Cocoon Hotel3.5 out of 5.0
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Recent guest reviews
The staff are super friendly and helpful (bar, restaurant, housekeeping, manager). It's super close to three bus stations. Walking distance to everything in downtown. Clean, although showing a little wear and tear from age. Great food and bar. Super cold AC. Very hot shower. All around great!
had a good stay except for traffic noise.Did not sleep well.
Staff was very friendly and helpful, room was clean and orderly, restaurant was nice as well. The only negative comment I have is the amount of sound coming from the street, so be sure to get a room facing away from the busy and loud road. Overall, pretty satisfied with the hotel.
We stayed one night between a flight and a bus. Not the best part of San Jose, but served our needs well.
Pros: - Excellent communication prior to our arrival. - Airport pick-up/drop-off was on-time - Staff is very friendly and helpful - 15 min drive to the airport Cons: - VERY NOISY: loud party right next to the room until 12am, then constant dog barking - Neighborhood does not feel safe
Very nice and friendly staff. Location was just perfect, minutes from juan carlos bus terminal. Exactly what we needed for our travel to Puerto viejo. We would consider staying over nite again in the Cocoon hotel.
I was only here for about a day but it is a pretty good place to stay. It's fairly new and close to the caribbean bus station. Comfortable, natural decor and not so big you have to walk for forever to get to your room. I didn't deal too much with the staff besides asking them to call a taxi, but they were friendly. The area isn't the best at night time, but during the day its fine. I would stay here again.
My experience was generally positive. However, no hotel restaurant and a bit of false advertiment when this hotel web site stated that one of the amenities was hotel shuttle. Not true, and my taxi was more than a room for the night.
- Walking distance to Jade Museum and Gold Museum
- Free cooked-to-order breakfast
- Free WiFi in rooms and public areas
- Onsite dining
Cocoon Hotel places you within a 10-minute stroll of popular attractions such as Jade Museum and Gold Museum. This 42-room, 3.5-star hotel welcomes guests with conveniences like free breakfast, a restaurant, and free in-room WiFi. National Theater and National Center of Art and Culture are also a short walk from this San Jose hotel.
Free cooked-to-order breakfast is included with your stay. You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Order from room service to satisfy your hunger without leaving your room.
All 42 soundproofed rooms feature free local calls, ceiling fans, and safes. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Other standard amenities include desks and free toiletries.
Renovated in 2012, Cocoon Hotel offers free WiFi in public areas, a meeting room, and a computer station. For transportation, you can make use of an airport shuttle (available 24 hours) for CRC 17,000.00 per vehicle one-way, as well as an area shuttle for a fee. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free newspapers, laundry facilities, and a TV in a common area.