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Best Western Plus Brookside Inn

3.0 out of 5.0

Recent guest reviews

this is our first time to stay with BW, We were disappointed Hw dirty the rooms was and the hallways ws smell so bad. The only thing that was nice is the breakfast. We would not return.

Worst place to stay. Place is under renovation. Room above us are squeaky. You can hear people walking and banging all night. Room is too small.

My stay was perfect ! Only thing that was disappointing was no DVD player in room as in indicated on the website.

Very clean, cozy...the service is good too. I would recommend my friends for this hotel.........

The hotel was just off the beaten path but it was a very nice place. Staff was very friendly, room wasn't huge but was very nice. Complimentary breakfast the next morning had lots of options, only bad thing I could say was the coffee was not very good, but maybe it was just a bad batch. I would stay here again.

The hotel is bright and clean. And the breakfast is included also.

Free Breakfast and happy hour is great! Room was clean and staff was helpful.

I visited a few customers in the Bay Area and this is the place where I stayed. The fitness room is pretty basic. The room is OK a bit old. The card key didn't work properly since I ran into problems when trying to open the door...

Great location. The breakfast was decent. With the online special offer, this is a great deal.

My experience here was great. They have a great breakfast in the morning and staff is great. Also you are in walking distance to a lot of things.

Good breakfast Nice area Good location Very easy access to freeways. Very quite and relaxing Nice parking. Great America mall one exit away.

It was a great room, but you need to set your cooler a little warmer for when you check in the room. It was cold.

The stairs were tough but I'd definitely do this again. Nice room with a balcony and they arranged for a room change that put my family together sharing two rooms. It was great. There is an excellent Indian restaurant attached to this hotel. The food was very good. Many local Indian families eat there. And the breakfast food was plentiful and newly prepared. I expect that from a Best Western.

I stayed at the same hotel last year. It is a really nice hotel. The room was nice, high toilet, nice shower head, coffee, microwave refrigerator,comfortable bed, large screened TV was great. The hot breakfast is a plus too. I will stay here every year. I just wish you offered sugar free syrup. Thanks so much.

Friendly evening staff. Informed manager I needed a quiet room for the night and he recommended a nice room for me. He mentioned a couple of restaurants in the area along with the restaurant at the motel. If I could request...a better cable television package. But that's how I like to relax in the evening in an unfamiliar town. Room was clean and morning staff allowed a late check out without charge.

Stayed here as there was a big tech conference going on so available hotel room options were very limited. The hotel is a bit outdated and has a 1970s feel to it. That said, the room was clean & decent sized, the bed was comfortable and the HVAC system worked well to keep the room at a comfortable temp. The WiFi also worked well and had good speeds. The front desk was very friendly and helpful.

The hotel was perfect for a quick get away. The staff was friendly & effecient. The room was clean and comfortable. I would definately stay again.

Pros: Comfortable bed, spacious & clean room, LCD TV, fast enough wireless internet, good location if you have a car, nice staffCons: Walls were a little thin, small parking lotOverall: I got an excellent rate through [...], and my stay was well worth what I paid.

OLDER KEPT-UP HOTEL. ROOMS AVERAGE SIZE WITH 42" FLATSCREEN TVs. FREE WIRED INTERNET IN ROOMS, WIRELESS IN PUBLIC AREAS. HOTEL COMPUTER AVAILABLE TO PRINT BOARDING PASSES. ROOM WAS CLEAN WITH MICROWAVE AND REFRIGERATOR. HEATING/AC IS AN OLD STYLE WALL UNIT AND GETS NOISY WHEN RUNNING. BATHROOM FIXTURES/FLOOR IS CLEAN - HOWEVER, TOWELS WERE THE THIN TYPE AND WELL WORN. ADEQUATE PARKING LOT IN A NOT SO BAD SECTION OF TOWN. THIS IS A 2.5 STAR HOTEL...WITH A NICE FLATSCREEN...YOU GET WHAT YOU PAY FOR! ADEQUATE IF YOU ARE TRAVELING ON A BUDGET LIKE ME......NOTHING YOU WANT TO HONEYMOON IN....WELL, MAYBE SOME PEOPLE WOULD....:)

The restaurant was lacking and did not have a full bar as advertised

400 Valley Way Milpitas CA

Located within 2 miles (3 km) of Great Mall of the Bay Area, Best Western Plus Brookside Inn is within 3 miles (5 km) of Silicon Valley University. This 3-star hotel has 79 guestrooms and offers an outdoor pool, free in-room WiFi, and free self parking. BAPS Shri Swaminarayan Mandir is also close to this Milpitas hotel.


Dining

Start your day off right with a free hot/cold buffet breakfast offered each morning. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. For a nice break, mingle with other guests at the free manager's reception.


Rooms

All 79 air-conditioned rooms feature balconies, microwaves, and refrigerators. Guests can expect free WiFi and wired Internet, along with TVs. Bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free newspapers, and free local calls.


At Best Western Plus Brookside Inn, guests enjoy an outdoor pool, a fitness center, and a sauna. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to help with dry cleaning or laundry, and answer any questions about the area. Additional amenities include free WiFi in public areas, a meeting room, and a 24-hour business center.

Property features

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Queen 2 | Sleeps 4

Standard Room, 1 King Bed, Accessible, Non Smoking

King 1 | Sleeps 2

Standard Room, 1 King Bed, Accessible, Bathtub

King 1 | Sleeps 2

Guest reviews for Best Western Plus Brookside Inn

Everyone (2) Couples (3) Business (9) Family (5) Friends (2) Other (1)
3

nice breakfast only

Everyone

this is our first time to stay with BW, We were disappointed Hw dirty the rooms was and the hallways ws smell so bad. The only thing that was nice is the breakfast. We would not return.

By , from long beach on Jan 8, 2017

2
Everyone

Worst place to stay. Place is under renovation. Room above us are squeaky. You can hear people walking and banging all night. Room is too small.

By on Dec 23, 2016

5

great halloween getaway

GetawayWithFriends

My stay was perfect ! Only thing that was disappointing was no DVD player in room as in indicated on the website.

By on Nov 3, 2015

5

good experience

Couples

Very clean, cozy...the service is good too. I would recommend my friends for this hotel.........

By on Sep 11, 2015

4

overnight business trip

BusinessTravelers

The hotel was just off the beaten path but it was a very nice place. Staff was very friendly, room wasn't huge but was very nice. Complimentary breakfast the next morning had lots of options, only bad thing I could say was the coffee was not very good, but maybe it was just a bad batch. I would stay here again.

By on Aug 4, 2015

4

nice trip

GetawayWithFriends

The hotel is bright and clean. And the breakfast is included also.

By on Aug 2, 2015

4

nice for business stay

BusinessTravelers

Free Breakfast and happy hour is great! Room was clean and staff was helpful.

By on Feb 17, 2015

3

business trip

BusinessTravelers

I visited a few customers in the Bay Area and this is the place where I stayed. The fitness room is pretty basic. The room is OK a bit old. The card key didn't work properly since I ran into problems when trying to open the door...

By on Jan 16, 2015

4

i'll stay here next time

BusinessTravelers

Great location. The breakfast was decent. With the online special offer, this is a great deal.

By on Nov 23, 2014

4

romantic getaway

Couples

My experience here was great. They have a great breakfast in the morning and staff is great. Also you are in walking distance to a lot of things.

By on Nov 3, 2014