Oporto Hotel Boutique3.0 out of 5.0
Recent guest reviews
Don't even know where to start... everything apart from the front desk lady and hotel location was terrible. Room has squeaky wooden floors - you can hear all neighbors walking up and down. The so called minibar was a couple of water and soda bottles sitting on a desk. Toilet seat was broken and we waited for 3 days for the handyman to come but nothing happened till we left. Mold on the bathroom and toilet walls. Breakfast is ok if you get up early, after 1 hour (breaky goes for 3 hours) all is gone and you won't get much of it. One day we were left with no hot water- apparently this happens quite often. Your money is well spent somewhere else.
Despite its own advertisement as a petit or boutique hotel it is not. It's a simple and well located hotel but it's not charming nor really "boutique". Rooms were okay and fair for the price you pay. But we were placed in the ground floor and one car hear EVERYTHING from the top floor or the corridors. So, we could hear the drunk neighbors arriving by 3 a.m, or the happy couple from above having love nights with a little bit of flair amour and got awaken several times when the rush hours guests must leave early in the morning and choose to close their doors with no respect for the sleeping guests. Having said that, we must say that the receptionists were superb and were really helpful and caring for us and that the breakfast is quite good. The neighborhood is also very nice, one can walk all around and find nice restaurants and also walk to Costanera Center. It's also walking distance to the metro but very far from the airport.
We were supposed to have a Junior Suite With 3 twin beds. This room was about 20sqm With 3 single beds (90cm With) and With the beds and the minibar fridge and suitecases we had no Space to move. As such the price for the room even if breakfast was included was very expensive. The location is neither wonderful nor great, restaurants and shopping was a bit of a walk from this property. Food was acceptable, both dinner and breakfast. Be avare if you have a room on the second floor there is no elevator and a narrow and steep staircase.
The plan was to stay here 3 times on this trip and reservations were made by our agent with plenty of time. This hotel is in a good area and in walking distance to Costanera Centro Mall. The first two nights we noticed that the mattress tops were slanted toward one side but we rested OK. The rooms are really basic and small. The restrooms even smaller. The air conditioner worked well and almost quietly. The wood floors squeak a lot when walking. It is easy to hear people walking up and down the hallway and the stairs. As most Chileans do the staff at the hotel rarely smile. However they were quite friendly. Breakfast is really good with a variety of hot and cold choices and real good fresh fruit. The last night we were to stay at the Oporto (had reservations) our transport from the airport delivered us after 10:30 pm as planned. The girl at the reception told us that she was really sorry but we did not have a room and that they had booked a room for us on another Hotel. The story was that it was a water or plumbing problem in the room assigned to us and they did not have other rooms left. They called us a taxi and paid for it. When we arrived to the other Hotel the receptionist said that he did not have a reservation for me but for somebody called Margaret.... So he called the Oporto Hotel and found out that Margaret was supposed to be me. Finally we got a room. It turn to be that this Hotel was much bigger than the Oporto and in a good neighborhood. Nice room and restroom. Next day at 9:00 am a different transport company was looking for me to take me to the airport thinking that I was Margaret. Confusing but all ended well.
Our tour company booked the two night stopover here before travelling to the port to embark on our cruise, location wise it's great. They need to seriously address a few points if they are to get good reviews going forward. Our room had a broken chair, bed cover with holes in it, broken rail in the bathroom along with an interesting mould pattern on the bathroom ceiling I do hope they read this review and address them. Also tables in the breakfast room constantly wobble please sort them out before someone spills hot coffee. There was no view from our window other than a wall. Would I come back NO I think there is better places. However the bed was really comfy.
This small hotel is in a good area and in walking distance to Sky Costanera. The rooms are basic and small at 15m2. Bed was comfortable and air conditioner worked well and quiet. The floors are timber so squeak a lot when walking. People walking up and down the hallway are easily heard. In our room the toilet seat was broken which would have been quite evident to the cleaners yet left broken. Staff at the hotel rarely smile or acknowledge you. We sent two emails for airport collection with no response yet they advertise the service. The cafe always seemed to be understaffed so tables were not cleared very fast nor breakfast supplies refreshed. There was a good range of food to close from at breakfast. The scrambled eggs were not the best and often undercooked. I see boutique hotels as those which like to make a difference with service. Small but attentive. Sadly this did not hit the mark. A smile and good greeting cost nothing.
This is a strange hotel.... Its quite old and the rooms looks like they are in old houses. The room itself is very basic - no chair, a tiny fridge, and bathroom and toilet are oddly placed. Hot water takes forever to come thru, but that is normal for santiago. The staff are very friendly, though noisy in the mornings. For the price i paid last minute, i think i may have been better at an other hotel.... Its fine for a short stay. Bed is very uncomfortable.
This very nice hotel occupies two buildings in the residential Providencia neighborhood. Because the hotel is comprised of building that used to be private homes the layout of the room was a little funky (the shower was separate from the sink and toilet) the king size bed was comfortable. Up front was an excellent restaurant that was really a meeting place for many people who lived in the area. There is a bus to the Metro at the corner and one to downtown Santiago two blocks away.
The hotel is located in s very nice residential neigbourhood and is safe to walk on the street at night time. About 15-20 min walk to subway station, supermarket, restaurants, McDonald and shopping centers. Hotel staffs are helpful. Not too much varieties on breakfast but taste good and fresh.
We stayed here 3 nights and found the location to be a short walking distance to the subway from where you can get anywhere you want in Santiago. The hotel is located in the Providencia area of Santiago and it is a safe mostly residential area. The front desk staff were very accommodating in helping us with directions, restaurant recommendations and arranging for cabs to the airport. The only area that could be approved on are the rooms which are very basic and could use a remodel.
- Free buffet breakfast
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Onsite dining
Located in Core area of Santiago, Oporto Hotel Boutique is within a mile (2 km) of sights such as Mall Panoramico and Costanera Center. This 25-room, 3-star hotel welcomes guests with free breakfast, free in-room WiFi, and free self parking. Located centrally in Santiago, it's also close to San Cristobal Hill and National Stadium.
Start your day off right with a free buffet breakfast, served each morning from 7:30 AM to 10:30 AM. Savor a meal from the comfort of your room with room service, or entertain your taste buds at the onsite restaurant or coffee shop/café.
All 25 air-conditioned accommodations feature separate bedrooms. 26-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Private yards, laptop-compatible safes, and phones are other standard amenities.
Guests of Oporto Hotel Boutique enjoy free WiFi in public areas, a computer station, and free newspapers. You can take advantage of free parking, along with an airport shuttle (available on request) for CLP 31500 per vehicle one way. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include laundry facilities and a garden.
Reviews from Trip Advisor
69% of guests recommend this hotelTotal of 212 reviews