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Recent guest reviews

People at the front desk were rude and disrespectful

Worst property to stay at. Total waste of money. Should not be listed on ORBITZ.

Unfriendly staff at office, the room are not very clean, old pillows, blankets..rooms are very close with thin sheet rocks you can easily hear the other side specially when they have activities. The overall type of clients are aggressive, low class and disrespectful. Just easy to say this motel is a getho! Sorry to say this however is true. Not recommended.

This was a convenient stay. I enjoyed the distance to some restaurants to walk to. The Check-In attendant was very helpful and friendly. Was able to check in a lil early.

Great price for the location! Clean, safe and quiet. Easy access. Basic room met my needs.

The room lokkinv very old, but it was very clean and comfortable. I got a smoking room wish was not ok, but I can really complain about it since this was the last room. Likely l did not smell ani sigaret S I had a good experience

I arrived earlier around 10:30 , the staff let me check in right the way , she is very sweet and nice ! Room is very clean and comfortable !! And location is convenience you could go shopping and restaurant in walking distance .

Staff was very nice; however wifi was meh, and the beds were extremely uncomfortable, also the blinds do not block out the sun to well, 6 am and our room was brighter than having all the lights on.

I wanted a very low cost weekend motel, not a resort, for a family event in the area. I would only be sleeping there. Bella Vista is absolutely the lowest cost motel I could find in Silicon Valley. I paid about $65 a night when even La Quinta was going for $150 a night. As with most things in life, you get what you pay for. The motel is very old, however the facility exterior and parking lot are in good shape. The lobby is very simple with no amenities. The room I was in can only be described as spartan. The floor was some sort of vinyl that had a few seams popping. The bed was not uncomfortable. The toilet rocked back and forth and the sink was just about plugged. The TV had 10 cable channels that were absolutely unviewable, so bring a book and your own clock. When I turned on the window A/C dust blew out into the room. And it was very noisy. The lighting was poor. The bath mat was paper and the towel was very small and very rough. The soap was so small it could only be used once. However, housekeeping did service the room daily and did leave more soap. The lobby and maintenance staff man were cordial and prompt. The area is not unsafe, so no problems there. All in all, a very basic motel. If you are on a tight budget and want to be centrally located then BV works.

Ran down but operative. Obviously an old hotel that's seen better days but clean and mostly comfortable. My bed's mattress was bigger than the box spring underneath so unless I slept in the middle, I felt like I would roll off to the side. Oh, and my room wasn't ready at 5 PM. had to wait 15 minutes til cleaning lady was done. Then the room wreaked like pine sol. Had to open windows and door (no bathroom window) until it left (30 minutes). Have to pay .25 for ice each time. No fridge, microwave or coffee. Some of the people staying there looked sketchy/questionable.

You had to pay for the ice then it broke down but the manager was nice the parking lot was safe enough, close to stores. I'd stay there again

AC was making a shrieking sound. Complained, but they did not send the maintenance guy during my stay (I complained 36 hrs before checkout). The light in the bathroom reset in 5 mins. So had to shower in the dark (the other option was to keep stepping out of the bathroomost to trigger the motion sensor.

The employees are not particularly nice, the non-smoking rooms smell like cigarettes, the folks that hang out around there are sketchy, the rooms are dirty and somewhat in disrepair, the WiFi doesn't work, and the neighbors produce some weird noises. If you need a place to stay, it is the minimum of that.

El Camino Real Santa Clara CA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Outdoor pool
  • Laundry facilities
  • 24-hour front desk

Located 1.3 mi (2.1 km) from Kaiser Permanente Santa Clara Medical Center, Bella Vista Inn is within a 15-minute drive of other popular attractions like Levi's Stadium. This 66-room motel has an outdoor pool, free in-room WiFi, and a spa tub.


Rooms

All 66 air-conditioned rooms provide phones and desks. Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Rooms also include free toiletries.


Property features

At Bella Vista Inn, guests have access to an outdoor pool, a spa tub, and free WiFi in public areas. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a seasonal outdoor pool and laundry facilities.

Room options

Standard Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Standard Room, 2 Queen Beds, Smoking

2 Queen Beds | Sleeps 4

Standard Room, 1 Queen Bed

1 Queen Bed | Sleeps 2

Standard Room, 1 Queen Bed, Smoking

1 Queen Bed | Sleeps 2

Guest reviews for Bella Vista Inn

Everyone (11) Family (2)
1
Family

People at the front desk were rude and disrespectful

By on Sep 13, 2019

Review comment responded on Sep 14, 2019

I am so sorry to hear about the situation that you experienced during your recent stay with us. Please know that guest satisfaction is our utmost priority and we take what you have shared very seriously. Your review has been shared with management so that appropriate measured can be taken.

1
Business Business

Worst property to stay at. Total waste of money. Should not be listed on ORBITZ.

By on Aug 26, 2019

3
Everyone

By on Apr 8, 2019

Review comment responded on Apr 9, 2019

Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

1

a very bad hotel to stay

Everyone

Unfriendly staff at office, the room are not very clean, old pillows, blankets..rooms are very close with thin sheet rocks you can easily hear the other side specially when they have activities. The overall type of clients are aggressive, low class and disrespectful. Just easy to say this motel is a getho! Sorry to say this however is true. Not recommended.

By , from Irvine on Aug 24, 2018

Review comment responded on Sep 4, 2018

Thank you for taking the time to share. We appreciate your feedback regarding our staff and pillows. We hope to see you again to deliver you with a 5 star experience.

4

bella

Everyone

This was a convenient stay. I enjoyed the distance to some restaurants to walk to. The Check-In attendant was very helpful and friendly. Was able to check in a lil early.

By , from Costa Mesa,CA on Jul 31, 2018

Review comment responded on Aug 9, 2018

Guest satisfaction is our number one objective so we really appreciate the input regarding our hotel. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

3

clean and safe. very basic. nothing fancy.

Everyone

Great price for the location! Clean, safe and quiet. Easy access. Basic room met my needs.

By on Mar 23, 2018

Review comment responded on Mar 25, 2018

I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such a usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.

4

old room, but clean and comfortable

Everyone

The room lokkinv very old, but it was very clean and comfortable. I got a smoking room wish was not ok, but I can really complain about it since this was the last room. Likely l did not smell ani sigaret S I had a good experience

By , from Hayward on Mar 3, 2018

Review comment responded on Mar 4, 2018

I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our room. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

5

good price good location

Everyone

I arrived earlier around 10:30 , the staff let me check in right the way , she is very sweet and nice ! Room is very clean and comfortable !! And location is convenience you could go shopping and restaurant in walking distance .

By , from los angeles on Jan 26, 2018

Review comment responded on Jan 27, 2018

We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.

3

ok for budget

Everyone

Staff was very nice; however wifi was meh, and the beds were extremely uncomfortable, also the blinds do not block out the sun to well, 6 am and our room was brighter than having all the lights on.

By , from riverside, ca on Aug 29, 2017

Review comment responded on Sep 2, 2017

We appreciate your insightful review. Feedback from guests are used as reference as we continue to strive so we can provide above par, good value hotel services. We hope to have the opportunity to serve you again soon. Kind regards.

1

you get what you pay for

Everyone

I wanted a very low cost weekend motel, not a resort, for a family event in the area. I would only be sleeping there. Bella Vista is absolutely the lowest cost motel I could find in Silicon Valley. I paid about $65 a night when even La Quinta was going for $150 a night. As with most things in life, you get what you pay for. The motel is very old, however the facility exterior and parking lot are in good shape. The lobby is very simple with no amenities. The room I was in can only be described as spartan. The floor was some sort of vinyl that had a few seams popping. The bed was not uncomfortable. The toilet rocked back and forth and the sink was just about plugged. The TV had 10 cable channels that were absolutely unviewable, so bring a book and your own clock. When I turned on the window A/C dust blew out into the room. And it was very noisy. The lighting was poor. The bath mat was paper and the towel was very small and very rough. The soap was so small it could only be used once. However, housekeeping did service the room daily and did leave more soap. The lobby and maintenance staff man were cordial and prompt. The area is not unsafe, so no problems there. All in all, a very basic motel. If you are on a tight budget and want to be centrally located then BV works.

By on Aug 8, 2017

Review comment responded on Aug 11, 2017

I am so sorry to hear that your recent stay with us did not meet your expectations. Your feedback on the condition of clean and the AC unit is called to the attention of housekeeping and maintenance team. We take comments from our guests very seriously, as our goal is to always improve on meeting and exceeding our guests' expectations. We will make sure we earn your overall satisfaction on your next stay with us.

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