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Residencial Sete Cidades

3.0 out of 5.0

Recent guest reviews

We stayed here for 2 weeks. We were lucky enough to get a room from 3rd floor with balcony with view over the city and sea. Breakfast was basic, fresh bread and fruit salad, some cheeses etc. Rooms could be cleaner but overall it was okay as well. The cleaner cleaned our room every day (except for the toilet which started to smell a bit after 2 weeks..). Beds were almost rock hard, we asked if they have softer ones and they said no, but we saw different mattresses in the hallway when the cleaner was cleaning other rooms! (And they were softer.) Unfortunately, few nights during our stay, there were staying some youngsters who were VERY loud, running aroud in the middle of the night. We called to reception as we were told to do (this was the second time similar group made too much noise), but the man in the reception desk did not understand ANY english so it was a bit annoying to put clothes on and go to the reception desk in the middle of the night and try to explain the situation by mimicking :( He understood my complaint face-to-face and told to the youngsters be silent. There was also a bit noise from the traffic, but it didn't bother us too much. Staff were friendly and very helpful, I just wish they all could speak some english, which was not the case this time. After all, I can recommend this place if you're a budget traveller and you can stand occassional noise!

We spent 9 nights at this hotel in early March. There is daily maid service and the rooms are spotless.The beds are comfortable. The staff at the front desk and the staff in the breakfast room are very friendly. It's true the walls are thin and you sometimes hear the t.v. in another room but we had no trouble sleeping because it was very quiet at night. The view from the rooftop terrace is amazing .Table and chairs provided so you can sit and enjoy. The breakfast was adequate.The bread delicious and the cheese very tasty. We would not hesitate to book this hotel again in the future.

We rented a car to explore the island & this hotel had free parking, which was partly the reason we chose it.The location is very central to the restaurants & we walked to a different one every night. It was also a good base to set off from when exploring the rest of the island. The rooms were basic, which didn't bother us too much (you get what you pay for) and it was a clean room. The major down side was the noise!! The walls were so thin you could hear the tv from the adjoining rooms. Also we had a room looking into the street, so we also got woken up early from the street noise!!

We had a great experience at the Residencial Sete Cidades! The staff went abive and beyond. We flew in early in the day and they gave us a temp room to shower and rest until our actual room was ready. Not only that, but they helped out with every aspect of our stay, whether it was booking tours, making dinner reservations or arranging transportation or general info about Ponta Delgada: Here is a rating breakdown of the room and hotel amenities and service: Customer Service: Excellent Room Cleanliness: Excellent Shower Pressure & Hot Water Availability: Excellent Location: Excellent Mattress Comfort: Satisfactory Noise Level: Quiet Breakfast: Not Great

I went one week in Ponta Delgada and stayed at Recidencial Sete Cidades. The Recidencial is a short walk to town and marina as well as the botanical parks. Next door there is a bakery opened almost 24/7. Minimarkets, bars, cafes and shops are not far. The Recidencial offers simple and daily cleaned accommodation and 24/7 reception. My room was ensuite without balcony, daily soap bars and shampoo and fresh towels were provided. Room size was conformable. TV (various languages channels) and free WIFI. The terrace on top the roof has to be visited: it offers fantastic view of the Ponta Delgada. A lift is available in the building. My booking included breakfast, once again it was simple cold continental buffet style breakfast (eat as much you like) very yummy... Azorean butter, cheeses and yoghurts are really nice! I speak Portuguese and staff has been very nice to me and helpful. They also speak English. They also helped to arrange 2 x 1 day tours of the island. I loved so much Sao Miguel Island that I already booked another week in May 2017. Furnas and Sete Cidades must see!

Family of 4 adults so 2 double rooms booked for 3 nights. Location of hotel was very good, 5-10 minute walk into town. Front of house staff very helpful, remainder we came across just didn't appear to want to be there. Breakfast was the worst we have experienced in any hotel we've stayed in for 20 years plus. Rooms were very basic and crucially with no air conditioning which made our stay unpleasant as with windows open there is too much noise. Fan provided in room is not powerful enough to have any impact. Hotel looks like it's stuck in the 70's. But here's the rub. We paid approx £23 pppn including breakfast so what more could we expect? For all its faults the hotel was basically clean and gave us a decent base to explore Ponta Delgada. It's obvious that major investment is needed but with the prices being charged by a budget hotel that is never going to happen. My tip is to scale down your expectations, accept that you're probably getting a good deal if you're on a tight budget and enjoy the beautiful island.

The location is great for the centre of Ponte Delgado. There's not much else going for this hotel. Rooms are outdated. Breakfast is at best chaotic and at worst second rate. And this is the main thing ; because there's no air con in the rooms you have to sleep with the windows open. But the noise from the street is continuous through the night.

Small reception area as you enter from the street, friendly & helpful staff. Stairs and lift located up 3 or 4 steps just off Reception. Quiet basic room, with TV and wifi, at the rear overlooking a low building and the carpark. Curtains and roller blind, unfortunately the roller blind did not operate properly but we were able to roll it up manually. Small breakfast room near the staircase and lift. Plentiful basic breakfast of fresh fruit salad, yoghurt, bread rolls, cheese and ham, cake,etc. Good coffee out of the machine. In the evenings, 8-12, the breakfast room becomes the bar. Good priced beer. Small lounge with TV across from the bar with balcony overlooking the narrow one-way street below. Bakery shop next door, short walk down hill to shops and harbour area.

Very nice place to stay, very friendly staff. We stayed in a basic room with a balcony, with a view of the street. Nice clean room, with the door closed we couldn't hear any noise from the steer. It's just a 5 min walk to the docks. Berry nice. Nice breakfast in the morning.

Being fair, this is a great location- a 5 minute walk from the central part of the city--but the mattresses are awful, the rooms decorated from yard sales, and the noise levels are disruptive. What should have been a restful vacation was interrupted by barking dogs, squeaking wheeled carts and yelling wives... This place should be a great deal-- but it's not. This is not a restful hiatus-it may be a place to stop for a few hours, but that's it. I would have gladly paid more for better coffee, quieter sleep, and a more welcoming place to stay. I shall NOT return to this location.

Rua do Contador, 20 Ponta Delgada

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Residencial Sete Cidades places you next to Carlos Machado Museum and within a 10-minute walk of Nossa Senhora da Esperanca Convent. This 32-room, 3-star hotel welcomes guests with free breakfast, free in-room WiFi, and free self parking. It's in central Ponta Delgada and also a short walk from Bell Tower and Ponta Delgada City Gates.


Start your day off right with a free continental breakfast, served each morning from 7:30 AM to 10:00 AM. This hotel is home to a restaurant and a bar/lounge. Order from room service to satisfy your hunger without leaving your room.


The 32 rooms have balconies or patios and phones. Guests can expect free WiFi and cable TV.

Property features

At Residencial Sete Cidades, guests have access to free WiFi in public areas, a terrace, and laundry facilities. Free parking is included with your stay. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and luggage storage.

Room options

Twin Room (Single Use)

Full 1 | Twin 2 | Sleeps 1

Reviews from Trip Advisor

Trip Advisor aggregated rating

72% of guests recommend this hotel

Total of 107 reviews