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Serrano Hotel places you within a 10-minute stroll of popular attractions such as Union Square and Westfield San Francisco Center Shopping Mall. This 4-star hotel has 236 rooms and welcomes guests with a restaurant, a 24-hour fitness center, and a 24-hour business center. Located in central San Francisco, the hotel is also near Lombard Street and Fisherman's Wharf.

Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Start your day off with breakfast, available for a fee.

Rooms

All of Serrano Hotel's 236 rooms are air-conditioned and have an array of amenities, including minibars, laptop-compatible safes, and phones. Flat-screen TVs come with pay movies and video-game consoles, and guests can stay connected with WiFi. Bathrooms have hair dryers, designer toiletries, and bathrobes. Ironing boards and desks are other standard amenities.

Property features

At Serrano Hotel, guests have access to a 24-hour fitness center, a steam room, and WiFi in public areas. Valet parking is USD 54.00 per night if you plan to drive, or hop aboard the shuttle from the airport to the hotel (available on request) for USD 16 per person. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.

Highlights

  • Walking distance to Union Square and Westfield San Francisco Center Shopping Mall
  • Onsite dining
  • 24-hour fitness center
  • 24-hour business center

Hotel Amenities

Hotel Amenities

This hotel has a restaurant and bar, and also offers complimentary coffee/tea service in the mornings, as well as a weekday Town Car service to the Financial District. Take a short stroll to Union Square to enjoy world-class shops such as Barneys New York, Neiman Marcus, and Saks Fifth Avenue. In Union Square, dine at some of the city’s best casual and upscale restaurants. Just a six-minute walk away, hop aboard one of San Francisco’s famous cable cars or experience the sophistication of the theater scene. When it’s time to return to home base, Jasper’s Corner Tap and Kitchen is the ideal place for a drink and delicious bite to eat. A metro station is located nearby.

The Serrano has a 3,000 square feet meeting facilities and a 24-hour business center with two computer workstations. 24-hour fitness facilities and a steam room are also on site. Concierge services are available, and guests can borrow from a library of 50 board games and puzzles. Guests will also find an ATM banking service onsite and luggage storage.

This property is smoke-free.

  • Concierge services 
  • Bar/lounge 
  • Restaurant 
  • Breakfast available (surcharge) 
  • Limo or Town Car service available 
  • Airport transportation - pickup (surcharge) 
  • Conference space 
  • Total number of rooms - 236 
  • Multilingual staff 
  • 24-hour front desk 
  • Porter/bellhop 
  • ATM/banking 
  • Dry cleaning/laundry service 
  • Coffee/tea in common areas 
  • Elevator/lift 
  • Number of floors - 17 
  • Valet parking (surcharge) 
  • Wedding services 
  • 24-hour fitness facilities 
  • WiFi (surcharge) 
  • One meeting room 
  • Luggage storage 
  • Conference space size (meters) - 279 
  • Number of meeting rooms - 7 
  • 24-hour business center 
  • Conference space size (feet) - 3000 
  • Smoke-free property 
  • Number of buildings/towers - 1 
  • Steam room 

Internet

Available in all rooms: Wireless internet access ( USD 25 per night )

Available in some public areas: Wireless internet access ( USD 25 per night )

Parking

Valet parking (surcharge)

Room Amenities

  • Pay movies 
  • Video-game console 
  • Hypo-allergenic bedding available 
  • In-room climate control (air conditioning) 
  • Air conditioning 
  • Blackout drapes/curtains 
  • Phone 
  • Minibar 
  • Designer toiletries 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Shower/tub combination 
  • Iron/ironing board 
  • Desk 
  • Daily housekeeping 
  • In-room safe (laptop compatible) 
  • Flat-panel TV 
  • WiFi (surcharge) 
  • Free cribs/infant beds 

Where to Eat

Jasper’s Corner Tap and Kitchen - named for the man who largely built this beautiful city, Jasper's is open every day for breakfast, lunch, dinner, snacks and drinks. The bar features 18 beers on tap, a wide variety of fun cocktails, personable service, and delicious casual food. Jasper's is a proud recipient of a TripAdvisor Certificate of Excellence 2013.

Nearby Things to Do

A 24-hour accessible fitness center is equipped with two exercise bikes, two treadmills, two cross-trainers, and a steam room. Guests can also borrow from a library of 50 games and puzzles.

Several public-play golf courses in San Francisco include the Presidio Golf Club (four miles), and the Lincoln Park Golf Course (six miles). Complimentary bicycles are also available onsite.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Golfing nearby 
  • Sailing nearby 
  • Windsurfing nearby 
  • Free bicycles on site 
  • Hiking/biking trails nearby 

Accessibility

To make requests for specific accessibility needs, complete the "Special or Accessibility Requests" section of "Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies

Check-in

Check-in time ends at 5 AM

Check-in time starts at 3 PM

Special check-in instructions:

Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is noon

Payment types

Pets

  • Pets allowed for an extra charge of USD 50 per pet, per stay, plus a deposit of USD 50 per stay
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

Fees

You'll be asked to pay the following charges at the hotel:
  • Deposit: USD 50 per night
  • Resort fee: USD 25.00 per accommodation, per night
The hotel resort fee includes:
  • Health club access
  • Fitness center access
  • Business center/computer access
  • Internet access
  • Newspaper
  • Phone calls
  • Faxes
  • In-room safe
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: USD 26 per person (approximately)
  • Fee for in-room wireless Internet: USD 25 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 25 per night (rates may vary)
  • Airport shuttle fee: USD 16 per person
  • Valet parking fee: USD 54.00 per night (in/out privileges)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per pet, per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. Children 13 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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