Excellent
Danny provided amazing customer service super friendly and helpful. The first room I was in had an issue with the toilet it sounded like it was stuck so it was constantly flushing every 10-15 mins so I asked to switch rooms. And he got it for me really quick. The 2nd room didn’t feel as clean and sanitized as the first room tho. The furniture and appliances may have been newer or less used in the first one. There was rust on the fridge in the 2nd room. The toilet seat had a stain and the bathroom tiles seemed dusty. So not sure what their process of cleaning each room but it seemed quite different than the first one I was in. The room overall was still the same in terms of set up. It’s spacious, and I love the couch and kitchenette. It seems very family friendly. They have a small pool and gym, which I ended up not using. I love the free wifi, and easy parking. I also appreciate the free breakfast although I did not utilize either. Finding good dining options seemed harder tho but I used Yelp instead of their recommendations. Overall I would stay here again
We enjoyed our stay. The hostess wasn’t the friendliest as she told us to come back for our check in times but let others check in. Other than that I’m t was very good
Everything was great and convenient. No issues whatsoever.
Everything was just as i expected and will definitely be coming back for future stay
there was no food at breakfast one day. waited about 15 minutes before giving up. other days were fine.
The property is ok they have a small pool. Close to freeways.
The only thing they need to do is get new sofas and it'd be 5 stars
Haven't had a bad experience. Has everything you need!
The rooms were very large, it was basically the size of a 1 bedroom apartment. Lots of space for full kitchen, living room area, large bathroom and a comfy bed.
I had a very nice and big room but the highway is very close so it was pretty loud.
[...] The hotel gets a great review for customer service[...]
Customer service was very accommodating and friendly. The room was a lovely place with a very homely feel. Gave me sense of home away from home. The bed was so comfortable.
Residence Inn Sunnyvale Silicon Valley I places you within 3 miles (5 km) of popular attractions like Levi's Stadium and California's Great America. This 231-room hotel has in-room conveniences like kitchens, sofa beds, and dining areas.
Free buffet breakfast is included with your stay and awaits you each morning.
Guests can expect WiFi and LCD TVs with cable channels and video-game consoles. Bathrooms offer hair dryers and free toiletries. Kitchens, sofa beds, and dining areas are also available. Weekly housekeeping is available.
Renovated in 2019, Residence Inn Sunnyvale Silicon Valley I offers free WiFi in public areas, a 24-hour business center, and a computer station. Self parking is offered for USD 17 per night. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include laundry facilities, a TV in a common area, and a picnic area.
Excellent
Danny provided amazing customer service super friendly and helpful. The first room I was in had an issue with the toilet it sounded like it was stuck so it was constantly flushing every 10-15 mins so I asked to switch rooms. And he got it for me really quick. The 2nd room didn’t feel as clean and sanitized as the first room tho. The furniture and appliances may have been newer or less used in the first one. There was rust on the fridge in the 2nd room. The toilet seat had a stain and the bathroom tiles seemed dusty. So not sure what their process of cleaning each room but it seemed quite different than the first one I was in. The room overall was still the same in terms of set up. It’s spacious, and I love the couch and kitchenette. It seems very family friendly. They have a small pool and gym, which I ended up not using. I love the free wifi, and easy parking. I also appreciate the free breakfast although I did not utilize either. Finding good dining options seemed harder tho but I used Yelp instead of their recommendations. Overall I would stay here again
Thank you Tseng-Fouw, We appreciate the heartfelt review you provided, especially the shout out for Danny. We are happy to hear Danny was able to provide you with a memorable stay with us and will be sharing your feedback with both our leadership team in both housekeeping and Engineering. We're looking forward to your next stay with us, and again are happy to read that you were able to find alternative options for dining.
We enjoyed our stay. The hostess wasn’t the friendliest as she told us to come back for our check in times but let others check in. Other than that I’m t was very good
Thank you for your valuable feedback. Providing the highest level of hospitality is our number one priority and we apologize for falling short of meeting your expectations.
Everything was great and convenient. No issues whatsoever.
We appreciate you sharing your feedback and hope we have the opportunity to host you again in the future!
Everything was just as i expected and will definitely be coming back for future stay
Thank you and we are most definitely looking forward to your return!
there was no food at breakfast one day. waited about 15 minutes before giving up. other days were fine.
The property is ok they have a small pool. Close to freeways.
Hello Denise, Thank you for taking the time to review our property. Your review is integral to our ability to grow! We hope you consider us the next time your travel brings you to Sunnyvale.
Hello, Thank you for taking the time to review our property. Your review is integral to our ability to learn and grow. We hope you consider us again the next time your travel brings you to Sunnyvale.
The only thing they need to do is get new sofas and it'd be 5 stars
Thank you! We appreciate the time taken to provide us with positive feedback. We look forward to your next stay with us