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Reviews

4.3 / 5Very Good
2,117 reviews

Amenities

  • Pool
  • Pet Friendly
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    San Jose Museum of Art
    2 min walk
  • Popular Location
    The Tech Interactive
    2 min walk
  • Popular Location
    San Jose Convention Center
    4 min walk
  • Airport
    San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    9 min drive

Book online or call:

1-844-663-2276

Your dates need to occur after 2020-02-20. Try updating your dates to see prices for your trip.

    About this area

    San Jose

    Located in San Jose, The Fairmont San Jose is in the city center and near the airport. The Tech Interactive and San Jose Center for the Performing Arts are cultural highlights, and travelers looking to shop may want to visit Santana Row Shopping Center and Great Mall of the Bay Area. Check out an event or a game at SAP Center at San Jose, and consider making time for California's Great America, a top attraction not to be missed. Our guests appreciate the hotel's central location.

    Popular Location

    What's nearby

    • San Jose Museum of Art - 2 min walk
    • The Tech Interactive - 2 min walk
    • San Jose Convention Center - 4 min walk
    • San Jose Center for the Performing Arts - 6 min walk
    • San Jose State University - 9 min walk

    Getting around

    • San Antonio Station - 3 min walk
    • San Jose Diridon Station - 16 min walk
    • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 9 min drive

    Restaurants

    • The Grill on the Alley – Serves lunch and dinner daily.
    • McCormick and Schmicks – Seafood restaurant offering seafood. Serves lunch and dinner daily.
    • Fountain Restaurant – Restaurant offering American cuisine. Serves breakfast and lunch daily.

    About this property

    The Fairmont San Jose

    This smoke-free hotel features 3 restaurants, an outdoor pool, and 3 bars/lounges. Additionally, a health club, a coffee shop/café, and a sauna are onsite. All 808 rooms offer WiFi, 24-hour room service, and flat-screen TVs with cable channels. Other amenities available to guests include minibars, premium bedding, and separate bathtubs and showers.

    Property amenities

    Internet

    Available in all rooms: WiFi (USD 13.95 per night)
    Available in some public areas: WiFi (USD 13.95 per night)

    Parking and transportation

    Valet parking: USD 26 per day
    Electric car charging station
    Limo/town car service

    Food and drink

    Full breakfast available for a fee daily: USD 10-30 per person
    3 restaurants and 1 coffee shop/café
    3 bars/lounges
    24-hour room service

    Things to do

    Health club
    Outdoor pool
    Sauna
    Shopping
    Spa services

    Family friendly

    Dry cleaning service
    Laundry facilities
    Outdoor pool
    Rollaway/extra beds (surcharge)

    Conveniences

    ATM/banking services
    Ballroom
    Banquet hall
    Elevator
    Free newspapers in lobby
    Front-desk safe
    Gift shop/newsstand

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Hair salon
    Laundry facilities
    Luggage storage
    Multilingual staff
    Porter/bellhop

    Languages spoken

    English

    Business services

    24-hour business center
    22 meeting rooms

    Outdoors

    Rooftop terrace

    Spa

    Massages

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Roll-in shower
    Wheelchair-accessible path of travel

    More

    Smoke-free property

    Room amenities

    Bedroom

    Air conditioning (climate-controlled)
    Premium bedding
    Rollaway/extra beds (surcharge)

    Bathroom

    Bathrobes
    Designer toiletries
    Separate bathtub and shower

    Entertainment

    32-inch flat-screen TV
    Cable channels
    Pay movies

    Food and drink

    Coffee/tea maker
    Minibar

    More

    Connecting rooms available
    Desk
    Free local calls
    Free newspapers
    Iron/ironing board
    Laptop-compatible safe
    Phone
    Recycling
    4.3

    Very Good

    5 - Excellent
    1,183
    4 - Good
    583
    3 - Okay
    189
    2 - Mediocre
    101
    1 - Poor
    61
    4.5
    Cleanliness
    4.4
    Service and Staff
    4.1
    Amenities
    4.3
    Property condition

    3/5

    • Liked: Cleanliness, amenities
    • Disliked: Property conditions & facilities

    Stayed 1 night in Feb 2020

    3/5

    • Liked: Cleanliness, staff & service
    • Disliked: Property conditions & facilities

    We are repeat visitors and usually pretty happy with our stay. This time we were definitely disappointed. The staff was friendly and accommodating. The room and site left a lot to be desired. Despite being a repeat customer we were given a room with a view of a wall that left the room dark and dreary. It was also uncomfortably warm in the room at night as the thermostat even at the lowest setting. The whole lower level was under construction. We had to enter from a side door that was quite a distance from the actual entrance where we were dropped off. Thank goodness it wasn’t raining. There was no mention of the construction when I booked the room. We will be staying somewhere else on our next visit .

    Stayed 2 nights in Feb 2020

    2/5

    • Liked: Cleanliness, property conditions & facilities
    • Disliked: Staff & service, room comfort

    Fairmont overrated

    Well when I stayed here recently, this hotel had construction the whole entire time and forced people to walk to the side of the hotel to walk inside to the front desk. I also was told that they wanted to save and be efficient from cleaning services so you had to request it, which is what you pay for. At the end of my stay, I left two things in my room, and I had to cal about 10 times to each someone and fill out a report to get my things. They sent a lost and found report through email, usually a hotel sends it as a courteous, but I was charged 30 dollars to send my items back to me, and I was thinking it would be 1-2 business days, come to find out my items are taking a whole week to come back to me.

    Stayed 3 nights in Feb 2020

    2/5

    • Liked: Staff & service
    • Disliked: Cleanliness

    Stayed 1 night in Feb 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, room comfort

    Stayed 2 nights in Feb 2020

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