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13 reviews

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    About this area

    La Capitana Old San Juan is located in San Juan. San Juan Gate and Castillo de San Cristobal are notable landmarks, and some of the area's activities can be experienced at Port of San Juan and Pan American Pier. Looking to enjoy an event or a game while in town? See what's happening at Jose Miguel Agrelot Coliseum or Hiram Bithorn Stadium.

    Getting around

    • Sacred Heart Station - 11 min drive
    • San Juan (SJU-Luis Munoz Marin Intl.) - 18 min drive
    3.0

    Guest rating

    5 - Excellent
    3
    4 - Good
    2
    3 - Okay
    2
    2 - Mediocre
    4
    1 - Poor
    2
    2.9
    Cleanliness
    3.1
    Service and Staff
    2.6
    Amenities
    2.1
    Property condition

    2/5

    • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

    The property was in poor condition, for three people checking in there was only 2 towels, one shampoo one soap and 0ne toilet paper. The walls were very dirty, the front door was broken. The edges falling off the walls.

    Stayed 3 nights in Jan 2020

    1/5

    • Disliked: Cleanliness, amenities, property conditions & facilities

    View from balcony is stellar. Property is in awful condition...no hot water...dirty halls and floors... Poor cooling system. A truly shockingly bad display.

    Stayed 5 nights in Jan 2020

    2/5

    • Liked: Staff & service
    • Disliked: Cleanliness, property conditions & facilities, room comfort

    Stayed 1 night in Dec 2019

    3/5

    • Disliked: Amenities

    Property was nice and clean, instructions to get key was terrible and code provided did not open keypad. we were awake during night time to switch rooms....due to incorrect code provided.

    Stayed 1 night in Dec 2019

    3/5

    • Disliked: Amenities

    No WIFI. No bedding for pull out beds. Front door in very poor condition (easy to break into). No kitchenette. Garbage trucks very loud early in the morning. Sister property did hold our luggage after checkout (thank you)

    Stayed 2 nights in Dec 2019

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