Extremely tired property that badly NEEDS renovation. Sticky carpeting was gross! The only saving Grace was friendly staff and convenient location to job site. Will not stay here again!
Some off brand propaganda on their cable TV system. All Fox fiction, not even CNN
The room was clean at first view but small roaches come out at night.
A/C didn't work Stained bedding Mold on bathroom ceiling Bathroom door knob didn't work and kept locking us in the bathroom
I had an issue with the booking that was never resolved even after I spent hours working on it. No one seemed to care.
I didn't stay....you are all supposed to fix this...when I got there the hotel was without power and not letting anyone check in. This needs to be fixed.
Smelled of smome. Bathroom dirty AC too loud.
The room was very dirty, the walls had dirt on them and the floors had visible dirt as well. The sheets had stains on them but appeared clean other than that. There needs to be a good mopping in the room and the floors at least wiped down
The room was so bad we left and stayed at the Marriott. There was a thin blanket instead of a comforter. The sheets were stained, there were stains on the wall, there was no closet, the light fixture looked like it caught on fire, the ice/ snack room smelled like urine, the bathroom was dirty, I could go on.. Unless you are a Hooker, do not stay here!
The staff did nothing extra to be helpful. The rooms were small.
Quiet
Comfortable
I did not like the noise banging above room and hollering from outside. I Was disappointed overall no room amenities other than a tv. This was my first time staying at any red roof inn and most likely my last time.
Nice, clean place to stay at. Low cost for a nice room.
Red Roof Inn Durham - Duke Univ Medical Center places you within 3 miles (5 km) of popular attractions like Duke University and Duke University Hospital. This 117-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and coffee/tea in a common area.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Beds sport down comforters and bathrooms offer free toiletries. Other standard amenities include free local calls, safes, and desks.
Guests of Red Roof Inn Durham - Duke Univ Medical Center enjoy free WiFi in public areas, coffee in a common area, and a vending machine. If you plan to drive, free parking is available. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations.
Extremely tired property that badly NEEDS renovation. Sticky carpeting was gross! The only saving Grace was friendly staff and convenient location to job site. Will not stay here again!
Some off brand propaganda on their cable TV system. All Fox fiction, not even CNN
Hello George,We appreciate your feedback and will share it with our team for review. We aim to provide a variety of channels to cater to all our guests' preferences. Your input helps us improve our services continuously.
The room was clean at first view but small roaches come out at night.
Hello Tracey, Thank you for bringing this to our attention. We take matters like this very seriously and have immediately informed our pest control team to investigate and address the issue. We appreciate your feedback and will continue to strive for the highest standards of cleanliness and comfort for all our guests.
A/C didn't work Stained bedding Mold on bathroom ceiling Bathroom door knob didn't work and kept locking us in the bathroom
Hello Joshua, Thank you for providing feedback on your recent stay. We apologize for any inconvenience you experienced, and we appreciate your bringing these concerns to our attention. We value your feedback and will address these issues for future guest satisfaction.
I had an issue with the booking that was never resolved even after I spent hours working on it. No one seemed to care.
Hello Stephen, We apologize for any inconvenience caused. Please provide us with your booking details so we can assist you promptly.
I didn't stay....you are all supposed to fix this...when I got there the hotel was without power and not letting anyone check in. This needs to be fixed.
Hello Andrew,We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our hotel. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.
Smelled of smome. Bathroom dirty AC too loud.
Hello Nitin, We want you to know that your feedback and description of your experience at our hotel are of the utmost importance to us. We appreciate the time you took to share your concerns, and we hope you will give us the opportunity to serve you in the future better.
Hello Julian,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.
The room was very dirty, the walls had dirt on them and the floors had visible dirt as well. The sheets had stains on them but appeared clean other than that. There needs to be a good mopping in the room and the floors at least wiped down
Hello Britton,I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.
Hello Tawheed, We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area.
Hello John, We appreciate your feedback regarding your recent stay. We're glad you found our staff friendly and enjoyed our convenient location. We will take your comments into consideration as we continuously strive to improve our guests' experiences. Thank you for bringing this to our attention.