Last minute stay it was good, clean and comfortable only problem the water pipes made a very loud noise when the top floor was showering or using restroom.
The staff was courteous and I was able to get some sleep.
Kitchen was nice... Room was clean.upon arrival... No room service offered... Had to get your own fresh towels from lobby??
Breakfast was not served as advertised. There were granola bars and coffee. That is not breakfast. The photos on the website did not reflect this.
I liked how they kept asking me if I needed anything and if I was doing okay. They even call your room to check on you. They were attentive and for a one night stay didn't find anything wrong
The property offers more amenities than most hotels. It's my preffered place to stay in Simi.
Perfect for just a place to stay for a night and great price too
Friendly especially Denease ( very helpful) Clean, comfort, safety and affordable
We stayed here because it was close to the Ronald Reagan Presidential Library and they accepted dogs. They had coffee but nothing to put in it!!!!.........why provide it...
The hotel and room was clean, the staff was helpful and friendly but the room was lacking amenities. One plastic cup, one shampoo and 2 bars of soap in the bathroom were the only things in the room.
Nice staff. A sheet had a stain on it when we got there. Bed isn’t comfortable at all and neither the sheets. Breakfast is a joke.
The rooms were nice and clean. The continental breakfast was minimal we would have liked to have some fresh fruit. No coffee pot or hair dryer but that maybe do to the Extended Stay style I think they were available but we only stayed one night so I didn't check into that. It was a new motel and the room was very nice. we liked the motel and would stay there again.
Beds are hard. Pillows are hard. No internet. Stains on carpet and bedding.
Located in Santa Susana within a mile (2 km) of Bottle Village, Extended Stay America Suites Los Angeles Simi Valley is within a few miles (5 km) of San Fernando Valley. This 104-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.
Free on-the-go breakfast is included with your stay and awaits you each morning from 6 AM to 9:30 AM.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Other amenities include kitchens, refrigerators, and microwaves. Housekeeping is available on request.
Guests of Extended Stay America Suites Los Angeles Simi Valley enjoy free WiFi in public areas, coffee in a common area, and laundry facilities. If you decide to drive, there's free parking. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. This hotel also has a vending machine.
Last minute stay it was good, clean and comfortable only problem the water pipes made a very loud noise when the top floor was showering or using restroom.
The staff was courteous and I was able to get some sleep.
Kitchen was nice... Room was clean.upon arrival... No room service offered... Had to get your own fresh towels from lobby??
Dear Ross, thank you for your recent review of your stay. We apologize for your disappointment with your recent stay at our hotel. Since we are an extended stay property, we provide housekeeping services to guests who stay eight or more nights; however, these services are always available upon request for an additional fee. We also offer a complimentary linen exchange service at the front desk. In response to your feedback, we will be coaching our front desk staff to ensure we communicate our services and amenities during guest arrivals and provide each guest with professional customer service. We hope you will revisit us when you are in this area. Sincerely, Hotel Management
Breakfast was not served as advertised. There were granola bars and coffee. That is not breakfast. The photos on the website did not reflect this.
Jordi, thank you for staying with us. We regret the disappointment you had with our breakfast and that it did not meet your expectations. We have shared your feedback appropriately as we continually strive to improve our guest experience. Thank you again for your review, and we hope you will stay with us again. Sincerely, Hotel Management
I liked how they kept asking me if I needed anything and if I was doing okay. They even call your room to check on you. They were attentive and for a one night stay didn't find anything wrong
Your kind comments and excellent rating are greatly appreciated by all of us here at Extended Stay America! It was delightful to know that the thoughtful service provided by our dedicated associates exceeded your expectations. Thank you for the exceptional review, and we hope to have you as our guest again soon. Sincerely, Hotel Management
The property offers more amenities than most hotels. It's my preffered place to stay in Simi.
We are glad you liked some aspects of our hotel, and overall, your stay was enjoyable. However, we are sorry if you were disappointed with any part of your visit. We hope you will stay with us on another occasion so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
Thank you for choosing our hotel for your stay. We are disheartened to see your rating, and we sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience. Sincerely, Hotel Management
Perfect for just a place to stay for a night and great price too
Lizette, thank you for your recent stay at Extended Stay America. We are happy you enjoyed your visit and found us to be a great value. Thank you also for your feedback, and we hope to welcome you back soon. Sincerely, Hotel Management
Dear Maria, Thank you for choosing to stay with us on short notice, and we're relieved you found our hotel quite comfortable. However, we apologize for the inconvenience caused by the noise from the water pipes when the top floor was using the restroom or showering. Your feedback is valuable, and we will address this issue with our maintenance team to ensure the problem is resolved promptly. We appreciate your understanding and hope that you had an overall positive stay despite this. It was a pleasure hosting you, and we look forward to your next visit to Extended Stay America.Sincerely,Hotel Management