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Reviews

4.5 / 5Excellent
851 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Restaurant

Map

What's nearby

  • Popular Location
    San Juan Cathedral
    3 min walk
  • Popular Location
    Plaza de Armas
    4 min walk
  • Popular Location
    Castillo de San Cristobal
    6 min walk
  • Airport
    San Juan (SJU-Luis Munoz Marin Intl.)
    16 min drive

Book online or call:

1-844-663-2276

Your dates need to occur after 2020-01-26. Try updating your dates to see prices for your trip.

    About this area

    San Juan

    Located in San Juan, La Terraza de San Juan is in the historical district. Port of San Juan and Pan American Pier are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Condado Beach and Escambron Beach. Looking to enjoy an event or a game while in town? See what's happening at Jose Miguel Agrelot Coliseum or Hiram Bithorn Stadium. Our guests love the hotel's location for the sightseeing.

    Popular Location

    What's nearby

    • San Juan Cathedral - 3 min walk
    • Plaza de Armas - 4 min walk
    • Pier 1 - 6 min walk
    • Castillo de San Cristobal - 6 min walk
    • San Juan Gate - 6 min walk

    Getting around

    • Sacred Heart Station - 10 min drive
    • San Juan (SJU-Luis Munoz Marin Intl.) - 16 min drive

    About this property

    La Terraza de San Juan

    This smoke-free hotel features a restaurant, an outdoor pool, and 3 bars/lounges. WiFi in public areas is free. Additionally, a poolside bar, a coffee shop/café, and a rooftop terrace are onsite. All 24 individually decorated rooms feature free WiFi and iPod docks. For a bit of entertainment, guests will find Smart TVs with cable channels, and other amenities include refrigerators and minibars.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and transportation

    No onsite parking available
    Discounted parking nearby

    Food and drink

    Cooked-to-order breakfast available for a fee daily 8 AM–11:00 AM: USD 25 for adults and USD 12 for children
    1 restaurant and 1 coffee shop/café
    3 bars/lounges and 1 poolside bar
    Room service available
    Coffee/tea in common area(s)

    Things to do

    Outdoor pool

    Family friendly

    Dry cleaning service
    In-room child care (surcharge)
    Laundry facilities
    Outdoor pool
    Refrigerator

    Conveniences

    Elevator
    Front-desk safe

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Laundry facilities
    Luggage storage
    Multilingual staff
    Tour/ticket assistance

    Languages spoken

    English
    Spanish

    Outdoors

    Garden
    Rooftop terrace

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Roll-in shower

    More

    Smoke-free property
    TV in lobby

    Room amenities

    Bedroom

    Air conditioning
    Ceiling fan
    Premium bedding

    Bathroom

    Free toiletries
    Hair dryer
    Rainfall showerhead
    Shower

    Entertainment

    40-inch Smart TV
    Cable channels
    iPod dock

    Food and drink

    Minibar
    Refrigerator

    More

    In-room massage
    Individually decorated
    Individually furnished
    Iron/ironing board
    4.5

    Excellent

    5 - Excellent
    535
    4 - Good
    229
    3 - Okay
    47
    2 - Mediocre
    25
    1 - Poor
    15
    4.6
    Cleanliness
    4.7
    Service and Staff
    4.1
    Amenities
    4.4
    Property condition

    3/5

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Old San Juan atmosphere

    This is a lovely traditional Old San Juan hotel with a sense of history. My friend who stayed here before Hurricane Maria said that the hotel has not bounced back completely after that disaster. I really liked the old-fashioned feel, but others may not. One issue, mentioned by others, is the plumbing that does not allow visitors to flush toilet paper. My friend's room was below the small pool and the pool's filtration made noise at night. As a suggestion, to overcome the issues, the owners (I met the competent workers, not the owners) should consider some amenities -- free water or coffee, for example? I like to support the local economy by staying in locally-owned locations, but for the price of this hotel, I would not return.

    Stayed 2 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Excellent in every aspect, Jay was amazing. I'll be back for sure!

    Stayed 1 night in Jan 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The artistic decorations and the historic nature of the building are the things which strike you on arrival. The staff are very friendly. The bar on the ground floor operated in the evenings and there was a good breakfast in the mornings. The roof top bar did not operate Sunday to Wednesday. The view on the roof top is excellent and the location in old town is also good and quiet

    Stayed 3 nights in Jan 2020

    4/5 Good

    • Liked: Cleanliness, staff & service

    Great location, lovely roof top bar and view of San Juan. Room spacious. Staff friendly but had to ask for towels and blankets regularly. DO NOT stay if you have a car. Parking situation is atrocious on busy days. Took us two hours to find a spot which cost $75.00 and a 3.5 mile walk to hotel.

    Stayed 7 nights in Dec 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities

    The only issues we had were that our room had no windows so it was extremely dark. I am sure not all rooms had this issue. We were unaware of this beforehand. Also some days it would take a very long time to get hot water running in the room. I mean like run the water for half an hour before it was actually hot.

    Stayed 9 nights in Dec 2019

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