Holiday Inn Express Hotel & Suites Santa Clara2.5 out of 5.0
Recent guest reviews
The hotel is amazing and i really liked my stay... the breakfast options were not as good as other holiday inn properties but still it was manageable.... the rooms were big but other facilities like gym etc were not working... anyways, the stay was comfortable...
Thus Holiday Inn Express us a smaller version with a much larger one several miles away. We ended up here and the staff couldn't have been more accommodating. Friendly and willing to go the extra mile to make sure their guests are happy. We arrived late and my husband was flying in even later and had a miserable experience at the previous hot where he stayed in Washington, with construction and back hammers pounding at 3:30am.all night so he was not able to sleep. And looking for some rest . The rooms were recently renovated and the second and third nights we were upgradef to a king room. We were very comfortable and the room was quiet and had s lovely time.
After a long road trip, all we wanted was a quick check in to get into the room and relax. We got that - and a whole lot more. After checking my name in the roster, I was handed a welcome brown bag with a bottle of water, a nutrition bar, and a welcome note. It was a simple package which means a lot. Check-in took about 2 minutes after which we were offered freshly baked cookies and fruit. A huge shout out to Kristy who welcomed us warmly and Mary who multi-tasked by assisting Kristy while attending to a client on the phone. The room was very comfortable, clean, and equipped with top-of-the line fixtures, outlets, and charging/connecting jacks. It was very convenient to charge our gadgets and use our devices. Critical to me is an outlet very close to the bed because I sleep with a CPAP machine. No problem in this hotel. There is a coffee maker, micro, and fridge. The bathroom is fixed like a store window where towels and sundries are aligned perfectly. The breakfast room is neatly arranged and very generous. There are omelettes, sausage, hard-boiled eggs, a selection of bread and pastries. Healthy choices included yogurt, egg white omelettes, milk, oatmeal. The list goes on. This is a hotel that takes pride in their business. This is mirrored through the warm welcome, personal touches, and clean environment.
I don't often stay at HI Express - but this location was better than I expected. First I was greeted by Kristy at the front desk - who was very nice and helpful. Next - my room was decently sized, clean and comfortable. Looked fresh and bathroom was extremely nice. Nice TV with plethora of channels. If I have a complaint - it rained while I was there and I was awoken at 5am by the bellowing sound of water going down and out of the gutter drain outside my room.
Family had a day in San Jose and booked into this hotel in Santa Clara. Location: not exactly in San Jose but not very far away. Easy drive and easily accessible. Near to some shops and Target. So, pretty convenient. Hotel: A bit old but definitely good with the right facilities including a small pool. It was a tad too cold to swim. :) Service: Simply great. People were friendly and helpful. Check in and out was quick. Wifi: good speed Parking: Very convenient Breakfast: Good complimentary breakfast. I had this booking with breakfast and they acknowledged it, unlike my previous stay at Monterrey. Recommended for a stay if you want convenience and comfort stay in Santa Clara or San Jose.
Stayed here for 2 nights on business. Hotel was very nice and clean. Breakfast was decent standard HIE items. Staff was friendly as well. Fairly close to the airport. Parking was good as hotel was not full. Get a room away from El Camino to avoid some traffic noise.
We stayed here for one night. The room we stayed in had two comfortable queen beds, super clean, with a clean bathroom. Our room had hair dryer, iron board, iron, coffee maker (with kcups, sugar, coffee mate, tea), small fridge (no mini bar), flat screen TV. The front desk person was very pleasant and friendly. She brought us fresh cookies when she saw we were drinking coffee. Check-in process was fast. They do offer free breakfast.
This property has nice rooms, comfortable beds and is clean. The staff are very friendly and they've added some nice touches (like Halloween candy and fresh fruit) at the front desk to make it feel welcoming and comfortable. The breakfast attendant was both friendly and efficient. The in room coffee was good (stronger than what was downstairs). Breakfast choices were adequate...LOVED that they had Cholula hot packets. Here's "my" downside, the location of the property is very noisy off of a busy street, I didn't like. Also I thought the daily rate of $345 dollars a night is outrageous for a Holiday Inn and Suite. I realize that pricing is different in different markets but at this price point I expect to see real glasses and mugs in my room as well as actual silverware and real plates in the dining room. I'm not talking china (although that would be nice) but I do not expect or like to see thin plastics and styrofoam. Yuck.
What a lovely hotel. Staff are delightful, room was modern, very roomy, fresh and clean. Unfortunately no pool, but could use the Best Western across the road if needed. Breakfast was excellent, guest laundry (FREE !) with immaculate Bosch machines. Work table rolled away under another, thereby leaving more "dumping" room. Great idea.
You know what you are getting with HI Express. This one is fairly modern, rooms a reasonable size and plenty of parking. Breakfast offerings very good and there are lots of local restaurants nearby. Can be expensive especially if there is a game on at nearby Levi Stadium.
Holiday Inn Express Hotel & Suites Santa Clara places you within 3 miles (5 km) of popular attractions like Avaya Stadium and Intel Museum. This 47-room hotel welcomes guests with conveniences like 2 restaurants, free in-room WiFi, and free self parking. It's in central Santa Clara and also close to California's Great America.
Free buffet breakfast is included with your stay. Enjoy dining at one of 2 onsite restaurants including La Paloma, which specializes in Mexican cuisine.
Holiday Inn Express Hotel & Suites Santa Clara's 47 rooms are air-conditioned and provide microwaves, refrigerators, and coffee makers. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Other standard amenities include free newspapers, free local calls, and hair dryers.
Guests of Holiday Inn Express Hotel & Suites Santa Clara enjoy a fitness center, free WiFi in public areas, and a business center. A stay here includes free parking. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Additional amenities include coffee/tea in a common area, express check-out, and free newspapers.
Reviews from Trip Advisor
83% of guests recommend this hotelTotal of 128 reviews