Super nice
Great place for family and friends. Clean outdoors and indoors.
Nice & Clean The Air conditioner was noisy
Good location! Room space is fine. We stayed on first floor / ground so Walkway/ corridor leading to each room needed to be cleaned, since they are old and dirty.
Old property. old carpet & mattress
Upon arrival my first impression was that the pictures are a bit deceiving. Staff was nice enough and the property needs much improvement. Having to walk all the way to the lobby to get ice was really inconvenient. The room was clean but can use some improvements and a few updates
Check in was over an hour late. The bathroom had damage to it. There was debris around the edges of the carpet. It was loud. They’ve changed their policy of airport transportation. If you don’t book it while checking in, you don’t get a ride. The staff was nice. We’ve stayed here for 9 years when we fly out. We won’t be again.
Dirty, nasty. Do not stay!!
Ice maker is not close by.
Hallways had old, filthy and rip carpets. Lightning in the room was terrible and the doors locks weren’t safe.
No restaurants in walking distance They missed my wakeup call and almost missed my flight Check in was slow Had to take a cab from the airport shuttle was not running but they did pay for the cab
Housekeeping was good. Front desk was helpful but understaff. Room was decent but still have that old, dated hotel smell. Surrounding area is not to desirable but the fence keeps unwanted out. Fair for the price.
When we reached to checkin there was quite a line and they kept goofing up on the assigned rooms. A couple folks were given rooms that already had people living in it. I was checked in to this hotel but was sent to another hotel 11 miles away to get the room, that Wyndham Silicon Valley was crappy one, the guy checked me In and at 5 am they came by to ask who checked us in since per records that room Shud be vacant . Over all an a solo nightmare. Kids get scared if someone knocks the door at 5 am in the hotel.
Hotel room doors open to outside. Several times in the night, I heard what sounded like a crazy person’s rambling solo conversation outside my door. I had to get up and out super early for a flight. It was scary to open the door to the outside in the dark after hearing the night activity, and was even worse when the door to the lobby was locked. I had to go back to my room and call the front desk to figure out how to access the lobby. I asked if they have considered placing a sign on the locked door instructing guests how to get to the lobby, guest reception replied they have tried that but someone keeps taking the signs down. Great price on the room, but you don’t get what you don’t pay for. This was a one and done stay for me.
Located in Rosemary, Wyndham Garden San Jose Airport is within a few miles (5 km) of popular sights such as SAP Center at San Jose and San Jose Convention Center. This 195-room hotel has an outdoor pool, free in-room WiFi, and free self parking.
Savor a meal from the comfort of your room with room service.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in down comforters. Other amenities include refrigerators, microwaves, and coffee makers.
At Wyndham Garden San Jose Airport, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. You can put free parking to good use if you drive. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a spa tub, meeting rooms, and conference space.
Super nice
Great place for family and friends. Clean outdoors and indoors.
Hello Juan,Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our hotel. Please do consider us again on your next visit to the area.
Nice & Clean The Air conditioner was noisy
Hello Matthew,It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our air conditioner. We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests.
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team
Good location! Room space is fine. We stayed on first floor / ground so Walkway/ corridor leading to each room needed to be cleaned, since they are old and dirty.
Hello Tamdan, I am terribly sorry to hear of your disappointment with our hotel. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Thank you so much for taking the time to share and to give us the opportunity to address this error and make things right.
Old property. old carpet & mattress
Hello Bernice, Thank you for your feedback. Guest comfort and satisfaction are of the utmost concern to us, and our hotel is committed to making every possible effort to provide comfortable, clean, and friendly accommodations. Allow me to apologize for any inconvenience these issues you have mentioned may have caused. This review gives us insights into your experience and gives us a chance to improve.
Upon arrival my first impression was that the pictures are a bit deceiving. Staff was nice enough and the property needs much improvement. Having to walk all the way to the lobby to get ice was really inconvenient. The room was clean but can use some improvements and a few updates
Hi Daved,Thank you for sharing how we have provided you with clean accommodations and friendly services during your stay. We appreciate your honest feedback and are sorry to learn our older building didn't fully meet your needs aesthetically and accesss to ice was not pleasing for you. We thank you for your business and helpful feedback and hope to be of service to you again with a future stay.
Hello Filiberto,Thank you for taking the time to share your rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.
Check in was over an hour late. The bathroom had damage to it. There was debris around the edges of the carpet. It was loud. They’ve changed their policy of airport transportation. If you don’t book it while checking in, you don’t get a ride. The staff was nice. We’ve stayed here for 9 years when we fly out. We won’t be again.
Hello Erin, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.
Dirty, nasty. Do not stay!!
Good Afternoon,Thank you for taking the time to review your stay at the Wyndham Garden San Jose Airport. We are very sorry to hear that the hotel did not live up to expectations and you found the hotel to be dirty. Can you please reach out to us directly so we can address your concerns and work to rectify them so future guests do not encounter these issues. Thank you!
Hello Karina,Thank you for taking the time to leave a review. We're delighted to hear that you had a great experience during your stay. We strive to provide excellent service and are pleased that our efforts met your expectations. We hope to have the pleasure of welcoming you back in the future.