- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with fantastic staff
Stayed here two nights to cap off our Napa Valley visit before flying home. Bell desk staff were very helpful at checkin as I was returning our Alamo rental after checking in. The bellman, Tom told me he could return the car had a rented from Hertz as they have a contract with them, but not Alamo. Anyway, checkin went very well and the front desk told us to just request our complimentary glass of sparkling wine after we returned the car. We have stayed here many times when it was a Mandarin Oriental and will stay again when it is a Four Seasons later this year. Large well appointed rooms with spectacular views as it occupies floors from about 38 to 54. Staff is excellent and many are from Mandarin Oriental days. I hope they stay on with Four Seasons. We will return.