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Hilton San Francisco Downtown/Financial District

4.0 out of 5.0

Recent guest reviews

Overall positive though the rooms are very old. The windows aren't clean and carpet looks ugly and old. Location, convenience staff and breakfast are good and is a good spot to stay. If you don't intend to spend much time in the room then it's an ideal spot

First, I booked the hotel with a guarantee bay view and 1 king bed. Paid up front for it using orbitz. Moment I arrived, they sold the room to another customer and offered only a queen bed with no view or a two twin size bed with no view. I asked for a different rate since I paid more for the view and a king. Front desk didn't even bother to ask a manager just flat out said no. Of course I had no choice stayed at the queen bed room with no view. Cleanliness? Had major dust. Before we slept we had to dust our own blankets off and our pillows. Walked around the room with socks, and it had accumulated a lot of dust from the carpet. Overall I would not stay there again. For convenience it is less than a block away from China town and strip clubs. Other than that, I would not stay again.

Clean, friendly staff, good location, decent value, expensive parking.

I have stayed at this hotel several times now. The bay views are very nice. The beds are comfy. Overall a good choice as it centrally located. Some of the staff could be more friendly and helpful.

Hotel is probably the worst Inhave stayed on. One day they even not make up the room. To try to get away of it the said the so not disturb sign was on, which is totally false. Second the tryed to charge a smoking fee when Indont even smoke. Be careful, never stay at that hotel.

They had a little mix up with the rooms but made it up by giving us a nice room with a great view of the city and the bay.

The hotel's location is great. It's closer to North Beach than the Financial District, which was ideal for us. Our room was very clean and comfortable, just a tad smaller than we like. The only downfall was my interaction with the hotel staff. At check in, I felt like we were bothering them and made very little eye contact. They could use a customer service refresher. Overall, the hotel is overpriced compared to similar hotels who offer friendlier customer care.

4 day trip for some site-seeing, shopping and eating. being close to chinatown and north beach allowed us to have numerous restaurants to choose from. relatively close to most public transportation. overall a pleasant experience.

The staff were helpful and courteous. We had a quick issue with parking which the staff quickly handled.

Good location near Pier 39/ Fisherman's Wharf Was able to check in early which was a pleasant surprise Helpful staff , very clean hotel and felt secure.

So when we arrived, the people working the reception desk seemed oddly detached and unenthused. I wouldn't say unfriendly but something just below annoyed for whatever reason. The lobby seemed perfectly nice with the usual bar and restaurant atmosphere. However, when we went to our rooms we observed a couple things. The hallway was very dimly lit and the carpet and wallpaper were very old. The room itself was relatively clean but had strange musty odor in in various places. They were also various things that were broken in the unit. It's clear that this hotel needs to be renovated. There is no refrigerator which was a bit disappointing. The most disappointing part of the stay was the sound of intercourse in the next room while our children slept. The restaurant staff at the breakfast buffet for excellent. It was nice to be in the middle of Chinatown.

The room was not worth all the money at all. Too many hidden fees.

Nice, clean hotel. Knowledgeable and friendly staff.

This hotel was affordable, and while the interior of the rooms was nice, the hotel location and exterior left a lot to be desired. NOTE - this is NOT in the financial district, it is in China Town. A very convenient area still, but a bit dicey. We saw someone get mugged outside on our first day - not that this is the hotel's fault. The building is very ugly from the outside, but inside, it's nice. The staff could have been friendlier, but our room was comfortable and the bed was big. The windows were quite filthy (on the outside) and the TV was small. Still, a relatively good stay for the price.

I think the Chinatown location isn't my favorite. It's a little dirty, but I think this is true throughout SF.

The cleaning staff, room service, restaurant, bar staff were excellent, service was fast and attentive. Taxi and car service staff were not so accommodating. I would have thought the Hotel could have had more information on the celebrations in Union Square over Thanksgiving.

Don't offer free water the vending machines were not working

Like the hotel, only complaint is that there isn't a snack bar or snack vending machine.

Located right on the edge of San Francisco's Chinatown and its financial district, access to both was easy.

We had a great stay at this hotel! the staff was extremely friendly and welcoming. The hotel is in a great location in SF too. Would stay again!

750 Kearny St San Francisco CA

Hotel highlights

  • Walking distance to TransAmerica Pyramid and Coit Tower
  • Onsite dining
  • 24-hour fitness center
  • 24-hour business center

Located in Chinatown, Hilton San Francisco Downtown/Financial District is adjacent to TransAmerica Pyramid and within a 15-minute walk of popular sights like Coit Tower. This 543-room, 4-star hotel has 2 restaurants, a 24-hour fitness center, and a 24-hour business center. It's in central San Francisco and also a short walk from Exploratorium and San Francisco Museum of Modern Art.


Dining

Enjoy dining at one of 2 onsite restaurants including 750 Restaurant and Bar, which specializes in American cuisine. Savor a meal from the comfort of your room with room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

All 543 soundproofed rooms provide MP3 docks, coffee makers, and free weekday newspapers. LCD TVs come with digital channels and pay movies, and guests can stay connected with WiFi and wired Internet. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Other standard amenities include laptop-compatible safes, phones, and ironing boards.


Property features

Hilton San Francisco Downtown/Financial District features a 24-hour fitness center, WiFi in public areas, and 18 meeting rooms. Parking is available for USD 62.70 per night (USD 68.40 per night for valet parking), and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include conference space, a 24-hour business center, and a computer station.

Room options

Standard Room, 1 King Bed

King 1 | Sleeps 2

Room, 1 King Bed, Bay View

King 1 | Sleeps 2

Room, 2 Double Beds, Bay View

Full 2 | Sleeps 4

Standard Room, 2 Double Beds

Full 2 | Sleeps 4

Guest reviews for Hilton San Francisco Downtown/Financial District

Everyone (14) Couples (50) Business (15) Family (13) Friends (19) Other (6)
4

gets the job done for a couple or nights stay

Everyone

Overall positive though the rooms are very old. The windows aren't clean and carpet looks ugly and old. Location, convenience staff and breakfast are good and is a good spot to stay. If you don't intend to spend much time in the room then it's an ideal spot

By , from singapore on Sep 30, 2017

3

not rude but lazy attendees at the front desk.

Everyone

First, I booked the hotel with a guarantee bay view and 1 king bed. Paid up front for it using orbitz. Moment I arrived, they sold the room to another customer and offered only a queen bed with no view or a two twin size bed with no view. I asked for a different rate since I paid more for the view and a king. Front desk didn't even bother to ask a manager just flat out said no. Of course I had no choice stayed at the queen bed room with no view. Cleanliness? Had major dust. Before we slept we had to dust our own blankets off and our pillows. Walked around the room with socks, and it had accumulated a lot of dust from the carpet. Overall I would not stay there again. For convenience it is less than a block away from China town and strip clubs. Other than that, I would not stay again.

By , from houston, tx on Sep 29, 2017

4
Everyone

Clean, friendly staff, good location, decent value, expensive parking.

By on Aug 6, 2017

4

great view

Everyone

I have stayed at this hotel several times now. The bay views are very nice. The beds are comfy. Overall a good choice as it centrally located. Some of the staff could be more friendly and helpful.

By on Jul 11, 2017

1

very bad quality control

Everyone

Hotel is probably the worst Inhave stayed on. One day they even not make up the room. To try to get away of it the said the so not disturb sign was on, which is totally false. Second the tryed to charge a smoking fee when Indont even smoke. Be careful, never stay at that hotel.

By , from San Francisco, CA on Jul 4, 2017

4
Everyone

They had a little mix up with the rooms but made it up by giving us a nice room with a great view of the city and the bay.

By on May 8, 2017

3

their friendliness could use an upgrade

Everyone

The hotel's location is great. It's closer to North Beach than the Financial District, which was ideal for us. Our room was very clean and comfortable, just a tad smaller than we like. The only downfall was my interaction with the hotel staff. At check in, I felt like we were bothering them and made very little eye contact. They could use a customer service refresher. Overall, the hotel is overpriced compared to similar hotels who offer friendlier customer care.

By , from San Diego on Apr 20, 2017

4

great central location

Everyone

4 day trip for some site-seeing, shopping and eating. being close to chinatown and north beach allowed us to have numerous restaurants to choose from. relatively close to most public transportation. overall a pleasant experience.

By on Mar 8, 2017

Review comment responded on Apr 10, 2017

Thank you for sharing your experience. We are glad to hear you enjoyed our location so much. We hope to see you again soon.

5

it was a lovely mini-vacation from start to finish

Everyone

The staff were helpful and courteous. We had a quick issue with parking which the staff quickly handled.

By , from los angles,ca on Dec 22, 2016

4

very nice hotel, friendly staff and helpful

Everyone

Good location near Pier 39/ Fisherman's Wharf Was able to check in early which was a pleasant surprise Helpful staff , very clean hotel and felt secure.

By , from Az on Dec 20, 2016