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ANA Hotel Sapporo

4.0 out of 5.0

Recent guest reviews

I have an early flight to Valdivostok and need to be close to the airport. This hotel fit the bill. Clean modern and affordable. Shuttle is available to the airport. What else do you want? The newly opened Shikotsu Japanese restaurant is a gem. I can't find a spot to review it but here. For just 4000yen you get a mini kaiseki dinner with a glass of complimentary wine. When I wanted to order a additional tempura dish for each of us, the captain advised one order! True in enough one order was sufficient for two of us and for only 1000 yen. I am truly a fan of ANA now.

This was my second stay at this hotel. The recent stay was part of a vacation, which included 3 nights in Sapporo. We wanted to stay near Sapporo Station for access to JR and Odori Park (for the Lilac Festival) at reasonably priced hotel. Aside from the restaurants in the hotel, this is also a gift shop on the first and access to a convenient store through the lobby. The staff was very polite and I had no issues during the check in and out process. Our queen bed room was on the 11th floor. While the room is a little smaller, it is very clean with a small couch and table. Water pressure for the shower was great and wifi was fast. Bed was very comfortable, and had a decent city view. TV was a big flat screen and there was a fridge in the room. The walk to Sapporo station is about 5 minutes, and there is a subway station exit (exit 21) on the same block. The price is hard to beat for the location and room quality. We don't spend a whole lot of time in the room, so I had no issue with the size of the room. But I will try an upgrade in the future. The hotel is part of IHG, so the reward points are a bonus.

This business style hotel was part of a tour package - we found the room very small, even compared to other hotels we'd had in Japan. However, the hotel and room were spotless and well maintained. With tv(no Eng channels), wifi, water heater, and frig in room + a desk and chair, and 1 other chair - after putting luggage in room there was little room to maneuver. 4 fast elevators, so no delays. Convenience store and great café with superb pastry shop on ground floor; nice breakfast buffet on 2nd fl - mostly Japanese dishes, but also breads and cereals and omelets to order; bar on 26 fl with views of city. Had slight noise from adjacent rooms and even from street, despite being on 12th fl. Bathroom smallish, but nice tub/shower and usual heated toilet seat with sprays. Close to Sapporo clock and tower and shopping.

I stay from 21april to 24april 2017. I choose this hotel because there is a bus from New Chitose airport that stop in front of this hotel. The bus fee is ¥1030 per way. Check in was smooth and good. They had assigned me to 16th floor. Room was very small. It is about 21sq metres with a queen bed. I have two luggage which I can not be opened on the same time. Room is very small and newly renovated. It is very clean. Bed is very comfortable. I didn't get their breakfast as the fee ¥1800 per night since there are lots of local food nearby the hotel. Location is good. It is about 15 minutes walk to Susukino. Or about 5 minutes walk to ESTA mall and Sapporo station. There is no gym in this property. That it is good to have a small gym. Wi-Fi is pretty fast. I am still staying in this hotel. My room is 1631

We are currently staying in ANA Sapporo Hotel as part of our honeymoon trip to Hokkaido. Originally booked the standard room which turned out to be really small, which is normal for Japanese city standards, so we requested for an upgrade to the premium room for an additional 5000 yen per night. The hotel staff were very kind and helpful in our upgrade, and the premium room was GORGEOUS. Spacious and well set up, luxurious yet cosy. We loved the upgraded room. Fantastic location close to train station and shops, spoilt for choices when it came to food.

Hotel location is very good , only about ten minutes walk to Sapporo JR station and right next to the subway station exit 21. There are many nice restaurant around. Hotel room is clean , not big but enough for open two big suitcases. Staff is very helpful and polite.

The hotel is so convenient to us during our stay in Sapporo for the Snow Festival. Just take us 7-10 mins walk from JR station and we can either choose to walk on the street or underground. However, for snowing weather, you might find it is quite hard for you to walk there as streets are slippery and there are stairs from train stations to street. Suggested to walk underground to the nearest department store/shopping mall and take their escalator to street and then walk to hotel. We just spend around 5-7 mins to the venue of The Snow Festival. Also, it just take us few stations or even walkable distance to most of the shopping point or tourist spots. Hotel service is good and staff are nice. The room is clean and well-equipped, but look a bit old. One bad thing about the hotel is the pillow, it is a bit too hard and thin. Overall, the hotel is good for business and leisure stay with excellent location.

i was in this hotel from 2nd to 6th March 2017 and it was my first trip to Japan. Before i went i read a lot about Japanese and it was not surprising about what people wrote about their customer service. No one can beat that. From the checkin counter to the restaurants all are so helpful and friendly. The hotel rooms were clean and the view was great. Rooms are big enough for a couple and toilets were also very clean. For breakfast there is 2 choices which is either Japanese food or buffet restaurant at the 2nd floor. The hotel is not far from the famous Susukino area therefore in total this place was worth the money we paid. Highly recommended

Clearly this is an old hotel, design is in the 80s. But the service is good. Especially the housekeeping which they really has done a good job in making up the room. Everything in the room functions well. The only small complaint that I have is that there's no in-room safe and you have to bring your valuables down to reception and deposit it in the public sharing safe. ;)

I made booking to this hotel via HIS Travel Shinjuku as a package with ANA fligth Haneda-Sapporo-Haneda. With a very limited time to prepare the trip, we didn't have time to check the hotel and expecting for a service as "supposed to be" according to the hotel stars. I didn't even realized that this hotel is a group of IHG, in which both of us are member. What we received from this hotel is more than expected in all aspects. Room, location, service and foods are excellent. We totally forgot to check with the travel agent whether our reservation including breakfast or no, and the receptionist inform us very well that it was including breakfast. We definitely would like to back to this hotel whenever we have time to visit Sapporo again.

1-2-9 Kita 3 Jonishi, Chuo Ward Sapporo Hokkaido

Hotel highlights

  • Walking distance to Sapporo JR Tower and Clock Tower
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

ANA Hotel Sapporo places you within a 10-minute stroll of popular attractions such as Sapporo JR Tower and Clock Tower. This 410-room, 4-star hotel has 5 restaurants along with conveniences like a full-service spa and free in-room WiFi. It's in central Sapporo and also a short walk from Sapporo TV Tower and Former Hokkaido Government Office Building.


Relish the Japanese cuisine at Teppanyaki Ishikari, one of 5 onsite restaurants. Savor a meal from the comfort of your room with room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 9:30 AM.


ANA Hotel Sapporo's 410 rooms are air-conditioned and provide refrigerators, minibars, and phones. Guests can expect LCD TVs with pay movies, along with free WiFi and wired Internet. Bathrooms have hair dryers, free toiletries, and bidets. Desks are also included.

Property features

Guests of ANA Hotel Sapporo enjoy features like a full-service spa, free WiFi in public areas, and conference space. Self parking is offered for JPY 1500 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include a gift shop, a porter/bellhop, and wedding services.

Room options

Standard Room

Queen 1 | Full 1 | Sleeps 2

Standard Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 2

Room, Non Smoking

Queen 1 | Full 1 | Sleeps 1

Comfort Room, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

64% of guests recommend this hotel

Total of 809 reviews