Skip to main content
Beginning of main content

Maksoud Plaza Hotel Distributed by Accorhotels

4.5 out of 5.0

Recent guest reviews

The hotel is big, has a beautiful lobby, good restaurant and excellent staff. The rooms are decent, view is just OK. It's in a safe neighborhood very close to the Paulista Av which is a big avenue full of stuff. There are also places to eat and do shopping nearby. The food in the restaurant was good. The beds are just OK and pillows could be way better. While the bathroom is nice, I had some issues with my shower but maintenance staff was able to fix it. The gym was OK too.

Shower pressure terrible. Hand wash cold water did not work. Terrible TV. Minimum Cable channels. Key card did not work.

Good. Excelent location. I will return! Very friendly stuff. Courtesy and attention... care the best.

People were very kind, specially Mr. Cassiano, from Events Department, who exceeded his job duties to make our event the best experience.

The hotel staff are very kindly, the room size is very good, and you are very close to the metro station, restaurants, pubs, I feel very good at the Maksoud Plaza Hotel,.

Whenever I travel to Sao Paulo, I stay at this hotel, I like its strategic location, unfortunately on my last stay the internet access was terrible. I hope the next time is better.

Short trip 3 nights. Well located, with all resources. Very good Hotel.

The entire lobby smells really good. Rooms are nice and clean. Staff at Information desk speak English but very few other staff.

The hotel's style is of another decade, but the rooms are big, comfortable and clean, with sweeping views of the city, and the service is polite and attentive. Location is wonderful for both business and tourism. You can easily walk to several good restaurants in the neighborhood, the fabulous MASP museum, or catch the metro to explore the city. The buffet breakfast is fresh and abundant but it does get crowded at times. Perhaps it was our fault for getting there late. Our stay was, overall, a very pleasant experience.

I am an old person that needs some facilities. The layout of the floor where the breakfast is served does not facilitates the live of persons like me. I use a support like a cane, and imagine myself with one hand only being able to get a plate with fruits and a glass of juice. Fortunately there was a waiter that ask me if I wanted help and helped me during all process. His name is Paulo, and I strongly recommend to have this kind of person in the staff of the hotel.

great location! I thought the environment is quite amazing! Very picturesque! The room is clean! Wifi is great! Walking distance to metro!

great location near avenue paulista. and starbucks isn't far neither. i would stay here on my next visit.

We booked this hotel primarily for it's location, which is fantastic, but the photos they use to lure you in are misleading. This hotel lobby, bars and restaurants are extremely dated and dark and in need of a serious renovation/update. Although the rooms were clean and comfortable, they are also very outdated. This hotel is a throwback to the 1980's! For the cost of the room we expected something more modern and elegant, like the pictures portrayed. We also experienced serious issues with the WiFi. That said, the staff was very attentive, professional and accommodating and the bedding and linens were great!

FantAstic nice clean, good for family, bussines and couples

We stayed one night. The reception was great. The exchange rate offered was not good compared to other hotels. The room was clean but when exiting the elevator, there was a smell. The private salons must be updated with power outlets available.

Really well located, walking distance from the metro station , Avenida Paulista, MASP and several shopping/dinning areas. The hotel it is a bit old and need some refurbishment, but my room was super clean and had a terrific view of the city. Be careful when you make your reservation online this DOESN'T INCLUDE breakfast. I was shocked (I have booked a premium suite). If all you want is location, book the cheapest room and you won't be disapointed.

Need to renew a lot as well understand the business travellers needs.

I have stayed in this hotel several times. Service is exceptional, rooms are large & very clean, hotel decor is outdated, lobby & atrium are very dark.

enjoyable experience

I paid right price for 2 stars hotel.

Room options

Premium Room, 1 Queen Bed

Queen 1 | Sleeps 2

Premium Room, 2 Queen Beds

Queen 2 | Sleeps 4

Executive Room, 1 King Bed

King 1 | Sleeps 2

Premium Room, 1 King Bed, Corner

King 1 | Sleeps 2

Guest reviews for Maksoud Plaza Hotel Distributed by Accorhotels

Everyone (7) Business (7) Couples (2) Family (1) Friends (3) Other (1)
5

big, beautiful hotel near paulista avenue

Everyone

The hotel is big, has a beautiful lobby, good restaurant and excellent staff. The rooms are decent, view is just OK. It's in a safe neighborhood very close to the Paulista Av which is a big avenue full of stuff. There are also places to eat and do shopping nearby. The food in the restaurant was good. The beds are just OK and pillows could be way better. While the bathroom is nice, I had some issues with my shower but maintenance staff was able to fix it. The gym was OK too.

By , from Lima, Peru on Nov 15, 2017

2

reputation is history

Everyone

Shower pressure terrible. Hand wash cold water did not work. Terrible TV. Minimum Cable channels. Key card did not work.

By , from Santa Cruz de la Sierra on Oct 14, 2017

Review comment responded on Oct 16, 2017

Dear Robert, Thank you for your comments. We regret that your experience at our hotel was not satisfactory. Your remarks will be carefully analyzed for the correction of possible failures and improvement of our services. Please accept our apologies. We hope you may give us another chance to host you. Thank you for your understanding. Kind Regards, Patrícia Garcia Director of Operations

5

nice location. best deal price quality.

Everyone

Good. Excelent location. I will return! Very friendly stuff. Courtesy and attention... care the best.

By , from Luanda on Aug 30, 2017

Review comment responded on Sep 1, 2017

Dear Tony, Thank you very much for your praising comments. It will be a great pleasure to host you again. Kind Regards, Patrícia Garcia Director of Operations

5

very nice and people very kind

Everyone

People were very kind, specially Mr. Cassiano, from Events Department, who exceeded his job duties to make our event the best experience.

By , from Florida, USA on Aug 14, 2017

Review comment responded on Aug 16, 2017

Hello Valéria, Thank you very much for your kind comments. We are glad to having met your expectations regarding a good stay in São Paulo. It will be a great pleasure to receive you again. Yours sincerely, Patrícia Garcia Director of Operations

4

the hotel is just one block to paulista av.

Everyone
The lobby Sao Paulo Av. Paulista

The hotel staff are very kindly, the room size is very good, and you are very close to the metro station, restaurants, pubs, I feel very good at the Maksoud Plaza Hotel,.

By , from Mexico City on May 10, 2017

Review comment responded on May 12, 2017

Dear Mr. Mario, We are glad to having met your expectations regarding a good stay in São Paulo. It will be a great pleasure to host you again soon. Yours sincerely, Fabiana Colossio Director of Sales and Marketing

4

nice hotel, close to restaurants, shopping, subway

BusinessTravelers

Whenever I travel to Sao Paulo, I stay at this hotel, I like its strategic location, unfortunately on my last stay the internet access was terrible. I hope the next time is better.

By , from Santa Cruz, Bolivia on Jan 16, 2017

Review comment responded on Jan 18, 2017

Dear Mr. Juan Carlos, Thank you for your comments on Maksoud Plaza. Your remarks will be carefully considered for improvement of our services. We apologize for any possible inconvenience with the internet. Thank you for your understanding. Yours sincerely, Fabiana Colossio Director of Sales and Marketing

5

nice hotel near av. paulista, boa vista

Everyone

Short trip 3 nights. Well located, with all resources. Very good Hotel.

By , from Luanda, Angola on Nov 13, 2016

Review comment responded on Nov 16, 2016

Dear Mr. Tonylad, Thank your for your praising comments on Maksoud Plaza. It will be a great pleasure to host you again. Yours sincerely, Fabiana Colossio Director of Sales and Marketing

5

very clean hotel and very nice location

Everyone

The entire lobby smells really good. Rooms are nice and clean. Staff at Information desk speak English but very few other staff.

By on Jun 12, 2016

Review comment responded on Jun 16, 2016

Dear Guest, We appreciate your comments on Maksoud Plaza. It will be a great pleasure to host you again. Yours sincerely, Fabiana Colossio Hotel Manager

4

convenient, comfortable hotel

GetawayWithFriends

The hotel's style is of another decade, but the rooms are big, comfortable and clean, with sweeping views of the city, and the service is polite and attentive. Location is wonderful for both business and tourism. You can easily walk to several good restaurants in the neighborhood, the fabulous MASP museum, or catch the metro to explore the city. The buffet breakfast is fresh and abundant but it does get crowded at times. Perhaps it was our fault for getting there late. Our stay was, overall, a very pleasant experience.

By on Jul 1, 2015

5

busines trip

BusinessTravelers

I am an old person that needs some facilities. The layout of the floor where the breakfast is served does not facilitates the live of persons like me. I use a support like a cane, and imagine myself with one hand only being able to get a plate with fruits and a glass of juice. Fortunately there was a waiter that ask me if I wanted help and helped me during all process. His name is Paulo, and I strongly recommend to have this kind of person in the staff of the hotel.

By on May 9, 2015