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Reviews

3.6 / 5Good
724 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Business Services

Map

What's nearby

  • Popular Location
    Pier 1
    3 min walk
  • Popular Location
    Port of San Juan
    6 min walk
  • Popular Location
    Castillo de San Cristobal
    8 min walk
  • Airport
    San Juan (SJU-Luis Munoz Marin Intl.)
    18 min drive

Book online or call:

1-844-663-2276

Your dates need to occur after 2020-02-20. Try updating your dates to see prices for your trip.

    About this area

    San Juan

    Located in San Juan, Hotel Milano is in the city center and near the beach. San Juan Gate and San Juan Cathedral are notable landmarks, and some of the area's activities can be experienced at Port of San Juan and Pan American Pier. Looking to enjoy an event or a game while in town? See what's happening at Jose Miguel Agrelot Coliseum or Hiram Bithorn Stadium.

    Popular Location

    What's nearby

    • Pier 1 - 3 min walk
    • Port of San Juan - 6 min walk
    • San Juan Cathedral - 7 min walk
    • Castillo de San Cristobal - 8 min walk
    • Plaza de Armas - 8 min walk

    Getting around

    • Sacred Heart Station - 12 min drive
    • San Juan (SJU-Luis Munoz Marin Intl.) - 18 min drive

    Restaurants

    • Punto de Vista – Restaurant offering international cuisine. Serves lunch and dinner daily.

    About this property

    Hotel Milano

    Along with a restaurant, this smoke-free hotel has a bar/lounge and a rooftop terrace. WiFi in public areas is free. Other amenities include a microwave in a common area, concierge services, and a 24-hour front desk. All 30 rooms boast deep soaking tubs and offer free WiFi and TVs. Other amenities available to guests include refrigerators, free international calls, and free long-distance calls. Limited housekeeping is available.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and transportation

    No onsite parking available
    Discounted parking nearby

    Food and drink

    1 restaurant
    1 bar

    Family friendly

    Microwave (on request)
    Refrigerator

    Conveniences

    Elevator
    Front-desk safe
    Gift shop/newsstand

    Guest services

    24-hour front desk
    Concierge services
    Housekeeping (limited)
    Luggage storage
    Multilingual staff
    Tour/ticket assistance

    Languages spoken

    English
    Spanish

    Business services

    Computer station

    Outdoors

    Rooftop terrace

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Wheelchair-accessible path of travel

    More

    Shared microwave
    Smoke-free property

    Room amenities

    Bedroom

    Air conditioning

    Bathroom

    Bathtub or shower
    Deep soaking bathtub
    Hair dryer

    Entertainment

    Cable/satellite channels
    TV

    Food and drink

    Free bottled water
    Microwave (on request)
    Refrigerator

    More

    Desk
    Free international calls
    Free local calls
    Free long-distance calls
    Iron/ironing board (on request)
    Phone
    5 - Excellent
    157
    4 - Good
    293
    3 - Okay
    166
    2 - Mediocre
    62
    1 - Poor
    46
    3.7
    Cleanliness
    3.9
    Service and Staff
    3.4
    Amenities
    3.4
    Property condition

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities

    A basic room for the night. Was dated but clean. Comfortable bed and good pillows. Mini fridge and blow dryer

    Stayed 1 night in Feb 2020

    3/5

    • Liked: Staff & service

    Very central to the sites and activities in Old San Juan. The restaurant at the top of the hotel served very good food and drinks. The staff (both at the front desk and the restaurant) were professional and very courteous.

    Stayed 1 night in Feb 2020

    1/5

    • Disliked: Cleanliness, amenities, property conditions & facilities

    The hotel from the pictures on the website looked beautiful the actual hotel was awful. The room was ugly and smelled of mold. The bathroom tub was stained and the coating on the tub was peeling off, the bed was literally the most uncomfortable bed I have ever slept in and they only give you one flimsy thin blanket to sleep with and no bedspread. The staff working overnight were very helpful and helped me scrounge up a mountain of pillows to sleep on on top of the mattress as the springs in the mattress made it impossible to sleep on. I seriously want my money back as we paid way too much for that crappy hotel room and could have gotten away with an Airbnb for half the cost but wanted to convenience, service and comfort of a hotel but that was not the experience we had. I would not recommend this hotel and will not be returning there again.

    Stayed 1 night in Feb 2020

    3/5

    • Liked: Cleanliness, staff & service

    No view! Our room didn’t even have a window to look out!!

    Stayed 1 night in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The location is wonderful and central to everything in Old San Juan. Beautiful area to walk around. The staff here is excellent, everyone was helpful, attentive and kind. Very knowledgeable about the area. Ask for Jiram or Valerie!

    Stayed 3 nights in Feb 2020

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