress and the box spring no dirt or debris between cabinets. Fridge and microwave both clean. Great stay. Two big mall about 3 to 5 mind away. Applebees, Chili's and fast foods all near by. Tybee Island in one election 10 mins and Farmers Market other dirc 10 mins. Night life and shopping.

It was great great location clean comfy room real friendly staff

We spent 3 nights in Savannah. The hotel was centrally located so we could easily navigate to all our destinations. We spent our days on the beach (15 miles away) and our evenings walking to shops and restaurants near the hotel. The pool area has a nice size pool and whirlpool tub but the chemical used in the whirlpool was too strong and we all ended up getting watery eyes and sneezing our first night. We didn't use it again. During our stay the hotel was short staffed and our room was not "cleaned" the entire time we were there. We still like the hotel and will consider staying there again the next time we visit Savannah.

Complained 3 separate times about water not being hot in the rooms. Was told it would be taken care of each day we were there. The last night I was informed it was hotel "policy" to have tepid water, as having warm water was a liability. Hmm, don't they rent rooms to adults? Apparently adults don't know how to adjust water. Funny thing is, there was a hot tub steps away from our rooms with very hot water in it. The night desk staff I spoke to said he tried calling our room to let us know of the "policy" earlier in the day and received no answer. I told him of course he didn't receive an answer as we came to Savannah to see the town and not stay in our room all day. I informed him he could've left a note or called my cell, my number was on the form filled out to receive my room key. Asked to speak to a manager the next morning and was told that wouldn't be a problem. When we checked out, suddenly there wasn't anyone we could speak to about the problems. A very disappointing experience. Also, the hotel is located directly across the road an Army base--not disclosed in description--and the planes leaving shake the ground floor windows.

Smoke alarm beeped for about 1 hour- no on could fix it. Finally my husband did. Then at 1 am it started beeping again but the desk took 30 mins to find a new battery!

Hotel and staff was very nice would definitely stay here again

We stayed this past weekend. We selected this hotel bc it was one of the few with an indoor pool and also had a private bedroom in the suite which is great bc we put the kids on the sleeper sofa and can have a little peace and quiet in our room. Pool is small but works for splashing around. Breakfast is typical hot breakfast but good and filling. On Monday we actually had omelets. I'm sure they were frozen and heated but were still very good. Lots of restaruants within a mile or so. We also liked the free cookies that were served most of the day. About a 15 min drive to the historic area downtown

Mr Patel was very nice and acommidating, very professional. He's the King of Patel, worthy of his title of King. I hope to see him again.

It was good...indoor pool in November made it better than others

My stay was good. Comfortable room.The staff was friendly.The breakfast had a good variety but the eggs had a wet taste and waffle mix was water down.

the rooms should have been cleaner around the toilet was dirty and the furnace or whatever kicked on every half an hour was loud and would wake me from my sleep every night. They were also kidsor teenagers running up and down the halls on 2 different nights.

The front desk clerk was very nice and the free breakfast was better than average

Room was dirty, linens were torn, bathroom was moldy, pool area was rusty, our room had only 3 small drawers-too small for our clothes.

We arrived and were taken to our room early. We made numerous trips to the historic district. We traveled looking at houses also. Everything was so accessible from the hotel. We even printed our boarding passes after we checked out. This was one of our best trips to date.

The location is not the best although it is on a major bus line. Travelled by cab due to heat. Good pool and spa. Was told corporate told them to keep FOX news or weather channel on Breakfast room TV. Breakfast very good. Complained about FOX news and staff handled it very well and someone discreetly changed it to Good Morning America. Country Innns and Suites Corporate should be told to avoid FOX news as it is not mainstream enough. Commentator called women girls on national TV. Local staff, however, handled the situation in an excellent manner and made the stay much better. Ordinary but decent experience, better than average pool and spa.

We were in town for a wedding at the Mackey House. We were less than 10 minutes from the venue so it was perfect. If we were going to stay at the beach, it would have been a little far, but there are tons of restaurants and shopping around to keep busy. Wonderful staff and delicious breakfast. Rooms were very spacious and clean. They even let us check in a little early!

Room options

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room)

King 1 | Sleeps 3

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

Queen 2 | Sleeps 4

Room, 2 Queen Beds, Non Smoking (Guest)

Queen 2 | Sleeps 4

Room, 2 Queen Beds, Accessible, Non Smoking (Guest)

Queen 2 | Sleeps 4

Guest reviews for Country Inn & Suites by Carlson Savannah Midtown

Everyone (11) Business (2) Couples (14) Family (7) Other (2) Friends (1)
4

nice hotel w/good proximity to attractions/beach

Everyone

The staff was well trained and accommodating. The hot breakfast was quite good, but a little slow to replenish. My only complaint would be for a hotel with a pool and such a close proximity to the beach there should have been more space in the restroom for one to hang up wet swimsuits and towels to dry.

By , from Metro Atlanta, GA on Aug 23, 2017

4

quiet, convenient, comfortable.

Everyone

Staff is friendly, upgraded us to King suite, breakfast is nice. Hotel is in convenient location. Suites would look more welcoming if not for somber gray color on walls. Will definitely stay there again.

By on Jul 8, 2017

2
Everyone

Toilet wasn't working properly. A roach was in our room. Everything else was okay but for me that was to much.

By on Jun 30, 2017

5

my fourth time her. so welcoming and comfortable!

Everyone

This is my new favorite place to stay when traveling from Savannah. The rooms are comfy, there is coffee available 24 hours a day, the stand is outstanding and the general warmth of the hotel is very inviting. I love the couch by the fireplace in the rocking chairs on the front porch.

By , from fort lauderdale fl on May 3, 2017

5
Everyone

Wonderful experience. As a past employee of a Ritz Carlton, I am rating it right in their category. Staff excellent, they took pictures for us, have extra amenities when asked, knowledgeable of the area and helpful. Cookies fresh in lobby. Breakfast not to our likes but there were people in there eating. If you like whole fruits, coffee, making your own waffles. Then your good. We like meat. Must have sausage, bacon, or scrambled eggs. This is not a motel all rooms are inside with beautiful clean carpets. There are elevators and stairs. Absolutely loved the smell of bleach. I use it myself. I hate these companies that are going green. I now work in the medical field and believe me we use Clorox and bleach. Room was very clean. No wholes, no odor, tub clean, no little hairs on floors. Mattress protectors on the mattress and the box spring no dirt or debris between cabinets. Fridge and microwave both clean. Great stay. Two big mall about 3 to 5 mind away. Applebees, Chili's and fast foods all near by. Tybee Island in one election 10 mins and Farmers Market other dirc 10 mins. Night life and shopping.

By , from Georgia on Oct 5, 2016

5

nice clean great location

Everyone

It was great great location clean comfy room real friendly staff

By on Jul 26, 2016

3

great location.

Everyone

We spent 3 nights in Savannah. The hotel was centrally located so we could easily navigate to all our destinations. We spent our days on the beach (15 miles away) and our evenings walking to shops and restaurants near the hotel. The pool area has a nice size pool and whirlpool tub but the chemical used in the whirlpool was too strong and we all ended up getting watery eyes and sneezing our first night. We didn't use it again. During our stay the hotel was short staffed and our room was not "cleaned" the entire time we were there. We still like the hotel and will consider staying there again the next time we visit Savannah.

By , from WI on Jul 18, 2016

3

hotel staff aren't helpful and cold water

Everyone

Complained 3 separate times about water not being hot in the rooms. Was told it would be taken care of each day we were there. The last night I was informed it was hotel "policy" to have tepid water, as having warm water was a liability. Hmm, don't they rent rooms to adults? Apparently adults don't know how to adjust water. Funny thing is, there was a hot tub steps away from our rooms with very hot water in it. The night desk staff I spoke to said he tried calling our room to let us know of the "policy" earlier in the day and received no answer. I told him of course he didn't receive an answer as we came to Savannah to see the town and not stay in our room all day. I informed him he could've left a note or called my cell, my number was on the form filled out to receive my room key. Asked to speak to a manager the next morning and was told that wouldn't be a problem. When we checked out, suddenly there wasn't anyone we could speak to about the problems. A very disappointing experience. Also, the hotel is located directly across the road an Army base--not disclosed in description--and the planes leaving shake the ground floor windows.

By , from Ohio on Apr 21, 2016

3

great room. kids loved the pool.

Everyone

Smoke alarm beeped for about 1 hour- no on could fix it. Finally my husband did. Then at 1 am it started beeping again but the desk took 30 mins to find a new battery!

By on Apr 2, 2016

5
Everyone

Hotel and staff was very nice would definitely stay here again

By on Feb 18, 2016