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Sheraton San Diego Hotel and Marina

4.0 out of 5.0

Recent guest reviews

Great hotel with super friendly and helpful staff. Location is great too, close to almost all San Diego attractions.

My hotel view is the parking lot but generally the view was alright for me ambience was good very accessible to the airport.

I would never book this hotel again. We were put in a different area/building than we thought we were booked for. I didn't even know there was more than one location. The pool was terrible, 1 restaurant, etc. The online booking shows great outdoor area, 2 pools, several restaurants, recreation rentals etc. This location had none of what was represented. They also charged a $22/day resort fee and a $32/day parking fee. The resort fee basically is for wi-fi and the parking was a joke. The in/out for parking was broken the entire time of our stay which was a pain. Both my husband and I had room key issues which the staff was very rude in trying to correct. When we tried to use the "free" bike rentals, we were told they were at the other location and no parking is available for us there so we would have to walk. They said it was a 3 min. walk. We walked it to find out and it took us over 10 min. to walk there. For someone the wanted to use the other building resort amenities, this might prove to be a difficult task. Overall, very disappointed.

We were placed in the Bay Tower which was very rundown, and the pool was not attractive. The plumbing was noisy.

Close proximity to shopping and mission and pacific oceans. Front desk staff was inconsistent with information given. Always a long wait to get assistance at front desk. Customer service not the greatest. Would not provide an extra comforter for child sleeping on floor even though I mentioned 5 guests when making reservation. I'm guessing that they stay busy with location alone.

Very nice hotel, staff very nice. The only problem is that parking is very expensive. Food is pricey, you can drive 5 minutes and get great food for a better price.

nice people, helpful and great service. will recommend to our friend and family

Initially I was given a key to the room that was occupied. I walked in to find someone in the room

It was an amazing family weekend. My son loved the views of the boats and seeing the planes so close

Parking stinks, but the room was nice, staff was great, and I was a little concerned about airplane noise...but had very little.

We stayed on the 9th floor of the Tower and the view was spectacular. I couldn't have asked for more. The prices are reasonable and the food is excellent. Room service was prompt and polite. We will stay there again.

Didn't receive room booked for two of the days. All though thry did make it right on day 3 or myb4 day stay. The first two days overlooking a parking lot was not pleasing

There was no warm setting. We checked in at 1:30 am and the valet guy had to double duty to move our bags to our room. Guy was awesome. Didn't appreciate the unannounced 50.00 resort fee they charged me for the 6 hours of hotel use. Also didn't like the 7.50 charge just to store things in the room fridge and no microwave. As a Starwood family, I was not very appreciative of the sneaky money tricks on their end.

This hotel was very nice and conveniently located next to the airport, but also within a 40 minute walk to downtown San Diego. The walk to down town is a large paved side walk along the marina the entire way. There are also bikes for rent right outside the hotel. The room was very clean and the bed was very comfortable. View of the marina from the room. MAY great amenities available at this hotel, including vouchers given at check in to use paddle boards or kayaks! Free shuttle to airport was also provided. Very enjoyable stay!

This hotel the only one we like to stay always in such hotel

Great location, friendly staff, lots of things to enjoy. Our second week long stay at this hotel. We really enjoy it. Couple small problems though. $32 a day for parking and they have lots of gate issues that made it tough. Plus they had two ballroom party's that made us have to park far away. $32 is too much for all the issues they have parking. Squeaky beds, need to be updated. Bathroom had draining issue. Maintenance was called, said the poop smell when the sink made noise was from the next rooms toilet being connected. Gross! Overall we still enjoyed it and complaining didn't do any good. We may still stay here next visit.

Our booking was mishandled (asked for one large bed and got two smaller ones instead). Room cleaning didn't happen on one occasion. Great view though!

Enjoyed not our room with a patio right out to the marina. lanai room was the best!

Only bad thing is parking. It's a dirt lot so don't expect your car to stay clean. You can use their parking service at 34.99 a day.

The food prices on this hotel property was outrageous. I mean water 8oz was 5 with tax. Bring extra money if you plan to eat at the hotel.

1380 Harbor Island Dr San Diego CA

Hotel highlights

  • Free WiFi in public areas
  • Onsite dining
  • Marina
  • Spa

Located in Point Loma within 2 miles (3 km) of Maritime Museum of San Diego, Sheraton San Diego Hotel and Marina is within a few miles (5 km) of other popular sights such as Balboa Park. This 1053-room, 4-star hotel welcomes business and leisure travelers with 3 outdoor pools, a marina, and a full-service spa. Located in central San Diego, the hotel is also near San Diego Convention Center and San Diego Zoo.


Dining

Get your fill of American cuisine for breakfast, lunch, or dinner at Harbor's Edge, one of 6 onsite restaurants, or enjoy the ocean views at Harbor and Vine. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the 2 coffee shops/cafés. Start your day off with breakfast, available for a fee.


Rooms

All 1053 recently renovated rooms feature balconies or patios, minibars, and coffee makers. 32-inch LCD TVs come with digital channels and pay movies. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include free weekday newspapers, video-game consoles, and safes.


Property features

Sheraton San Diego Hotel and Marina features a marina, a full-service spa, and 3 outdoor pools. Parking is USD 32 per night (USD 37 per day for valet parking)—but if you prefer not to drive, catch a ride in the free airport shuttle during limited hours. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include a 24-hour fitness center, 3 spa tubs, and a sauna.

Room options

Club Room, 1 King Bed, Business Lounge Access (Marina Tower)

King 1 | Sleeps 3

Deluxe View Double - Bay Tower

Full 2 | Sleeps 4

Deluxe View King - Bay Tower

King 1 | Sleeps 3

Room, 2 Double Beds, Lanai

Full 2 | Sleeps 4

Guest reviews for Sheraton San Diego Hotel and Marina

Everyone (31) Business (69) Couples (168) Family (153) Other (44) Friends (26)
5

sheraton san diego hotel and marina

Everyone

Great hotel with super friendly and helpful staff. Location is great too, close to almost all San Diego attractions.

By , from Fort Lauderdale, FL on Jul 12, 2017

4
Everyone

My hotel view is the parking lot but generally the view was alright for me ambience was good very accessible to the airport.

By , from CALIFORNIA on Jul 10, 2017

2

will never stay here again.

Everyone

I would never book this hotel again. We were put in a different area/building than we thought we were booked for. I didn't even know there was more than one location. The pool was terrible, 1 restaurant, etc. The online booking shows great outdoor area, 2 pools, several restaurants, recreation rentals etc. This location had none of what was represented. They also charged a $22/day resort fee and a $32/day parking fee. The resort fee basically is for wi-fi and the parking was a joke. The in/out for parking was broken the entire time of our stay which was a pain. Both my husband and I had room key issues which the staff was very rude in trying to correct. When we tried to use the "free" bike rentals, we were told they were at the other location and no parking is available for us there so we would have to walk. They said it was a 3 min. walk. We walked it to find out and it took us over 10 min. to walk there. For someone the wanted to use the other building resort amenities, this might prove to be a difficult task. Overall, very disappointed.

By , from Claremore, OK on Jul 5, 2017

1
Everyone

We were placed in the Bay Tower which was very rundown, and the pool was not attractive. The plumbing was noisy.

By , from Phoenix on Jul 2, 2017

3

great location. beautiful views of the marina.

Everyone

Close proximity to shopping and mission and pacific oceans. Front desk staff was inconsistent with information given. Always a long wait to get assistance at front desk. Customer service not the greatest. Would not provide an extra comforter for child sleeping on floor even though I mentioned 5 guests when making reservation. I'm guessing that they stay busy with location alone.

By , from Cave Creek AZ on Jun 26, 2017

4

great view. nice staff.

Everyone

Very nice hotel, staff very nice. The only problem is that parking is very expensive. Food is pricey, you can drive 5 minutes and get great food for a better price.

By , from Phoenix. on Jun 14, 2017

4

outdated, needs some cosmetic lift!

Everyone

nice people, helpful and great service. will recommend to our friend and family

By on May 25, 2017

4

nice hotel.

Everyone

Initially I was given a key to the room that was occupied. I walked in to find someone in the room

By on May 18, 2017

5

nice hotel close to shops and other actives

Everyone

It was an amazing family weekend. My son loved the views of the boats and seeing the planes so close

By on May 1, 2017

4

great view of the marina.

Everyone

Parking stinks, but the room was nice, staff was great, and I was a little concerned about airplane noise...but had very little.

By , from southern CA on Apr 3, 2017