The grounds are spectacular. So amazing and truly relaxing. The staff is sweet and professional. The best. I’m spoiled so I wished for a room with more comfort and perks. It’s a very simple room with a patio, air conditioning and tv. It got cleaned everyday so I had to be content. And I was. Great ...
I stayed at Hotel Platino for 2 weeks. The reason I titled this a jewel in Santiago, because that's what this hotel is. Everything is near by from restaurants, numerous plazas and the casino next door. The rooms are great and the staff is exceptional, from the reception staff, housekeepers, to the ...
A little hard to find, but in overall it was great place
The dirt road to the "hotel" is so steap and bad, it is not passable for a front wheel vehicle. Dangerous stuff. Finnaly there, you are miles away from civilisation. The lady taking my credit card payment tried 5! times for it to decline every time. She wanted cash. I went behind the desk and it accepted my card the first time. Noone on propperty speaks english. The first room given to us was so musty, it jerked tears in our eyes. The next room was a bit better but still musty. The bed linen was as thin as a newapaper page. There was no light in the bathroom. Was told that the restaurant was not open, so there was no dinner unless we wanted to risk our lives again and drive down the road of hell. Bad. Breakfast consisted of good coffee, dry toast and a skmpy fritata. I feel bad for guests that will fall for this trap. My recommendation is: DONT EVEN THINK ABOUT IT.
You feel at home once you walk in. Everything you need is just a drive away or delivery available and me and my guest utilized the nice fully equip kitchen. Car service and tour guide was very helpful. Took the biggest room which you can walk out to a beautiful view from large balcony while you lay back in a hammock or just sit as you take it all in. thank you to whole sana staff Sincerely Ronald
Little rooms, uncomfortable, the air conditioning doesn't work, the hotel is too old.
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