I absolutely loved my stay.
The staff was not trained well they didn’t know anything about the property. No valet on multiple occasions so we waited a long time for the car. We stayed 7 days and they didn’t clean our room 2 times. Even when requested. I would not stay here again or recommend to anyone. Kimpton should be embarrassed to put there name on this property. Also room service is always closed and the restaurant is always a 30 minute wait with bad service.
Great place!
everything about the property was excellent. The only drawback was we didn't care for the city of Boston. Very dirty and hard to get around with old and run down public transit.
Beautiful hotel! Great location and service.
nice, chic and clean. Very pleasant stay
Loved the bikes and the location!
Lovely hotel. Well appointed room with great view. Excellent location near Charles river and walking distance to Boston. Friendly helpful staff.
The electrical port did not work and I used an extension cord during my stay instead of getting upgraded or a room switch. They paid for my parking lot ticket which I appreciate but for the price it should not let you stay in a room unless it’s up to date working.
It was a great stay, my family had a blast and we will definitely to this hotel
Kimpton Marlowe Hotel, an IHG Hotel places you in East Cambridge, within a leisurely stroll of popular sights such as TD Garden and Museum of Science. This 237-room, 4-star hotel has a restaurant, a 24-hour gym, and a 24-hour business center.
Enjoy a bite to eat at the hotel's brasserie, or relax with a drink at the bar/lounge. For a nice break, mingle with other guests at the free daily manager's reception. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 7:00 AM to 10:30 AM.
Guests can expect WiFi and LED TVs with satellite channels and pay movies. Pillowtop beds sport Frette Italian sheets and down comforters, and bathrooms offer hair dryers and designer toiletries. Other standard amenities include laptop-compatible safes, ironing boards, and desks.
Renovated in 2020, Kimpton Marlowe Hotel, an IHG Hotel offers a 24-hour gym, WiFi in public areas, and meeting rooms. Valet parking is available for USD 55 per night. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
I absolutely loved my stay.
Keecha, We LOVE that you loved your stay! Please come back and visit us soon.
Thanks for the 5 out of 5!
Kevin, Wooo hoo we knocked it out of the park during your stay! Thanks for the 5/5 rating! Come back soon.
The staff was not trained well they didn’t know anything about the property. No valet on multiple occasions so we waited a long time for the car. We stayed 7 days and they didn’t clean our room 2 times. Even when requested. I would not stay here again or recommend to anyone. Kimpton should be embarrassed to put there name on this property. Also room service is always closed and the restaurant is always a 30 minute wait with bad service.
Anthony, Thank you for your notes, all issues and items have been addressed. Please note our valet is a company that we use and have used for years. We have 1 valet on duty but at times the wait can be a tad long, as the valet has to grab the car from the garage and drive around the building encountering 3 traffic lights, the plight of being in the city. We do have a system called flash valet and all our guests can directly message the valet to get their car brought around, it is a new app. Please feel free to reach out to me directly at the hotel to chat in more detail, I welcome the opportunity to always make things right as we value all our awesome guests who stay and hang out with us!
Great place!
Thank you for the perfect score!
Steven, Thanks for the 5 our 5 rating of your stay with us!