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Recent guest reviews

Love this hotel we will definitely stay here whenever we visit SF

Excellent property and staff! Very well designed and laid out rooms.

There was no hand soap at the hotel - as a guest, I was informed to use body wash. The front desk subsequently stated that someone would run out to Target to pick up soap; however, that never happened. The room set up was inconvenient - there was no bathroom fan for the toilet and the door frame to the toilet and shower rooms would hit your thumb as you opened them if you were not careful. The TV guide would jump from one time frame to another as you scrolled down programs (ex 10am to 1pm) rather than staying on the current time. This resulted in clicking on programs that were not available because they were on the wrong time. Finally there were 3 elevators in the lobby; however one was a service elevator which required access from a hotel employee. There were multiple incidents when I would press the “up” button to go to my room and the service elevator would arrive. I would then be required to go out of my way to find an employee to give me access to that elevator. Overall, I would not recommend staying at this hotel and I will be sharing my experience on other review forums.

I loved the black out curtains. The whole hotel was so clean. The staff in the morning was incredible. They were so friendly and helpful!

4th Street San Francisco CA

Hotel highlights

  • Walking distance to Westfield San Francisco Centre and Moscone Convention Center
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour fitness center

Located in Downtown San Francisco, Virgin Hotels San Francisco is a leisurely stroll from popular sights such as Warfield Theater and San Francisco Museum of Modern Art. This 4-star hotel has 194 rooms and welcomes guests with 2 restaurants, a 24-hour fitness center, and free in-room WiFi.


Dining

Enjoy dining at Commons Club, one of 2 onsite restaurants. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. For your convenience, a full breakfast is served for a fee each morning from 6:30 AM to 1 PM.


Rooms

All 194 rooms feature coffee makers, free local calls, and fans. Guests can expect to find free WiFi and 55-inch Smart TVs with satellite channels and Netflix. Pillowtop beds sport Egyptian cotton sheets and bathrooms offer hair dryers and designer toiletries. Laptop-compatible safes and ironing boards are also standard.


Property features

Guests of Virgin Hotels San Francisco enjoy features like a 24-hour fitness center, free WiFi in public areas, and laundry facilities. Valet parking is offered for USD 65 per night. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a porter/bellhop, a fireplace in the lobby, and a water dispenser.

Room options

City View Corner Chamber King

1 King Bed | Sleeps 2

City View Chamber King

1 King Bed | Sleeps 2

SoMa Chamber King

1 King Bed | Sleeps 2

SoMa Chamber Queen

1 Queen Bed | Sleeps 2

Guest reviews for Virgin Hotels San Francisco

Everyone (7) Couples (3)
5
Everyone

By on Sep 23, 2019

Review comment responded on Sep 23, 2019

We are so flattered! Thank you for the excellent review. We are thrilled that you loved your experience, our staff will definitely be happy to read what you wrote for us :) Is your next stay soon? We can hardly wait to see you again! Come back for another Great Stay any time!! Cheers, Joyce Yun Director of Experience Virgin Hotels San Francisco

5
Partner Couples

Love this hotel we will definitely stay here whenever we visit SF

By on Sep 11, 2019

Review comment responded on Sep 12, 2019

We're in love too! We've fallen head over heels for this review. Thank you for sharing your experience with us! What's better than a Great Stay? A second Great Stay! Come back for another Great Stay any time. Cheers, Joyce Yun Director of Experience Virgin Hotels San Francisco

5
Everyone

By on Aug 4, 2019

Review comment responded on Aug 5, 2019

Hi there, Thank you for writing to us here at the Virgin Hotels San Francisco! We are so flattered! It's great to hear you enjoyed your stay here at our hotel. I hope your next stay with us is just around the corner. We look forward to hearing from you and to welcoming you back to Virgin Hotels San Francisco again! Cheers, Joyce Yun Director of Experience Virgin Hotels San Francisco

5
Everyone

By on Jul 9, 2019

Review comment responded on Jul 9, 2019

Hi there, Thank you for writing to us here at the Virgin Hotels San Francisco and for being one of our very first guests during our opening! We are so flattered! It's great to hear you enjoyed your stay here at our hotel. I hope your next stay with us is just around the corner. We look forward to hearing from you and to welcoming you back to Virgin Hotels San Francisco again! Cheers, Joyce Yun Director of Experience Virgin Hotels San Francisco

5
Everyone

By on Jul 8, 2019

Review comment responded on Jul 9, 2019

Hi there, Thank you for writing to us here at the Virgin Hotels San Francisco and for being one of our very first guests during our opening! We are so flattered! It's great to hear you enjoyed your stay here at our hotel. I hope your next stay with us is just around the corner. We look forward to hearing from you and to welcoming you back to Virgin Hotels San Francisco again! Cheers, Joyce Yun Director of Experience Virgin Hotels San Francisco

4
Everyone

By on Jun 17, 2019

Review comment responded on Jun 17, 2019

Hi there, Thank you for writing to us here at the Virgin Hotels San Francisco and for being one of our very first guests during our opening! We are so flattered! It's great to hear you enjoyed your stay here at our hotel. I hope your next stay with us is just around the corner. We look forward to hearing from you and to welcoming you back to Virgin Hotels San Francisco again! Cheers, Joyce Yun Director of Experience Virgin Hotels San Francisco

5
Everyone

By on Jun 2, 2019

Review comment responded on Jun 2, 2019

Hi there, Thank you for writing to us here at the Virgin Hotels San Francisco and for being one of our very first guests during our opening! We are so flattered! It's great to hear you enjoyed your stay here at our hotel. I hope your next stay with us is just around the corner. We look forward to hearing from you and to welcoming you back to Virgin Hotels San Francisco again! Cheers, Joyce Yun Director of Experience Virgin Hotels San Francisco

5
Partner Couples

Excellent property and staff! Very well designed and laid out rooms.

By on May 1, 2019

Review comment responded on May 1, 2019

Hi there, We are so flattered! Thank you for the wonderful review. We hope to see you again soon ;) Cheers, Joyce Yun Director of Experience Virgin Hotels San Francisco

2
Partner Couples

There was no hand soap at the hotel - as a guest, I was informed to use body wash. The front desk subsequently stated that someone would run out to Target to pick up soap; however, that never happened. The room set up was inconvenient - there was no bathroom fan for the toilet and the door frame to the toilet and shower rooms would hit your thumb as you opened them if you were not careful. The TV guide would jump from one time frame to another as you scrolled down programs (ex 10am to 1pm) rather than staying on the current time. This resulted in clicking on programs that were not available because they were on the wrong time. Finally there were 3 elevators in the lobby; however one was a service elevator which required access from a hotel employee. There were multiple incidents when I would press the “up” button to go to my room and the service elevator would arrive. I would then be required to go out of my way to find an employee to give me access to that elevator. Overall, I would not recommend staying at this hotel and I will be sharing my experience on other review forums.

By on Apr 28, 2019

Review comment responded on May 5, 2019

Oh, No! I am disappointed that we were not able to meet nor exceed your expectations while you were here at the hotel. I hope to have the chance to contact you further regarding your interactions with the team. Please let me know the best time to reach out to you to discuss so we may have the opportunity to make it up to you and truly win you over! Thank you for your time. Hope to hear from you very soon. Best, Joyce Yun Director of Experience

5
Everyone

By on Apr 27, 2019

Review comment responded on Apr 27, 2019

Hi there, What's better than a Great Stay? A second Great Stay! Come back for another Great Stay any time. Cheers, Joyce Yun Director of Experience Virgin Hotels San Francisco

Virgin Hotels San Francisco

250 4th Street, San Francisco, CA 94103
url importing https://www.orbitz.com/San-Francisco-Hotels-Virgin-Hotels-San-Francisco.h27110513-p2.Hotel-Reviews