Cocoon Hotel3.5 out of 5.0
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Recent guest reviews
had a good stay except for traffic noise.Did not sleep well.
Staff was very friendly and helpful, room was clean and orderly, restaurant was nice as well. The only negative comment I have is the amount of sound coming from the street, so be sure to get a room facing away from the busy and loud road. Overall, pretty satisfied with the hotel.
We stayed one night between a flight and a bus. Not the best part of San Jose, but served our needs well.
Pros: - Excellent communication prior to our arrival. - Airport pick-up/drop-off was on-time - Staff is very friendly and helpful - 15 min drive to the airport Cons: - VERY NOISY: loud party right next to the room until 12am, then constant dog barking - Neighborhood does not feel safe
Very nice and friendly staff. Location was just perfect, minutes from juan carlos bus terminal. Exactly what we needed for our travel to Puerto viejo. We would consider staying over nite again in the Cocoon hotel.
I was only here for about a day but it is a pretty good place to stay. It's fairly new and close to the caribbean bus station. Comfortable, natural decor and not so big you have to walk for forever to get to your room. I didn't deal too much with the staff besides asking them to call a taxi, but they were friendly. The area isn't the best at night time, but during the day its fine. I would stay here again.
My experience was generally positive. However, no hotel restaurant and a bit of false advertiment when this hotel web site stated that one of the amenities was hotel shuttle. Not true, and my taxi was more than a room for the night.
Cocoon Hotel places you within a 10-minute stroll of popular attractions such as Jade Museum and Gold Museum. This 3.5-star hotel has 42 guestrooms and offers conveniences like free breakfast, free in-room WiFi, and free self parking. National Theater and National Center of Art and Culture are also a short walk from this San Jose hotel.
Start your day off right with a free cooked-to-order breakfast. You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Order from room service to satisfy your hunger without leaving your room.
All 42 soundproofed rooms feature free local calls, safes, and desks. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Free toiletries are also standard.
Renovated in 2012, Cocoon Hotel offers free WiFi in public areas, a meeting room, and a computer station. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for CRC 17,000.00 per vehicle one-way. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free newspapers, laundry facilities, and a TV in a common area.