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Arena Hotel

3.0 out of 5.0

Recent guest reviews

Room was nice. Theres a bus service that was loud and so were the other guests. Woke me up numerous times. I did like the in room fridge and microwave. Very convenient.

Rooms are partially remodeled and fairly large sized. Walls are thin so I heard people above me moving around like elephants. Quick check in and decent complimentary breakfast.

They have big tubs, but they look dirty. The shower curtain rod broke in half when I tried to open the shower curtain. Beds not comfortable at all.

The jacuzzi is a good idea. Close to downtown. I like it.

I was a little taken back by the exterior of the building and the condition of the hallways and the room Just older and well used hotel

When we arrived the front Portico was temporarily supported and police taped off . Nothing done to it during our stay. There was no hot water to our room and when I told the front desk we were pretty much ignored with no feed back provided.

Very close to the Sap Center and places to eat and drink.

Do not recommend this hotel, inside remodel going on, hallways are dirty, paint vapors, room ok but all else made room not worth it. Also construction going on next door.

The location of this hotel is great. It's just a few minutes to the Cal Train and there is a Whole Foods just down the street.

Price of the rooms are a bit high for what you get. Although the furniture, fixtures, etc. have been updated, you can tell the hotel is very old. This hotel is good for a night or two stay, but I wouldn't recommend it for longer. Had read some reviews prior to traveling, so didn't have too high of expectations. The complimentary breakfast was good; better than in some other hotels I've stayed.

we were expecting a nice 3 star hotel for the price- it was not. it was a 1 star.

The check-in process was easy. The room was OK. Good size, had a 2 person Jacuzzi in the bathroom, but definitely older and needing some "sprucing up". Hallways were dingy, no baseboards, no covers on outlets, carpet was horrible, I checked in after 5 and the maintenance crew was still cleaning, sound isolation is not very good so for another hour or so all I heard was vacuums running. Lobby was probably remodeled in the 80s or 90s, mirrors like a casino, white oak everywhere. The price was OK, but I have stayed in better. Bad, but not really good either.

Took 10 min Uber to hotel (no available shuttle provided by hotel), and Uber was approx $7 for 2. Hotel is currently in remodeling stages in common areas but didn't interrupt our stay. Room was very clean & picture provided by website is accurate. Staff provided excellent service. Free standard breakfast was provided with a lot of options. For the price and walking distance of approx 1/4 mile to the SAP and Whole Foods Market was nice. Felt safe at & near the hotel. If you are simply staying 1-2 nights for an event at the SAP, I would highly recommend the hotel for the price & location.

Quiet room good location Whole Foods nearby

Hotel is clean and ok, it's located a block away from SAP center.

I stayed for business, attending a convention nearby. The hotel needs a refresh, especially the bathtub/shower. It was okay. TV was small. No channel guide, movie rentals, etc. The wifi was hit or miss, mostly miss, which affected getting any work done in my room. Postives - Great staff, great breakfast. Convenient location. It was a quick Uber ride over to the convention center.

Awesome hotel, jacuzzi tubs and convenient location

Over all it was great stayed for a concerts at the SAP center perfect walking distance. The room was very spacious and comfortable. Jacuzzi tub extra bonus. The lobby and hall ways are clean and inviting. The breakfast was good not your typical waffle and muffin situation. Offered many options from biscuits and gravy, French toast, pancakes, eggs the works! Dining room again spacious and clean. I would stay here again.

This is a great place to stay for events at the SAP Center. Short walking distance. Good breakfast and nice, clean rooms.

Very clean and spacious room and bathroom with jacousi, wide variety of complimentary toiletries, convenient parking. Only con is that they don't have a fitness room.

817 The Alameda San Jose CA

Hotel highlights

  • Walking distance to SAP Center at San Jose
  • Free breakfast
  • Free WiFi in rooms and public areas
  • Free parking

SAP Center at San Jose is a short stroll from Arena Hotel, and other popular attractions like Children's Discovery Museum are within a mile (2 km). This 3-star hotel has 89 guestrooms and offers conveniences like free breakfast, free in-room WiFi, and free self parking. Santa Clara University and Winchester Mystery House are also near this San Jose hotel.


Dining

Free breakfast is included with your stay.


Rooms

All of Arena Hotel's 89 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect to find cable TV and stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer jetted tubs, hair dryers, and free toiletries. Ceiling fans and ironing boards are also standard.


Property features

Arena Hotel features free WiFi in public areas, a computer station, and free newspapers. If you drive, put free parking to good use. The front desk is staffed 24 hours a day to help with luggage storage and securing valuables. This hotel also has laundry facilities.

Room options

Deluxe Room, 2 Queen Beds

Queen 2 | Sleeps 4

Suite, 1 King Bed

King 1 | Sleeps 4

Guest reviews for Arena Hotel

Everyone (34) Couples (75) Business (45) Family (67) Other (24) Friends (24)
4

close to sap center

Everyone

Room was nice. Theres a bus service that was loud and so were the other guests. Woke me up numerous times. I did like the in room fridge and microwave. Very convenient.

By , from Sacramento on Jul 18, 2017

4

affordable hotel in expensive area

Everyone

Rooms are partially remodeled and fairly large sized. Walls are thin so I heard people above me moving around like elephants. Quick check in and decent complimentary breakfast.

By , from Seattle on Jun 23, 2017

2

good location - horribly outdated.

Everyone

They have big tubs, but they look dirty. The shower curtain rod broke in half when I tried to open the shower curtain. Beds not comfortable at all.

By , from Seattle on Jun 5, 2017

4

nice hotel but can be cleaner

Everyone

The jacuzzi is a good idea. Close to downtown. I like it.

By on May 31, 2017

3

old not great neighborhood

Everyone

I was a little taken back by the exterior of the building and the condition of the hallways and the room Just older and well used hotel

By on May 17, 2017

3

no hot water. no response from hotel personel.

Everyone

When we arrived the front Portico was temporarily supported and police taped off . Nothing done to it during our stay. There was no hot water to our room and when I told the front desk we were pretty much ignored with no feed back provided.

By , from Oregon on May 4, 2017

4

we would stay here again or an event at the sap

Everyone

Very close to the Sap Center and places to eat and drink.

By on Mar 14, 2017

1

remodel going on

Everyone

Do not recommend this hotel, inside remodel going on, hallways are dirty, paint vapors, room ok but all else made room not worth it. Also construction going on next door.

By on Feb 23, 2017

3

great location, good hotel

Everyone

The location of this hotel is great. It's just a few minutes to the Cal Train and there is a Whole Foods just down the street.

By on Feb 18, 2017

3
Everyone

Price of the rooms are a bit high for what you get. Although the furniture, fixtures, etc. have been updated, you can tell the hotel is very old. This hotel is good for a night or two stay, but I wouldn't recommend it for longer. Had read some reviews prior to traveling, so didn't have too high of expectations. The complimentary breakfast was good; better than in some other hotels I've stayed.

By on Feb 4, 2017