VIP Access

Wyndham San Jose Herradura Hotel & Convention Center

Star Rating
4 out of 5
Photo gallery


3.9 / 5Good
2,052 reviews


  • Pool
  • Free WiFi
  • Free Parking
  • Free Airport Shuttle


What's nearby

  • Popular Location
    Plaza Real Cariari
    15 min walk
  • Popular Location
    Global Park Free Zone and Business Park
    12 min drive
  • Popular Location
    Ultrapark Free Zone & Business Center
    12 min drive
  • Airport
    San Jose (SJO-Juan Santamaria Intl.)
    15 min drive

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Your dates need to occur after 2019-12-10. Try updating your dates to see prices for your trip.

    About this area

    Ciudad Cariari

    Connected to the convention center and in the business district, Wyndham San Jose Herradura Hotel & Convention Center is in an area with good airport proximity. Museum of Costa Rican Art and National Theater are cultural highlights, and travelers looking to shop may want to visit Plaza Real Cariari and Multiplaza Mall Escazu. Traveling with kids? Don't miss Ojo de Agua Spa Park, or check out an event or a game at Costa Rica National Stadium (Estadio Nacional de Costa Rica). Our guests appreciate the hotel's location for the sightseeing.

    What's nearby

    • Popular Location
      Plaza Real Cariari - 15 min walk
    • Popular Location
      Metro Free Zone & Business Park - 3 min drive
    • Popular Location
      Global Park Free Zone and Business Park - 12 min drive
    • Popular Location
      Ultrapark Free Zone & Business Center - 12 min drive
    • Popular Location
      Ojo de Agua Spa Park - 13 min drive

    Getting around

    • Heredia Station - 9 min drive
    • San Jose (SJO-Juan Santamaria Intl.) - 15 min drive


    • Tropicala – Alfresco dining restaurant offering Latin American cuisine. Serves breakfast daily. Kids' menu available.
    • Sakura – Theme restaurant with a bar offering Japanese cuisine. Serves lunch and dinner daily.
    • Quattro – Fine-dining restaurant with a bar offering fusion cuisine. Serves lunch and dinner daily.
    • Hard Rock Cafe – Theme restaurant with a bar offering American cuisine. Serves brunch, lunch, and dinner daily. Kids' menu available.
    • Piratas – Restaurant with a bar offering American cuisine. Serves dinner daily.

    About this property

    Wyndham San Jose Herradura Hotel & Convention Center

    This smoke-free hotel features 4 restaurants, 3 outdoor pools, and a full-service spa. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a casino, 3 bars/lounges, and a health club are onsite. All 229 rooms boast deep soaking tubs and offer free WiFi and Select Comfort beds. Free wired Internet and 24-hour room service are standard, as are plasma TVs with cable channels.

    Property amenities


    • Available in all rooms: Free WiFi and wired Internet
    • Available in some public areas: Free WiFi and wired Internet

    Parking and transportation

    • Free self parking
    • Free roundtrip airport shuttle from 6:00 AM - 9:00 PM
    • Airport shuttle on request
    • Limo/town car service

    Food and drink

    • Buffet breakfast available for a fee daily 6 AM–10:30 AM: CRC 12540 for adults and CRC 12540 for children
    • 4 restaurants and 2 coffee shops
    • 3 bars/lounges, 1 swim-up bar and 1 poolside bar
    • 24-hour room service

    Things to do

    • 3 outdoor pools
    • 5 spa tubs
    • Children's pool
    • Fitness center
    • Full-service spa
    • Sauna

    Family friendly

    • 3 outdoor pools
    • Babysitting/childcare (surcharge)
    • Children's pool
    • Dry cleaning service
    • Free cribs/infant beds
    • Free rollaway/extra beds
    • Grocery/convenience store
    • Laundry facilities
    • Microwave (on request)
    • Refrigerator (on request)


    • ATM/banking services
    • Ballroom
    • Banquet hall
    • Elevator
    • Free newspapers in lobby
    • Gift shop/newsstand
    • Grocery/convenience store
    • Reception hall
    • Vending machine
    • Water dispenser

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry cleaning service
    • Hair salon
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Porter/bellhop
    • Tour/ticket assistance
    • Wedding services

    Languages spoken

    • English
    • Spanish

    Business services

    • 15 meeting rooms
    • Business center
    • Computer station
    • Conference center (25597 square feet of space)


    • Free pool cabanas
    • Garden
    • Terrace


    • 3 treatment rooms
    • Aromatherapy
    • Body treatments
    • Body wraps
    • Couples treatment room(s)
    • Facials
    • Manicures and pedicures
    • Massage - hot stone
    • Massage/treatment rooms
    • Sauna
    • Spa open daily
    • Spa tub


    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking


    • Casino
    • Smoke-free property
    • TV in lobby

    Room amenities


    • Air conditioning
    • Blackout drapes/curtains
    • Free cribs/infant beds
    • Free rollaway beds
    • Premium bedding
    • Select Comfort bed


    • Deep soaking bathtub
    • Free toiletries
    • Hair dryer
    • Shower/tub combination


    • 32-inch plasma TV
    • Cable channels
    • Premium channels

    Food and drink

    • Coffee/tea maker
    • Free bottled water
    • Microwave (on request)
    • Refrigerator (on request)


    • Desk
    • Free international calls
    • Free local calls
    • Free newspapers
    • Iron/ironing board
    • Laptop-friendly workspace
    • Safe

    Nearby things to do


    Where to eat

    5 - Excellent
    4 - Good
    3 - Okay
    2 - Mediocre
    1 - Poor
    Service and Staff
    Property condition

    4/5 Good

    • Liked: Staff & service

    Bathroom faucet a joke. Motion activated and only stay on 5 seconds. Couldn’t regulate hot or cold, no choice. If you want to sleep in forget it. Sounds reverberate in the hall’s unbelievably loud. Room doors slam!

    Stayed 2 nights in Dec 2019


    • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Do not stay here, listing completely incorrect.

    DO NOT STAY HERE IF YOU ARE LOOKING FOR ANYTHING MORE THAN A BED. We got here early to use all the amenities they list, and were very disappointed, to the point that after contacting Hotels.com and Hotels.com calling the hotel, they said they had to follow up to make sure the hotel changes their listing. Their listing's first photo shows a nice pool bar which has been closed for almost a year. It shows that they offer silver benefits, which they do not honor, including 10% off all food and beverage, "VIP Check-In", and a free beverage for each person, up to two people. The photo of the bathroom for the king room is not correct, it showed a big two sink bathroom, and was supposed to have as listed a "deep soaking bathtub". We had a very small shower/tub combo that was old and so yellow that we wore flip-flops. We had to ask several times just to get towels in our room because when we checked in there were none. We had to get let in to our room by the bell-hop because our keys didn't work. The jacuzzi was ice cold. They listed a "Sleep Number by Sleep Comfort Mattress", and ended up being a very old Serta mattress. It claims to be a 4 star hotel, and maybe was one a long time ago, but I would put it on the level of a Red Roof Inn. All our hotels in Costa Rica met expectations. Do yourself a favor and stay at the Country Inn and Suites down the street from here, we stayed there our first night in CR and it was much nicer for a little less money.

    Stayed 1 night in Dec 2019


    • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Ants in the room. In disrepair: carpet old, needs paint, broken floor tiles, tub old. Pools nice but water temp too cool.

    Stayed 2 nights in Dec 2019


    • Disliked: Amenities, property conditions & facilities

    The Wyndham continues to age and is also cutting costs by reducing benefits to guests. I have stayed for years at the Wyndham in San Jose. Part of the attractiin was their great breakfast buffet. I did not notice that when booking my room, all the options on Expedia were "without" breakfast included. Even as an Expedia Elite VIP breakfast was not an option. They wanted $25, it's not aThe room upgrade was the same room they've given me without an upgrade so not impressed. There was standing water on the hallway carpet that I slooshed through, my toilet seat would not stay up and the airport shuttle would not drop me near the rent a car office as we passed right by. Hospitality is all about customer service, Plaza Herradura needs to revisit that value. When I asked about the airport shuttle they helped the attractive female guest but not me. The front desk does a poor job of directing you to your room and the layout is much like a maze. One of two elevators was out of service and the pergo floor in the other looked like a novice installed it. In defense of the hotel, the beds are very comfortable, the rooms are quiet though a bit bright even with all curtains drawn.the carpet in the rooms is new, the TV works though with limited channels, the bathroom still has the dated tub/shower featuring a tub that no one would ever want to take a bath in. It's time to remodel. I run tours of Costa Rica and won't be recommending Wyndham any more, sorr

    Stayed 1 night in Dec 2019


    • Liked: Staff & service, amenities
    • Disliked: Cleanliness, property conditions & facilities

    There is a casino and a nightclub within. Lots of noise.

    Stayed 1 night in Nov 2019

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