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Recent guest reviews

Motion sensor light in bathroom turned off every 10 seconds and was not able to be disabled or kept on. The hotel was still under construction, so there were some areas that were not clean. We chose to skip housekeeping the first day to be environmentally conscious. Then the next 2 days we requested housekeeping as we were low on toilet paper, however, we only got a set of towels. No trash, making the bed, or refill of toilet paper was provided.

Bright clean room. Good location. Our room was right next to elevator so it was a little noisy.

Very nice remodel but it is really loud and bright in rooms from street noise. Hard to sleep.

Drug dealer under our hotel window, people sleeping in staircase blocking exit

It was close to everything we wanted to see. Market center, Golden gate, pier 39, and Chinatown—-for the price. You can be in a better spot but you will pay for it

Clean rooms close to downtown parking was adequate

We will stay here again.My wife was in the hospitol and i needed to sray one more night abd they hinwres my on line rate if $99.

Second time in the hotel and everything works well

Clean and tidy, great location with kind staff, everything is good

There was a billing issue immediately after I checked in that ultimately came down to the woman who checked us in not understanding the process, So a needlessly stressful start to a vacation. The area the hotel is in is absolutely horrible, though I wouldn't say necessarily unsafe as long as you treat the area like any other city, i.e. don't interact with strangers, make sure your items are secured, etc. I didn't bring a car with me to park, so I cannot attest to the safety or quality of parking at the hotel, but I will say that even though you do have to pay $25 a day to park your car, that is much cheaper than most hotels I passed that have parking available. The room itself was a mixture between an absolute nightmare and comfortable. The bed wasn't very comfortable, very springy, but that's to be expected honestly. The sheets and everything seemed pretty new, though there was no fitted sheet, just a plain sheet tucked in. The fire safety of this building is a nightmare. There was no working smoke detector in the room, no emergency evacuation plan, and the stairs were not marked and I was never told where they were located. The door to the shower didn't close all the way as it was a tiny bit too big for the stall and the shower head was absolutely horrible. It seems like the rooms are going through renovations right now, so the shower head is forgivable, but the non-existant fire safety isn't. The balconies are decent but connected, so you need to keep the door locked.

Room was awful. I didn't expect much for the price but it was horrible! Beds awful, room was run down and dirty. We left early wasn't worth the stay.

The staff was very accommodating and friendly with my requests. The spot is close to everything and beats everybody's price.

The hotel is a few blocks through a rougher neighborhood from the nicest part of the city. If you don't mind walking during the day or taking a cab, you'll find a very nice set of rooms with a nice staff.

Must say that my initial contact with the manager and owner was very nice. I had to cancel my first booking due to health reasons no one at the hotel answered the phone the day of my reservation. I showed up the next day and showed them on my phone that I had called twice to inform them, so they honored my two day stay... I thought that was very fair. The room was large and a little out dated but would surfice for the rental rate. The heaters are out dated baseboard heaters and the "main" one wasn't working and there was a portable one also in the room. And there wasn't one in the bathroom. This was in the middle of January and the temps were in the forties. I alerted the management that the heater wasn't working. I had to wait an hour before someone came with another space heater. Once he came I told him that another space heater would be necessary for the bathroom he told me that more than two heaters would trip the circuit and that hotel bathrooms don't have heat. That may be the case in a modern hotel that is fully heated but not an outdated drafty room with inadequate heat to begin with. We were very tired and took the lone heater plugged it in and the circuit tripped and out went the lights and electricity. So we packed up our belongings got a refund and kept it moving. Also there was no fridge or microwave. Luckily we found a cheaper and much nicer room a mile or so away with great heat, a microwave, and a coffe maker!

Eddy Street San Francisco CA

Hotel highlights

  • Walking distance to Van Ness Avenue and San Francisco City Hall
  • Free self-serve breakfast
  • Free WiFi in rooms and public areas
  • Free uncovered self parking

Located in Downtown San Francisco, Best Western Red Coach Inn is within a mile (2 km) of popular sights such as Union Square and San Francisco Museum of Modern Art. This 45-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.


Dining

Start your day off right with a free self-serve breakfast, served each morning from 6:00 AM to 9:00 AM.


Rooms

All 45 air-conditioned rooms provide coffee makers, free local calls, and ironing boards. Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries.


Property features

Best Western Red Coach Inn offers free WiFi in public areas and a business center. There's free parking, and a shuttle from the hotel to the airport (available 24 hours) for USD 20.00 per person. The 24-hour front desk has staff standing by to help with luggage storage and tours/tickets.

Room options

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Patio (with Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Standard Room, 1 King Bed, Non Smoking, Patio

1 King Bed | Sleeps 2

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator (with Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Standard Room, 1 King Bed, Non Smoking, Refrigerator

1 King Bed | Sleeps 2

Guest reviews for Best Western Red Coach Inn

Everyone (11) Couples (5) Family (5)
3
Partner Couples

Motion sensor light in bathroom turned off every 10 seconds and was not able to be disabled or kept on. The hotel was still under construction, so there were some areas that were not clean. We chose to skip housekeeping the first day to be environmentally conscious. Then the next 2 days we requested housekeeping as we were low on toilet paper, however, we only got a set of towels. No trash, making the bed, or refill of toilet paper was provided.

By on Mar 7, 2020

Review comment responded on Mar 10, 2020

Dear Traveler, Thank you for your honest feedback. We apologize for the inconvenience you faced due to the motion sensor light and we will see what can be done about that. Also, it is true that certain areas seem a little unclean now due to the construction work. However, we will definitely intimate our cleaning staff to be more attentive in this regard. We also apologize for the absence of more towels. But we will replenish the stock and we assure you that we will be better responsive to your needs in the future. We hope that you will have a perfect stay when you visit us next! Best regards, BW Red Coach Inn Customer Care Team

2
Everyone

By on Mar 1, 2020

Review comment responded on Mar 2, 2020

Dear guest, We are disappointed if one of our guests leaves with less than first rate experience. Our aim is to provide a clean, comfortable and pleasant place to stay. We sincerely apologize that our hospitality and attention to details left something to be desired, this is very unlike us. Thank you for sharing your feedback. Please feel free to connect if there is anything we can do to help. We sincerely hope that you will give us another chance to restore your faith in our hotel and hospitality. Best Regards, Customer Care Team

3
Partner Couples

Bright clean room. Good location. Our room was right next to elevator so it was a little noisy.

By on Jan 25, 2020

Review comment responded on Jan 26, 2020

Dear guest, Thank you for taking the time to rate your recent stay at our hotel. While it is good to hear that you had a reasonable stay, we are sorry for the issues that you encountered that marred your time with us. We hope to remain your hotel of choice in this area, and to give you a better stay on a future visit.

1
Everyone

By on Dec 12, 2019

Review comment responded on Dec 13, 2019

Dear guest, We are disappointed if one of our guests leaves with less than first rate experience. Our aim is to provide a clean, comfortable and pleasant place to stay. We sincerely apologize that our hospitality and attention to details left something to be desired, this is very unlike us. Thank you for sharing your feedback. Please feel free to connect if there is anything we can do to help. We sincerely hope that you will give us another chance to restore your faith in our hotel and hospitality.

3
Everyone

By on Dec 3, 2019

Review comment responded on Dec 4, 2019

Thanks for choosing to stay with us and for your review, we really appreciate it! We're glad to read that you enjoyed your stay with us overall, but we really want you to love your stay with us. Please do let us know if there is anything we can do to make your next stay even better. We hope that you will give us a chance to make your stay just perfect! Thanks again.

4
Everyone

Very nice remodel but it is really loud and bright in rooms from street noise. Hard to sleep.

By on Nov 21, 2019

Review comment responded on Nov 23, 2019

Hi there, Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future. Best regards, BW Red Coach Inn Customer Care Team

1
Family

Drug dealer under our hotel window, people sleeping in staircase blocking exit

By on Oct 15, 2019

Review comment responded on Nov 21, 2019

Dear guest, We are disappointed if one of our guests leaves with less than first rate experience. Our aim is to provide a clean, comfortable and pleasant place to stay. We sincerely apologize that our hospitality and attention to details left something to be desired, this is very unlike us. Thank you for sharing your feedback. Please feel free to connect if there is anything we can do to help. We sincerely hope that you will give us another chance to restore your faith in our hotel and hospitality.

4
Everyone

By on Sep 9, 2019

Review comment responded on Sep 10, 2019

Dear Traveller, Thank you for your rating. However, we are eager to learn more about your experience. Do feel free to write to us your thoughts, comments, or suggestions. We would love to have a look at it! Best regards, Red Coach Customer Care Team

4
Family Family

It was close to everything we wanted to see. Market center, Golden gate, pier 39, and Chinatown—-for the price. You can be in a better spot but you will pay for it

By on Jul 24, 2019

Review comment responded on Jul 25, 2019

Dear guest, We are delighted to have provided you with suitable accommodation for your trip here. We appreciate your kind rating, and we hope to welcome you back again before long.

4
Family

Clean rooms close to downtown parking was adequate

By on Jul 20, 2019

Review comment responded on Jul 21, 2019

Dear guest, We are delighted to have provided you with suitable accommodation for your trip here. We appreciate your kind rating, and we hope to welcome you back again before long.

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