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Reviews

3.9 / 5Good
2,595 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Restaurant

Map

Book online or call:

1-844-663-2276

Your dates need to occur after 2020-02-18. Try updating your dates to see prices for your trip.

    About this area

    San Juan

    Located in San Juan's Condado neighborhood, The Condado Plaza Hilton is in the city center and on the beach. San Juan Gate and Pan American Pier are notable landmarks, and the area's natural beauty can be seen at Condado Beach and Escambron Beach. Looking to enjoy an event or a game while in town? See what's happening at Jose Miguel Agrelot Coliseum or Sixto Escobar Stadium.

    Getting around

    • Sacred Heart Station - 4 min drive
    • San Juan (SJU-Luis Munoz Marin Intl.) - 11 min drive

    Restaurants

    • Cafe Caribe – Ocean-view restaurant with a bar. Serves breakfast and dinner daily, happy hour available. Kids' menu available.
    • Denny's – Diner with a bar offering American cuisine. Serves breakfast, brunch, lunch, and dinner daily, happy hour available. Open 24 hours. Kids' menu available.
    • Starbucks – Serves light fare daily.
    • Aqua Bar – Poolside bar. Open on select days.

    About this property

    The Condado Plaza Hilton

    At The Condado Plaza Hilton, hit the beach, dine onsite at Cafe Caribe , or enjoy a drink at one of the resort's 2 bars/lounges. All 572 rooms offer free WiFi and free wired Internet, LCD TVs with cable channels, and comforts like premium bedding and down comforters. Refrigerators, coffee makers, and free local calls are among the other amenities available to guests. Housekeeping is available on request.

    Property amenities

    Internet

    Available in all rooms: Free WiFi and wired Internet
    Available in some public areas: Free WiFi and wired Internet

    Parking and transportation

    Self parking: USD 22.30 per night

    Food and drink

    Full breakfast available for a fee daily 6 AM–11:00 AM: USD 7-24 per person
    2 restaurants and 1 coffee shop/café
    2 bars/lounges, 1 swim-up bar and 1 poolside bar

    Things to do

    24-hour fitness center
    4 outdoor pools
    Bicycle rentals
    Children's pool
    Kayaking
    Shopping
    Snorkeling
    Spa tub

    Family friendly

    4 outdoor pools
    Babysitting/childcare (surcharge)
    Children's pool
    Dry cleaning service
    Free cribs/infant beds
    Grocery/convenience store
    In-room child care (surcharge)
    Laundry facilities
    Refrigerator
    Waterslide

    Conveniences

    ATM/banking services
    Ballroom
    Elevator
    Free newspapers in lobby
    Front-desk safe
    Gift shop/newsstand
    Grocery/convenience store
    Lockers available
    Vending machine

    Guest services

    24-hour front desk
    Concierge services
    Dry cleaning service
    Housekeeping (on request)
    Laundry facilities
    Multilingual staff
    Tour/ticket assistance
    Water sports equipment
    Wedding services

    Languages spoken

    English
    Spanish

    Business services

    14 meeting rooms
    Conference space (54000 square feet)

    Outdoors

    Beach loungers
    Beach umbrellas
    Beachfront location
    Pool sun loungers
    Pool umbrellas
    Terrace

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    Assistive listening devices available
    In-room accessibility
    Roll-in shower
    Wheelchair-accessible parking
    Wheelchair-accessible path of travel

    More

    Beach towels
    Smoke-free property

    Room amenities

    Bedroom

    Air conditioning (climate-controlled)
    Down comforter
    Free cribs/infant beds
    Hypo-allergenic bedding
    Linens
    Premium bedding

    Bathroom

    Free toiletries
    Hair dryer
    Shower
    Towels

    Entertainment

    32-inch LCD TV
    Cable channels
    Pay movies
    Premium channels

    Food and drink

    Coffee/tea maker
    Refrigerator

    More

    Free local calls
    Iron/ironing board
    Laptop-compatible safe
    Phone
    5 - Excellent
    889
    4 - Good
    1,034
    3 - Okay
    414
    2 - Mediocre
    149
    1 - Poor
    109
    4.2
    Cleanliness
    4.1
    Service and Staff
    3.4
    Amenities
    3.9
    Property condition

    2/5

      This traveler didn’t leave comments with their review
      Stayed 5 nights in Jan 2020

      3/5

      • Liked: Cleanliness, staff & service, property conditions & facilities
      • Disliked: Amenities

      Nice and clean. Friendly staff. Very limited things to do and places to eat at. Only 1 restaurant was open. The "aquabar" was wack with no life. Beach was small but nice. Nothing to do on the resort.

      Stayed 3 nights in Feb 2020

      4/5 Good

      • Liked: Cleanliness, staff & service

      Slow check in, clean room , excellent location , need to improve pool bar .

      Stayed 2 nights in Feb 2020

      3/5

      • Liked: Cleanliness
      • Disliked: Amenities

      My only issue was during my stay they were filming this reality tv show therefore we were limited to the amount of access we had to certain areas of the property which I was not informed of this prior to booking so I feel like I paid for this hotel but didn’t get the full experience. If I would have known I would have booked somewhere else. Is there anyway I could be compensated for this inconvenience?

      Stayed 5 nights in Feb 2020

      4/5 Good

        This traveler didn’t leave comments with their review
        Stayed 6 nights in Feb 2020

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