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Cost is reasonable, Beautiful views, helpful staff, delicious food, HUGE bed, live music every night! I stayed there before Aug19 and 27th 2019 for a work trip. I would recommend this to you and your family for future trips to Sanya
Thanks for the upgrade and your great service. However, The turn down service wasn’t provided during the stay, which I had experienced in another DT Hotel by Hilton in Chongqing. Besides, I phoned the caring center to borrow lotion for mosquito bites and a pair of scissors, and the staff told me that you didn’t have the former that I can totally understand, but the staff told me I could only get the scissors by walking to the lobby instead of sending it to my room, which surprised me a lot. Lastly, there was something wrong with the air conditioner so the bedroom was not so cool that influenced my sleep quality. I hope you’ll do better in the future!
I have been traveling intensely with China. Currently, my wife and I are staying in Hilton resort Hotel in Hai Tang Bay . The hotel is amazingly beyond my expectation , good breakfast, nice private beach, lots of swimming pools , more importantly the housekeeping did a fatalistic job ,keeping our room clean and tidy always smiling . Especially ,the staff named Huang Ya Yu ,she is extremely professional and made us feel like we are here at home. Many thanks . We will surely recommend this hotel to our friends and families. 最近我跟家人在三亚旅游，下榻于万达希尔顿逸林度假酒店，5星推荐给所有人！酒店房间宽敞舒适，院内有各种供孩子的娱乐设施，还有一个几公里长的私人海滩非常漂亮！ 尤其对该酒店的客房服务 黄亚玉特别感激！ 感谢您的专业服务给了我们家的感觉！谢谢您！我们会把这个酒店推荐给所有亲朋好友！
This is my first time to sanya, the location is not that good for either downtown or beach. And only few pools opened during these days. The buffet taste not that good, and the store inside the hotel is much more experience than the store outside.
Our 2nd visit to this resort in Haitang Bay, it’s not as flashy as the newest places but it’s very well maintained and has a lovely atmosphere to it. Is probably more targeted to families than couples but the location is great and it has one of the more picturesque beach fronts onto the bay. The evening bbq is great quality and value. The rooms are very clean and well kept, the design shows its age a little but the general sense of amenity and feel is good. Most staff as would be expected only have a little English but they are friendly and helpful. In our case after a booking nightmare thanks to CTRIP (to be avoided) and arriving three hours late (thank you China air traffic control !!) “Hannah” at the front desk went out of her way to upgrade us and to look after us (hospitality skills in China are often lacking but she was exceptional). This resort is a much more relaxing stay than the super large, super noisy latest flashy resorts.
The perfect beach get away from everything.The staff were exceptionally helpful and took care of me to no end. Making it a very memorable birthday. I will definitely go back again sometime. Thank you :>
RMB500 for a night, I can’t expect much, right? 1. Receptionist not ready to receive guests for check in. No warm welcome, robotic and very SOP oriented service. No one assist for luggage. 2. Guestroom furnitures were the old style wooden brown design. 3. Guestroom cleanliness was bad. Grouting was moldy and dark black colour. 4. The guestroom entrance doors that you will pass by at the corridor were so old and dirty. Overall, no next time to this hotel unless just look for cheap rate hotels in Haitang Bay.
Location and Service was great. If you are vegetarian food items are limited. But staff is extremely courteous and helpful to see if needs can be accomodated. Breakfast, go early and not towards the end since its resort its like a fish market if we go towards the end
We stayed there for three nights including the Chinese New Year. We loved the understated elegance of the architecture and indoor deco, and the private tub on the patio. Very peaceful, as the hotel is quite empty. Most were Chinese seniors from the Northeast with their small grandchildren. The staff was friendly and courteous. Ther are only two restaurants open including a buffet. The buffet food selection looks mediocre and very expensive (especially the New Year’s Eve price), and since we are not big eaters, we decided to use the other Chinese restaurant mostly. We didn’t like the chicken dishes as they have chicken bones, but the eggplant dish was good. The service was slow, though. We walked to the much better rated resort nearby, hoping to find more food choices, but we didn’t like the environment and the menu there had nothing special. The other resort is much larger and has more shaded walking trails. Doubletree doesn’t have walking trails, but you can take a taxi or bus to a nearby mountain park. We didn’t do it because we thought it would too hot to climb a mountain.
I stayed in double tree Sanya during the Christmas period 2017. It was not a pleasant experience at all considering the premium I was paying compare to all other local hotels. I’ll try to be fair on my comments. So I will do the pros and cons. Pro: - Remotely located therefore you get your peace and quiet from the main tourism on the island. - Family friendly - Great effort on the Christmas themed buffet for dinner. The selection of food at the buffet is huge. Have variety of BBQ food, Asian food and Caucasian food. The food quality had a great standard. Cons: - First it was a long waiting time to get serviced. Then bad experience when they try to pull up my booking. First they got it wrong, said I booked 5 nights instead of 3 nights and a much premium room. Then took 10-15minutes to figure out my actual booking. - As I booked an Ocean View Room, I expected to see at least some water. When I arrived at the room, looking out from the balcony, all I can see is trees and building. There wasn’t even a glimpse of water in sight. Reported to the management, they said that is the “Ocean Room”. This is even when I showed them the photo I took attached that I can't see any water, all they said is sorry, this is the room. I did know want to get into an ugly dispute with them on Christmas day, thus let this one go. However, I’m very disappointed with the service Double Tree provided in this situation. - Last thing, when I asked for the room service food menu to be provided to the room, as the room seem to be missing one. It did not come even after I requested 3 times. At the end I just had to walk to the restaurant. Overall, terrible service and misleading accommodation information. Location is good for family, but out of the way for the main part of Sanya.
Located in Haitang District within a 5-minute walk of Haitang Bay, DoubleTree Resort by Hilton Hotel Sanya Haitang Bay is within a mile (2 km) of other popular attractions like Wuzihzhou Island Beach. This 463-room, 4-star hotel welcomes business and leisure travelers with a marina, a full-service spa, and 3 restaurants.
There are ample dining options with 3 onsite restaurants, including Taste 5, which has garden views. Order from 24-hour room service to satisfy your hunger without leaving your room, sip a beverage at the bar/lounge or coffee shop/café, and mingle with other guests at the free manager's reception on select days. For your convenience, a local cuisine breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.
All 463 air-conditioned rooms provide furnished balconies or patios, refrigerators, and ovens. 42-inch LCD TVs come with satellite channels, and guests can stay connected with WiFi. Beds are dressed in pillow menus and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Other standard amenities include minibars, coffee makers, and free bottled water.
Guests of DoubleTree Resort by Hilton Hotel Sanya Haitang Bay have access to a marina, a full-service spa, and an outdoor pool. There's free parking, and an airport shuttle (available 24 hours) for CNY 500 per vehicle roundtrip. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and securing valuables. Other amenities at this beach hotel include a lazy river, a children's pool, and a fitness center.