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Reviews

4.3 / 5Very Good
2,118 reviews

Amenities

  • Pool
  • Pet Friendly
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    San Jose Museum of Art
    2 min walk
  • Popular Location
    The Tech Interactive
    2 min walk
  • Popular Location
    San Jose Convention Center
    4 min walk
  • Airport
    San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    6 min drive

Book online or call:

1-844-663-2276

Your dates need to occur after 2020-01-22. Try updating your dates to see prices for your trip.

    About this area

    San Jose

    Located in San Jose, The Fairmont San Jose is in the city center and near the airport. The Tech Interactive and San Jose Center for the Performing Arts are cultural highlights, and travelers looking to shop may want to visit Santana Row Shopping Center and Great Mall of the Bay Area. Check out an event or a game at SAP Center at San Jose, and consider making time for California's Great America, a top attraction not to be missed.

    4.9/5 guest location rating

    Guests like it for

    • Walkable (1096 reviews)
    • Good eats (821 reviews)
    • Safe (816 reviews)
    Popular Location

    What's nearby

    • San Jose Museum of Art - 2 min walk
    • The Tech Interactive - 2 min walk
    • San Jose Convention Center - 4 min walk
    • San Jose Center for the Performing Arts - 6 min walk
    • San Jose State University - 9 min walk

    Getting around

    • San Antonio Station - 3 min walk
    • San Jose Diridon Station - 16 min walk
    • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 9 min drive

    Restaurants

    • The Grill on the Alley – Serves lunch and dinner daily.
    • McCormick and Schmicks – Seafood restaurant offering seafood. Serves lunch and dinner daily.
    • Fountain Restaurant – Restaurant offering American cuisine. Serves breakfast and lunch daily.
    • Lobby Lounge – Lobby lounge.

    About this property

    The Fairmont San Jose

    This smoke-free hotel features 3 restaurants, an outdoor pool, and 3 bars/lounges. Additionally, a health club, a coffee shop/café, and a sauna are onsite. All 808 rooms offer WiFi, 24-hour room service, and flat-screen TVs with cable channels. Other amenities available to guests include minibars, premium bedding, and separate bathtubs and showers.

    Property amenities

    Internet

    Available in all rooms: WiFi (USD 13.95 per night)
    Available in some public areas: WiFi (USD 13.95 per night)

    Parking and transportation

    Valet parking: USD 26 per day
    Electric car charging station
    Limo/town car service

    Food and drink

    Full breakfast available for a fee daily: USD 10-30 per person
    3 restaurants and 1 coffee shop/café
    3 bars/lounges
    24-hour room service

    Things to do

    Health club
    Outdoor pool
    Sauna
    Shopping
    Spa services

    Family friendly

    Dry cleaning service
    Laundry facilities
    Outdoor pool
    Rollaway/extra beds (surcharge)

    Conveniences

    ATM/banking services
    Ballroom
    Banquet hall
    Elevator
    Free newspapers in lobby
    Front-desk safe
    Gift shop/newsstand

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Hair salon
    Laundry facilities
    Luggage storage
    Multilingual staff
    Porter/bellhop

    Languages spoken

    English

    Business services

    24-hour business center
    22 meeting rooms

    Outdoors

    Rooftop terrace

    Spa

    Massages

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Roll-in shower
    Wheelchair-accessible path of travel

    More

    Smoke-free property

    Room amenities

    Bedroom

    Air conditioning
    Premium bedding
    Rollaway/extra beds (surcharge)

    Bathroom

    Bathrobes
    Designer toiletries
    Separate bathtub and shower

    Entertainment

    32-inch flat-screen TV
    Cable channels
    Pay movies

    Food and drink

    Coffee/tea maker
    Minibar

    More

    Connecting rooms available
    Desk
    Free local calls
    Free newspapers
    Iron/ironing board
    Laptop-compatible safe
    Phone
    Recycling
    4.3

    Very Good

    5 - Excellent
    1,187
    4 - Good
    589
    3 - Okay
    183
    2 - Mediocre
    100
    1 - Poor
    59
    4.5
    Cleanliness
    4.4
    Service and Staff
    4.1
    Amenities
    4.3
    Property condition

    4/5 Good

    • Liked: Cleanliness, property conditions & facilities, room comfort

    There was construction going on inside the main tower so that was upsetting. When we left the car with valet we couldn't just walk right into the hotel we had to walk down and around the building then zig zag to the other side to check in. Our room wasn't ready when we got there so we were offered a different room farther away in the south tower. Our room was clean, the bathroom sink had some powdery substance on the back of it. The bed was comfortably. Overall it waa ok. Just expected more out of an higher end hotel.

    Stayed 2 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Jan 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 2 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Great place to stay

    Great hotel. Very friendly staff. Good area with lots of restaurants within walking distance.

    Stayed 2 nights in Jan 2020

    2/5

    • Disliked: Property conditions & facilities

    Stinky room

    Someone was smoking marijuana on our floor and the entire floor stunk of weed. I called the front desk. They sprayed air freshener. Whoever was smoking, continued to smoke throughout the night. My room smelled like marijuana, almost as though it was coming through the air vents. When I told the concierge the following day, I was offered a complimentary breakfast or coffee.

    Stayed 2 nights in Jan 2020

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