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Hotel Ismael 312

3.5 out of 5.0

Recent guest reviews

Our travel agent selected this hotel for us as a last stop before returning home. It could not have been better. It's excellent location close to the city centre and quirky Bellavista was perfect, as was the service and our room. The top floor plunge pool was a bonus.

And near everything else too. We loved our 5 days here. The staff were wonderful, the rooms while not large were very well designed and light, and you could open the window which is always a bonus. All of the benefits of being near Lastarria without the noise to go with it.

This was booked for us by our travel company so we probably wouldn't have found it ourselves. Located very close to the city centre and just a short walk to a lively night scene with market stalls, music and some great restaurants. The room was clean, well equipped and very comfortable. Staff were friendly and helpful. Well worth considering.

This is one of the best hotel experiences I've had. It's small enough to feel like you're staying with friends, and that's how the staff treated us. The rooms might be small, but they don't feel so, because the park across the road opens up the room via full-length windows onto a patio. Felt like we were in Paris, looking out over the gardens. The design is excellent - quirky but fabulous art on the wall, and even the full drop of the 9-floor void which opens up the hotel to fabulous light. Great service, good breakfast, reliable wifi - it really did feel like home. It's close to restaurants, and within walking distance of many of Santiago's best attractions, including the magnificent Cerro Santa Lucia. And as we left, the staff wrote notes in Spanish to make sure we found our way through the next part of our journey. How good is that?

Top location,super clean ,wonderful staff ,we come back for sure ,!,, Secret : small pool on the rooftop , a place must to stay !very friendly service and a very relaxing atmophere time we will be in this hotel for sure again !

Very clean and modern with top-line service & a slightly quirky ambience, including a courtesy refreshment area for guests, Ismael is almost secretly located opposite a charming city park. It's a 5 minute stroll to a nearby restaurant and "arty" area and a fine museum. We Australians found it a gem.

Had a very good 2 night stay prior to a cruise . Well located , clean , with the option of hot food at breakfast (we were expecting continental) . All staff were great, and we would certainly like to stay at the Ismael again .

If I were to suggest something it would be to add a light lunch and dinner to the restaurant as an option at least Room service for those times. It could be something light where the tea and snacks are served... possibly sandwiches, salads.

Very nice, artsy hotel. Easy walking distance to all the main sites and neighborhoods you would want to visit/tour. Comfortable bed, nice linens, good breakfast. Stay on the park side. The backside could be noisy.

Hotel is a great location near shopping and restaurants. Staff are friendly, helpful and speak English which we definitely need. Bella Vista is nearby which has trendy cafes and lots of bars and restaurants. The room was spacious with a comfortable king size bed.

Ismael Valdes Vergara 312 Santiago Region Metropolitana

Hotel highlights

  • Walking distance to Santiago Town Square
  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Pool bar

Located in Downtown Santiago within a short walk of Santiago Town Square, Hotel Ismael 312 is within a mile (2 km) of other popular sights such as Palacio de la Moneda. This 3.5-star hotel has 44 guestrooms and offers conveniences like free breakfast, an outdoor pool, and free in-room WiFi. Located centrally in Santiago, it's also close to San Cristobal Hill and Plaza de la Constitucion.


Start your day off right with a free full breakfast. Get an energy boost at the coffee shop/café, or grab a drink at the bar/lounge.


All 44 air-conditioned rooms feature balconies, microwaves, and free newspapers. Guests can expect free WiFi and TVs with cable channels. Bathrooms have hair dryers and free toiletries. Free bottled water, safes, and phones are also standard.

Property features

Guests of Hotel Ismael 312 enjoy features like an outdoor pool, free WiFi in public areas, and free newspapers. Airport transportation is made easy with an airport shuttle (available 24 hours) for USD 72 per vehicle roundtrip. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include laundry facilities and a garden.

Room options

Superior Double Room

Full 1 | Twin 2 | Sleeps 2

Junior Suite

Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

95% of guests recommend this hotel

Total of 802 reviews