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Reviews

4.1 / 5Very Good
1,042 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Restaurant

Map

What's nearby

  • Popular Location
    Plaza las Americas
    22 min drive
  • Popular Location
    The Mall of San Juan
    25 min drive
  • Popular Location
    University of Puerto Rico
    27 min drive
  • Airport
    San Juan (SJU-Luis Munoz Marin Intl.)
    30 min drive

Book online or call:

1-844-663-2276

Your dates need to occur after 2020-02-20. Try updating your dates to see prices for your trip.

    About this area

    Caguas

    Located in Caguas, Four Points by Sheraton Caguas Real Hotel & Casino is in a rural location and next to a golf course. Carite State Forest and Jardin Botanico reflect the area's natural beauty and area attractions include Jardin Botanico y Cultural de Caguas and Punto Verde. Looking to enjoy an event or a game while in town? See what's happening at Jose Miguel Agrelot Coliseum or Hiram Bithorn Stadium.

    Popular Location

    What's nearby

    • Plaza las Americas - 22 min drive
    • Jose Miguel Agrelot Coliseum - 24 min drive
    • The Mall of San Juan - 25 min drive
    • University of Puerto Rico - 27 min drive
    • Fort Buchanan - 28 min drive

    Getting around

    • San Juan (SJU-Luis Munoz Marin Intl.) - 30 min drive

    Restaurants

    • X.O. Le Bistro – Pool-view restaurant with a bar. Serves breakfast, lunch, and dinner.

    About this property

    Four Points by Sheraton Caguas Real Hotel & Casino

    A casino, a restaurant, and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a nightclub, a 24-hour fitness center, and a bar/lounge. All 126 rooms offer free WiFi, Select Comfort beds, and LCD TVs with cable channels. Room service, coffee makers, and free newspapers are among the other amenities available to guests.

    Awards and affiliations

    Green / Sustainable Property
    This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
    • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQIA) guests.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and transportation

    Self parking: USD 11.15 per day
    Valet parking: USD 13 per day

    Food and drink

    Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: USD 12.00 per person
    1 restaurant and 1 coffee shop/café
    1 bar
    Room service available
    Coffee/tea in common area(s)

    Things to do

    24-hour fitness center
    18 holes of golf
    Nightclub
    Outdoor pool

    Family friendly

    Dry cleaning service
    Free cribs/infant beds
    Laundry facilities
    Outdoor pool
    Rollaway/extra beds (surcharge)
    Waterslide

    Conveniences

    ATM/banking services
    Ballroom
    Elevator
    Free newspapers in lobby
    Front-desk safe
    Gift shop/newsstand

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Laundry facilities
    Luggage storage
    Multilingual staff

    Languages spoken

    English
    Spanish

    Business services

    Business center
    Computer station
    Meeting rooms
    Conference center

    Outdoors

    Garden
    Pool sun loungers
    Pool umbrellas
    Terrace

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    Braille signage
    In-room accessibility
    Roll-in shower
    Valet for wheelchair-equipped vehicle
    Visual alarms in hallways
    Wheelchair-accessible business center
    Wheelchair-accessible fitness center
    Wheelchair-accessible parking
    Wheelchair-accessible path of travel
    Wheelchair-accessible pool
    Wheelchair-accessible registration desk
    Wheelchair-accessible restaurant
    Wheelchair-accessible van parking

    More

    10 casino gaming tables
    433 casino slot machines
    Bingo
    Beach towels
    Casino (3800 square feet of space)
    Smoke-free property
    TV in lobby

    Room amenities

    Bedroom

    Air conditioning (climate-controlled)
    Blackout drapes/curtains
    Free cribs/infant beds
    Hypo-allergenic bedding
    Rollaway/extra beds (surcharge)
    Select Comfort bed

    Bathroom

    Bathtub
    Free toiletries
    Hair dryer

    Entertainment

    42-inch LCD TV
    Cable channels
    Pay movies
    Premium channels

    Food and drink

    Coffee/tea maker
    Free bottled water

    More

    Connecting rooms available
    Desk
    Free newspapers
    Iron/ironing board
    Phone
    Safe
    4.1

    Very Good

    5 - Excellent
    449
    4 - Good
    360
    3 - Okay
    137
    2 - Mediocre
    58
    1 - Poor
    38
    4.3
    Cleanliness
    4.3
    Service and Staff
    4.0
    Amenities
    4.1
    Property condition

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The room was comfortable but our refrigerator did not work

    Stayed 1 night in Feb 2020

    3/5

    • Liked: Cleanliness
    • Disliked: Property conditions & facilities

    Honestly, this place is simply meh. I booked a room with two queen beds and got one with a single king. Upon check-in, the desk clerk was friendly and helpful. But, when I requested a change to two queen beds, the same attendant was short (verging on rude). The place was clean and fine, although it is an older building. There was a substantial amount of construction going on, so the hotel was noisy. Also, locating the pool required walking through a construction zone that was at the end of a far-off hallway. That was fine, just a bit inconvenient and less than scenic for a hotel that costs more than $200/night. On the good side, the hotel restaurant was tasty with excellent staff, even if it was a bit more expensive than a hotel restaurant typically is. All in all, this is a fine place to stay, but it certainly is not incredible.

    Stayed 1 night in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 5 nights in Jan 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 2 nights in Jan 2020

    4/5 Good

    • Liked: Cleanliness, staff & service

    Stayed 1 night in Dec 2019

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