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Westgate Hotel

4.0 out of 5.0

Recent guest reviews

Had a pleasant stay. Room is clean. Bed super comfortable. Complimentary pieces of chocolate whichip was cute. 24 hour service. Right in downtown, close to everything :)

Overall experience is great. We had fun time there and the view outside the window is nice during the day and the night. The gym is highly recommended. Great location, there are good Mexican and Japanese restaurants few blocks away. It's also to the shopping mall that opens at 9:00. It's convience for everything you need for a relaxing vacation.

Great hotel in a great location. Very convenient to many downtown attractions

This review will help anyone wondering where to stay. Since I never write reviews ...here goes and why. Let me start with the biggest downside . forty valet park....must be changed to twenty a night . On to positive...GREAT location on the edge of gaslight and a park within walking distance . You can also walk to the ferry for Coronado Island . NEW gym/spa/pool 5 star . Staff ...actually TRY to give great service. If you want modern pass...french antique feel and rooms are a great size. GREAT location,location, location for the price . As Arnold said " Ill be back " . GREAT stay and GREAT for couples.

European decor, attentive staff, great pool and fitness center

The hotel is beautiful, the staff could not be nicer. My only hesitation to give it 5 stars is the trolley noise in the early morning. I wish the French doors were triple pane. The food is excellent. The flower decorations are just beautiful

The hotel was beautiful, and everyone the greeters and front desk were friendly. Here was my concern that really soured my stay. We ordered room service in the morning before checking out at around 8:45am. The front desk was very nice, took our order and said it would be up in 45 minutes or less. An hour goes by, almost 10am at this point, and check out is at noon. Still no food, so I call front desk, and they had a "calamity" in the kitchen and will have it up in 10-12 minutes and its "on its way". Another 30 minutes go by..... still nothing and were going on almost 11am. Called again, "still having issues" in the kitchen. Kitchen manager calls me back and apologized for the unacceptable service and asks if we want the food rushed. I was told it was on its way almost an hour ago and had called now 3-4x? Long story short, I had them cancel the whole order and they did. That was it, no offer to send it free of charge or anything like that. For the amount it costs to stay, you'd think the service would be better.

Looks like they don't replace the sheets and pillow cases for new guests.

I booked ocean view room paid extra but they give us a city view. Asked 2 times still can't get ocean view room. Also air conditioner didn't work very cold at night!

Quite a bit of noise outside from the airhorn on commuter trains which you could hear in the night and early morning. Other than the noise or sirens from the outside, room is excellent. Also thought the price of parking was a bit high at $36 per night, but again the facilities and service were excellent.

Big room with a shower and bath, large TV very clean and so quite.

Got locked in the bathroom. Good thing I had my cell phone with me, I Had to have maintenance come let me out. Good thing the bathrooms are big!

The hotel was convenient walking to the pier and maritime museum. All of the staff were very nice and made us feel special. Special call out to Alexandria. My kids loved the turn down service. The valet parkimg although pricey has in and out privileges and the attendants were very nice, calling us by name, which made us feel like they cared. The lobby is gorgeous as are the rooms. We hope to come back for high tea in the near future.

Excellent location, 10-20 mins from everything. Facility was clean but a bit outdated, excellent customer service made up for it. Only real complaint was the musky smell in the lobby. Prepare to pay for parking as well $35 a day. Would stay at hotel again

The check in was fast and easy. The staff was freindly and attentive. Room was clean and quite. I will stay here again.

Gorgeous Hotel and amazing staff! Highly recommend.

It was a lovely spot, a little loud due to train and street traffic.

Loved the style of your hotel and friendly staff! Must stay in San Diego!

The staff is amazing. Dropped car off first to get to the Dodger game on-time and the valet was so accommodating. Then at check-in the agent upgraded our room at no charge and it was amazing with a great view. You can walk to so many things but we also used Uber and worked out great. We ordered room service for breakfast which was amazing and reasonably priced. Will go back again.

1055 Second Ave San Diego CA

Hotel highlights

  • Walking distance to San Diego City College
  • Onsite dining
  • Spa
  • Outdoor pool

Located in Civic Core within a short walk of San Diego City College, Westgate Hotel is within a mile (2 km) of other popular sights such as San Diego Convention Center. This 223-room, 4-star hotel has conveniences like a full-service spa, an outdoor pool, and a health club. Located centrally in San Diego, it's also close to Balboa Park and San Diego Zoo.


Dining

In addition to a restaurant that serves breakfast, brunch, lunch, and dinner, there's also a piano bar. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Start your day off with cooked-to-order breakfast, available for a fee.


Rooms

All of Westgate Hotel's 223 air-conditioned rooms provide balconies, iPod docks, and laptop-compatible safes. Guests can expect WiFi and 49-inch LED TVs with cable channels. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. Phones, ironing boards, and desks are other standard amenities.


Property features

Guests of Westgate Hotel enjoy a full-service spa, an outdoor pool, and a health club. Valet parking is offered for USD 40 per night. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this boutique hotel include a spa tub, a rooftop terrace, and WiFi in public areas.

Room options

Deluxe Double Room

Full 2 | Sleeps 4

Premier Room, One King

King 1 | Sleeps 3

Premier Room Double Beds

Full 2 | Sleeps 4

Guest reviews for Westgate Hotel

Everyone (15) Couples (80) Business (39) Family (14) Other (18) Friends (16)
4
Everyone

Had a pleasant stay. Room is clean. Bed super comfortable. Complimentary pieces of chocolate whichip was cute. 24 hour service. Right in downtown, close to everything :)

By on May 30, 2017

Review comment responded on Jun 7, 2017

Thank you for your review. I am happy to hear you had a pleasant stay. Regards,

5
Everyone

Overall experience is great. We had fun time there and the view outside the window is nice during the day and the night. The gym is highly recommended. Great location, there are good Mexican and Japanese restaurants few blocks away. It's also to the shopping mall that opens at 9:00. It's convience for everything you need for a relaxing vacation.

By on May 22, 2017

Review comment responded on Jun 7, 2017

Thank you for your feedback, I am glad to hear you had a pleasant stay. Regards,

5

great hotel in a great location

Everyone

Great hotel in a great location. Very convenient to many downtown attractions

By , from San Diego, CA on May 22, 2017

Review comment responded on Jun 7, 2017

Dear Nadine, Thank you for your review. It's nice to hear you had a positive experience. Regards,

5

i found my new hotel in sd

Couples

This review will help anyone wondering where to stay. Since I never write reviews ...here goes and why. Let me start with the biggest downside . forty valet park....must be changed to twenty a night . On to positive...GREAT location on the edge of gaslight and a park within walking distance . You can also walk to the ferry for Coronado Island . NEW gym/spa/pool 5 star . Staff ...actually TRY to give great service. If you want modern pass...french antique feel and rooms are a great size. GREAT location,location, location for the price . As Arnold said " Ill be back " . GREAT stay and GREAT for couples.

By , from Los Angeles on Apr 18, 2017

Review comment responded on Apr 21, 2017

Dear John, Thank you for your kind five star review. We are so please you enjoyed the hotel and all of it's amenities. Please come and stay with us again soon. Sincerely, Sarah Gunter Director of Operations

5

great hotel

Everyone

European decor, attentive staff, great pool and fitness center

By , from W on Apr 16, 2017

Review comment responded on Apr 18, 2017

Dear Liz, Thank you for your feedback!

4

very nice and convenient location

Everyone

The hotel is beautiful, the staff could not be nicer. My only hesitation to give it 5 stars is the trolley noise in the early morning. I wish the French doors were triple pane. The food is excellent. The flower decorations are just beautiful

By , from potomac, Md on Apr 1, 2017

Review comment responded on Apr 4, 2017

Thank you for your kind review, we hope to welcome you back to The Westgate Hotel.

4

lovely hotel but

Couples

The hotel was beautiful, and everyone the greeters and front desk were friendly. Here was my concern that really soured my stay. We ordered room service in the morning before checking out at around 8:45am. The front desk was very nice, took our order and said it would be up in 45 minutes or less. An hour goes by, almost 10am at this point, and check out is at noon. Still no food, so I call front desk, and they had a "calamity" in the kitchen and will have it up in 10-12 minutes and its "on its way". Another 30 minutes go by..... still nothing and were going on almost 11am. Called again, "still having issues" in the kitchen. Kitchen manager calls me back and apologized for the unacceptable service and asks if we want the food rushed. I was told it was on its way almost an hour ago and had called now 3-4x? Long story short, I had them cancel the whole order and they did. That was it, no offer to send it free of charge or anything like that. For the amount it costs to stay, you'd think the service would be better.

By , from CA on Mar 10, 2017

2

beautiful hotel but bad housekeeping!

Everyone

Looks like they don't replace the sheets and pillow cases for new guests.

By , from Los Angeles, California on Feb 20, 2017

4

old hotel

Everyone

I booked ocean view room paid extra but they give us a city view. Asked 2 times still can't get ocean view room. Also air conditioner didn't work very cold at night!

By , from Boston on Dec 25, 2016

3
Everyone

By on Oct 31, 2016