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Be Live Experience Hamaca Suites - All Inclusive

3.5 out of 5.0

Recent guest reviews

My stated there was a horror,no elevator for me that needs a weelchair to move my self.food was bad,no good air conditioner, broken yakusi no working motor.no towel.and the rest of my family was worse.We wants r money back.I felt on one of the steps and had a black & blue.

The price of the hotel is for a 5 star but the service less than a 3 star. The suite was excellent. The room was always clean but the bed sheets were stained even though they were 'cleaned'. We were on the 4th floor and the elevators were always out of service. My husband had a problem with his knee and had to end up using the stairs most of the times. There were many cats from the neighborhood in the buffet area. Guests would be touching those cats and then would go and get food. To me that is hygiene issue and I issued a complained to the buffet hosts. The food were always cold not even warm. The warmers were not heating up properly. No matter if you are there when the food had just been served. I only enjoyed the gourmet restaurant.The staff were friendly except on weekends when they are busy because of all the natives spending the weekends at the hotel.

this hotel needs to be renovated. They also need more staff and training. Service could be so much better along with cleanliness and entertainment. Asked for a manager but unfortunately he could be found and it was hard to get a hold of anybody to be honest. The beach was fantastic as always. They do a great job keeping the area clean and safe however, We ended up leaving to samana to a better hotel side we were not happy there and went to samana for the next three days and they didn't acknowledged were gone for three days. I wouldn't recommend this place.

Hotel is nice if you like walking a lot . We had a party of 30 and the rooms where so far away and easy to get lost.. They really need to put more signs on where things are.. The beach was great but lacking services for drinks on the beach.. If I every go back i would stay again since it was cheap.

The staff is great, but the facilities, food quality need a lot of attention. Rooms were dirty and lack of maintenance, elevators never work during my stay, windows broken, a complete disaster.

I have been traveling to Dominican Republic every year from the last 9 years and stayed in this particular hotel in the past was good but now I do not recommend to go there at any price..

It isn't the best resort in DR but it was comfortable and enjoyable, for what I paid I was happy. I would definitely spend the extra few dollars to stay in a presidential suite bc the cheaper rooms are not worth the savings!!!!! The bathrooms in the suites are amazing!!!! I can't complain about much, I was just greatful for what I did get!!!!! :)

Staff not helpful at all finding our room was horrible no one on the staff including security maid service and front desk knew where our room was the free breakfast lunch and dinner wAs too crowded forget about getting a table

First time doing an all inclusive. I got what i paid for and a lot of headaches to go with it.

Very disappointed with everything of this hotel. Starting with reception, which were confused weather or not we needed pool towels, Them air conditioning was not working properly at the room, them a dinner room for 200 people to be used for around 1200 people at the same time, which make the breakfast, lunch and dinner a nightmare, not tables, waiting lines for everything, etc. Not reservation for dinner at restaurants, not pool towels one day because dryer was defective. So, it was a bad weekend . Not recommended not even to my worst enemy. .

went to this resort 5 years ago when it was oasis hamaca i would have given it five stars then. but be live hamaca is dead. the staff was useless one hand doesnt know what the other hand does.had problems with my room on my birthday and i wound up wasting half the day getting resolve was extremely upset. no one knows basic operation. plenty of staff but none wants to assist . the food quality has great lost its flavor. everything was like hospital food. half the time they ran out of basic things like plates, glasses, katchup,drinks. I ran out of patience self service was better. thank you be live for ruining my birthday.

Beautiful facility, great beach, great swimming pools, very good restaurants. But... - overbooked -> we were "upgraded" to a Presidential suite, which was nice, but unfinished: there was a frame (supposed to host a mirror or a painting) just laying against the wall, the phone had no cord. (Ok, better than other overbooked people's situation, who had to be lodged several miles away.) - towels never available at the beach / pool => customers held to their beach/pool towels, not returning them at the end of the day, which only made the situation worse - housekeeping: one day we get back to our room at 6 PM - it had not been cleaned even though the sign "please clean our room" had been hanging on the door knob since 10 AM.

Although the hotel has made some improvements painting the hotel, the rooms still need a facelift. The food is the same everyday and not too many options.

The hotel was nice and clean with easy beach access. The food was good quality. The staff was very helpful.

El hotel es lindo y grande pero estaba en remodelacion y hay cosas que deberian de mejorar un poco, como el problema de la luz..

I WAS PLACE IN BE LIVE HAMACA NOT THE BE LIVE HAMACA SUITES, THE FIRST FULL DAY THAT I SPEND AT THIS RESORT I GOT SICK IT WAS DESCRIBE AS A STOMACH VIRUS BY THE ON SITE MEDIC THAT COST ME OUT OF POCKET $200PLUS US ALSO I WAS RUSH TO THE HOSPITAL IN SANTO DOMINGO WHICH IS ABOUT 30 MILES AWAY THERE I WAS ADVISE NOT TO DRINK THE WATER ONLY BOTTLE WATER AFTER SPENDING 6 HOURS THERE WHICH COST ME ANOTHER $363.55 US,

Excellent loft and room service. not so good resort

Calle Duarte #1-C, Esq. Caracol Boca Chica Santo Domingo

Hotel highlights

  • Walking distance to Boca Chica
  • Free parking
  • Onsite dining
  • Spa

Within a short walk of Boca Chica, Be Live Experience Hamaca Suites - All Inclusive is within 2 miles (3 km) of Nautical Club of Santo Domingo. This 65-room, 3.5-star resort has 2 outdoor pools along with a private beach and a full-service spa. Caucedo Port is also close to this Boca Chica resort.


Dining

Relish the international cuisine at La Cotica, one of 6 onsite restaurants. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge.


Rooms

The 65 rooms are air-conditioned and have an array of amenities, including balconies, minibars, and coffee makers. Flat-screen TVs come with cable channels, and WiFi keeps guests connected. Free bottled water, hair dryers, and safes are also standard.


Property features

Be Live Experience Hamaca Suites - All Inclusive features a private beach, a full-service spa, and 2 outdoor pools. A stay here includes free parking. A multilingual staff is on hand to help secure valuables, and offer sightseeing advice. Other amenities at this all-inclusive resort include a casino, a nightclub, and a children's pool.

Room options

Guest reviews for Be Live Experience Hamaca Suites - All Inclusive

Couples (7) Business (2) Family (3) Friends (3) Other (2)
1

my depress vacation at be live hamaca.

Families

My stated there was a horror,no elevator for me that needs a weelchair to move my self.food was bad,no good air conditioner, broken yakusi no working motor.no towel.and the rest of my family was worse.We wants r money back.I felt on one of the steps and had a black & blue.

By on Jul 28, 2015

3

very disspointed

Couples

The price of the hotel is for a 5 star but the service less than a 3 star. The suite was excellent. The room was always clean but the bed sheets were stained even though they were 'cleaned'. We were on the 4th floor and the elevators were always out of service. My husband had a problem with his knee and had to end up using the stairs most of the times. There were many cats from the neighborhood in the buffet area. Guests would be touching those cats and then would go and get food. To me that is hygiene issue and I issued a complained to the buffet hosts. The food were always cold not even warm. The warmers were not heating up properly. No matter if you are there when the food had just been served. I only enjoyed the gourmet restaurant.The staff were friendly except on weekends when they are busy because of all the natives spending the weekends at the hotel.

By on May 25, 2015

2

couple july 4th trip

Couples

this hotel needs to be renovated. They also need more staff and training. Service could be so much better along with cleanliness and entertainment. Asked for a manager but unfortunately he could be found and it was hard to get a hold of anybody to be honest. The beach was fantastic as always. They do a great job keeping the area clean and safe however, We ended up leaving to samana to a better hotel side we were not happy there and went to samana for the next three days and they didn't acknowledged were gone for three days. I wouldn't recommend this place.

By on Feb 28, 2015

3

nice hotel would stay again

Families

Hotel is nice if you like walking a lot . We had a party of 30 and the rooms where so far away and easy to get lost.. They really need to put more signs on where things are.. The beach was great but lacking services for drinks on the beach.. If I every go back i would stay again since it was cheap.

By on Jul 16, 2014

1

need lots maintenance and cleaning

BusinessTravelers

The staff is great, but the facilities, food quality need a lot of attention. Rooms were dirty and lack of maintenance, elevators never work during my stay, windows broken, a complete disaster.

By on Jul 5, 2014

1

not good

BusinessTravelers

I have been traveling to Dominican Republic every year from the last 9 years and stayed in this particular hotel in the past was good but now I do not recommend to go there at any price..

By on Jun 27, 2014

4

i love the staff they were awesome!!!!

GetawayWithFriends

It isn't the best resort in DR but it was comfortable and enjoyable, for what I paid I was happy. I would definitely spend the extra few dollars to stay in a presidential suite bc the cheaper rooms are not worth the savings!!!!! The bathrooms in the suites are amazing!!!! I can't complain about much, I was just greatful for what I did get!!!!! :)

By on Jun 5, 2014

1

don't expect much help

Families

Staff not helpful at all finding our room was horrible no one on the staff including security maid service and front desk knew where our room was the free breakfast lunch and dinner wAs too crowded forget about getting a table

By on May 7, 2014

2

winter getaway

GetawayWithFriends

First time doing an all inclusive. I got what i paid for and a lot of headaches to go with it.

By on Apr 17, 2014

1

this is a very bad decision!!!

Couples

Very disappointed with everything of this hotel. Starting with reception, which were confused weather or not we needed pool towels, Them air conditioning was not working properly at the room, them a dinner room for 200 people to be used for around 1200 people at the same time, which make the breakfast, lunch and dinner a nightmare, not tables, waiting lines for everything, etc. Not reservation for dinner at restaurants, not pool towels one day because dryer was defective. So, it was a bad weekend . Not recommended not even to my worst enemy. .

By on Jul 15, 2013