- Liked: Cleanliness, staff & service, amenities
Staff very friendly. Been here 4 other times for business functions. This time under construction and large bar/sitting area was closed
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Located in San Jose, The Fairmont San Jose is in the city center and near the airport. The Tech Interactive and San Jose Center for the Performing Arts are cultural highlights, and travelers looking to shop may want to visit Santana Row Shopping Center and Great Mall of the Bay Area. Check out an event or a game at SAP Center at San Jose, and consider making time for California's Great America, a top attraction not to be missed.
There was construction going on inside the main tower so that was upsetting. When we left the car with valet we couldn't just walk right into the hotel we had to walk down and around the building then zig zag to the other side to check in. Our room wasn't ready when we got there so we were offered a different room farther away in the south tower. Our room was clean, the bathroom sink had some powdery substance on the back of it. The bed was comfortably. Overall it waa ok. Just expected more out of an higher end hotel.