We loved this hotel. Beautifully decorated and so clean. The bath rooms were newly redone and were luxurious. The staff went overboard to help. They helped us get around Old San Juan and gave us recommendations for food and sightseeing. They are centrally located and easy to walk to many places. ...
Very clean old fashioned hotel reminiscent of how lifestyle is centuries ago. Very friendly, accommodating and enthusiastic staff. Relaxing stay that will take you away from your gadgets. No tv or microwave which helps you focus on your vacation. No elevator which is great for health and staff helps ...
We arrived early and left our bags with the desk attendant. When we returned later to check in, he had upgraded us to a larger suite! This little hotel is a gem.....right in the heart of Old San Juan and very reasonable. I have stayed her several times, either before or after a cruise, and will certainly ...
This hotel is in the heart of Old San Juan. We had great costumer service. It had the feel of colonial timesa as the bed was a canopy but very very comfortable. Very charming decoration! It is located within walking distance from major atractions in Old San Juan.
We had 3 rooms, each was very different!! Beautiful hotel!! Close to bars and great restaurants. Will definitely come back!! Very knowledgable staff!!
2nd yr we’ve been & stayed here. Beyond happy. Hotel is lovely. But, it’s the staff that makes it what it is. Sonny in La Vista and Carlos as the Outdoor Concierge are PHENOMENAL!! Can not say enough good things about them. We’ll be back next year in part bc of them.
We arrived early and the staff was very accommodating. They offered us an upgrade which was a nice surprise. The room was comfortable and well maintained. The thermostat was set at 64 but it felt a bit warm. We could not control it. There was no phone in the room so we had to use our own phones or take trip down to the lobby if we had any questions or problems. Aside from these small issues it was a very nice stay.
only exception for a perfect stay was that my room was not cleaned at the last day.
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