Skip to main content
Beginning of main content

DoubleTree by Hilton San Diego - Hotel Circle

4.0 out of 5.0

Recent guest reviews

We had a room block for a wedding. Upon check in there were AC problems with some of the rooms but were addressed quickly. Overall this was g good place to stay. Convenient to everything. Enjoyed our stay and would stay again. Thanks to all staff!!

We ordered a king sized bed room for two nights. We arrived and was not greeted at all, nobody helped with our heavy luggages. The hotel then overbooked us and gave us a queen size bed room without even noticing us. Upon the realization that the room is not what we ordered, we complained and the receptionist simply said that they overbooked and there's nothing they could do. No apologies, no nothing. The AC in the room was not working, the refrigerator was not cold, the ice machine did not work. They said they would try to fix the AC and if it doesnt work, they would like to move us to a different room, we said yes, but nothing happened and the AC is still broken. The service was apathetic and very cold. It traumatized us from ever using any hilton hotel. Worst hotel experience.

It was a pretty good hotel. For the price I was expecting the quality to be better, furniture is old and ripped.

The staff was not good, we were trying to get a wine opener but no one on the kitchen would answer. We also had a very hard time finding parking, they charge 22$ for parking! In the room I kept getting whiffs of throw up

The hotel over all was fabulous. The room was large and clean. The view was beautiful. The only thing that I have to say that is negative is that we were placed on a floor that had a ton of partying. Both nights we stayed we we're woken up by people partying and screaming. I was extremely disappointed by this part of the hotel. Other than the partying the hotel was great. The hotel staff were pleasant. They did their best to handle the partying but I didn't wasn't happy with the way the handled it with me. The front office manager didn't offer to comp a night or anything like that. I had to call the corporate office and complain.

The towels were dirty the room wasn't clean ask for another I was told that their was no more! I will never stay at this doubletree again

We took this trip to have a nice warm getaway. It was located right in between where we were spending our time in San Diego. When we got there you could instantly tell that it was outdated. Carpet was dirty, the drapes were cut and sewn back together in the middles. Our bathroom had missing caulking, outlets were almost coming out of the wall. As a destination hotel, the quality was poor. The staff was very friendly and that helped mask the quality of the hotel.

The location was good, it had a good rating, however it did not meet my expectation, the room was average, Lot of extra fees(for internet usage, parking etc). The TV was not working properly in the kids room, the ceiling was way too low for the bunk bed, my kids bumped their head twice. There were other good hotels near by that serve free breakfast and also has free internet. Will not be recommending or booking again.

Double Trees are usually nice hotels but not this one. It seems like this hotel has seen better days. The facility is outdated and not well maintained.

Room was fairly nice and hotel was in a good location. However, the bathtub had purple stain in it. Also the hallway on the fourth floor bad a terrible odor that eventually made its way into our room. Informed the front desk who had a housekeeper spray air freshener. Was not enough to cover the smell of death. Was told it was an "engineering" problem... Smelled like a sewage problem.

Room balcony was glass and looked like it has never been cleaned. Tub wouldn't drain property. Shower head was leaking. Some hotel staff was friendly but took forever to respond to a simple request for towels. Ridiculous to charge for wifi nowadays as even coffee places give you that amenity with a $4.00 cup of coffee. Charge for parking. Nothing is included with the stay. Over all, there are better options for hotels in the area for the price.

No Ac , water shut down. They did honor cancellation of reservation , I would recommend calling ahead of time to make sure basic hotel functions are working.

The overall hotel is filthy would never stay here again

The pool was closed. We weren't able to use the amenities. No one seemed to care that it put a dent in our vacation as planned.

The (night shift )hotel staff at the front desk felt it was necessary to lie to me about some maintenance issues that were going on at the hotel and they offered compensation to two guest before me. The staff said the reason for compensation was due to issues with the guest room. The two guest that received the compensation were actually relatives of mine staying in the other rooms and when I told them what the staff had said they were shocked because none of what the staff said was true. So if you like dishonest staff this is the place for you.

Central locale, nice staff. Old building, poorly maintained. Worst bed ever. Loud property over run win children.

Family has stayed here before, never disappoints. Hotel is in a great location, is affordable and very comfortable.

Comfortable beds excellent customer service near to all attractions

Phone didn't work and even after complaining no action was taken... Overall appeal of the hotel room was not good... No bell desk or concierge...only one person at the front desk so it takes long time for anything to speak to front desk... Very steep entry way into the hotel...there is no way to avoid scratching the back of the car with the road... Parking structure is very weird...very tight turns...

To start with the hotel parking structure is a nightmare, turns so tight you pray that you don't scrap the wall. Once I got to my room, there was a huge red stain on the carpet like someone spilled juice and no one bothered to clean it up. When I woke up in the morning, I noticed that there were cobwebs on the ceiling. I would not go back just because of the parking structure alone.

1515 Hotel Cir S San Diego CA

Hotel highlights

  • Onsite dining
  • Outdoor pool
  • Fitness center
  • WiFi in rooms and public areas (fees apply)

Located in Mission Valley within 2 miles (3 km) of Old Town San Diego State Park, DoubleTree by Hilton San Diego - Hotel Circle is within a few miles (5 km) of other popular sights such as University of San Diego. This 4-star hotel has 219 rooms and welcomes guests with a restaurant, an outdoor pool, and a fitness center. San Diego Zoo and Balboa Park are also nearby.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. Start each morning off right with full breakfast served for a fee.


Rooms

The 219 rooms are air-conditioned and have an array of amenities, including balconies, MP3 docks, and refrigerators. Guests can expect to find WiFi and 32-inch flat-screen TVs with cable channels and pay movies. Bathrooms have hair dryers and designer toiletries. Coffee makers, free weekday newspapers, and phones are also available.


Property features

Guests of DoubleTree by Hilton San Diego - Hotel Circle have access to an outdoor pool, a fitness center, and a spa tub. Self parking is offered for USD 22.00 per night. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include WiFi in public areas, a business center, and express check-out.

Room options

Deluxe Two Queens

Queen 2 | Sleeps 5

Deluxe King

King 1 | Sleeps 4

King, Family Suite

King 1 | Twin 1 | Sleeps 4

Junior Suite, 1 King Bed with Sofa bed

King 1 | Sleeps 4

Guest reviews for DoubleTree by Hilton San Diego - Hotel Circle

Everyone (21) Couples (19) Business (13) Family (30) Other (5) Friends (5)
4

overall a good hotel

Everyone

We had a room block for a wedding. Upon check in there were AC problems with some of the rooms but were addressed quickly. Overall this was g good place to stay. Convenient to everything. Enjoyed our stay and would stay again. Thanks to all staff!!

By , from Arlington, Texas on May 26, 2017

1

worst experience. very poor quality.

Everyone

We ordered a king sized bed room for two nights. We arrived and was not greeted at all, nobody helped with our heavy luggages. The hotel then overbooked us and gave us a queen size bed room without even noticing us. Upon the realization that the room is not what we ordered, we complained and the receptionist simply said that they overbooked and there's nothing they could do. No apologies, no nothing. The AC in the room was not working, the refrigerator was not cold, the ice machine did not work. They said they would try to fix the AC and if it doesnt work, they would like to move us to a different room, we said yes, but nothing happened and the AC is still broken. The service was apathetic and very cold. It traumatized us from ever using any hilton hotel. Worst hotel experience.

By on May 24, 2017

Review comment responded on Jun 3, 2017

Thank you for your comments, I will be sharing them with the team to improve your experience in the future.

3
Everyone

It was a pretty good hotel. For the price I was expecting the quality to be better, furniture is old and ripped.

By on May 7, 2017

Review comment responded on May 9, 2017

Hello, Thank you for choosing Double Tree Hotels! Our team aspired to always deliver a wonderful experience to every guest, and I'm happy we made that possible for you. In regards to the hotel, I'm excited to inform you that we are currently going under renovations to improve the quality of our guest rooms. Thanks again for your review and we hope if your travels bring you back to the area, that you will consider choosing us again! - Julissa Hernandez

3
Everyone

The staff was not good, we were trying to get a wine opener but no one on the kitchen would answer. We also had a very hard time finding parking, they charge 22$ for parking! In the room I kept getting whiffs of throw up

By , from Manteca, CA on Apr 29, 2017

Review comment responded on May 1, 2017

Dear Amairani, Thank you for choosing us and taking the time to give us your feedback. We are disappointed you were not happy with your stay. It's our mission to provide every guest with a warm and unforgettable experience, and I assure you that we have taken your comments seriously and will be using them as a learning tool to prevent issues like this from happening in the future. If your travels bring you back to the area, we hope that you will consider choosing us again to experience our improvements. - Julissa Hernandez

4

nice hotel

Everyone

The hotel over all was fabulous. The room was large and clean. The view was beautiful. The only thing that I have to say that is negative is that we were placed on a floor that had a ton of partying. Both nights we stayed we we're woken up by people partying and screaming. I was extremely disappointed by this part of the hotel. Other than the partying the hotel was great. The hotel staff were pleasant. They did their best to handle the partying but I didn't wasn't happy with the way the handled it with me. The front office manager didn't offer to comp a night or anything like that. I had to call the corporate office and complain.

By , from arizona on Mar 13, 2017

Review comment responded on Mar 17, 2017

Dear Heather, Thank you for choosing us and taking the time to give us your feedback. We are disappointed you were not happy with your stay. It's our mission to provide every guest with a warm and unforgettable experience, and I assure you that we have taken your comments seriously and will be using them as a learning tool. If your travels bring you back to the area, we hope to show you that these issues don’t typically happen at the Double Tree Hotel Circle. We appreciate your candid feedback and we hope to see you in the near future! - Julissa Hernandez

1

horrible stay

Everyone

The towels were dirty the room wasn't clean ask for another I was told that their was no more! I will never stay at this doubletree again

By , from ohio on Feb 25, 2017

Review comment responded on Feb 27, 2017

Dear Nicole, Thank you for choosing us and taking the time to write a review. We are disappointed you were not satisfied with your stay. Our team works very hard to ensure every guest has an enjoyable experience while staying with us. We have taken your comments under consideration and will be using them as a learning tool. We hope you will consider giving us another opportunity to show you these issues aren't common at our property. Thank you again for your review and we hope to see you in the near future! - Julissa Hernandez

3

needs work!

Everyone

We took this trip to have a nice warm getaway. It was located right in between where we were spending our time in San Diego. When we got there you could instantly tell that it was outdated. Carpet was dirty, the drapes were cut and sewn back together in the middles. Our bathroom had missing caulking, outlets were almost coming out of the wall. As a destination hotel, the quality was poor. The staff was very friendly and that helped mask the quality of the hotel.

By on Feb 1, 2017

Review comment responded on Feb 14, 2017

Hi Dave, Thank you for choosing to stay with and providing candid feedback! Our team aspires to deliver the best service possible and ensure that all of our guests have a wonderful experience. I will definitely take your comments into consideration as we continually work to improve our guest experience. In regards to the hotel, I'm excited to inform you that we will be going under renovations this year to improve the quality of our guest rooms. We hope that you will consider giving us another try in the future to experience our improvements. - Julissa Hernandez

2

too many extra charges

Everyone

The location was good, it had a good rating, however it did not meet my expectation, the room was average, Lot of extra fees(for internet usage, parking etc). The TV was not working properly in the kids room, the ceiling was way too low for the bunk bed, my kids bumped their head twice. There were other good hotels near by that serve free breakfast and also has free internet. Will not be recommending or booking again.

By , from Portland Oregon on Jan 30, 2017

Review comment responded on Feb 17, 2017

Dear Reena, Thank you for choosing us and taking the time to write a review. We greatly appreciate your feedback and we sincerely apologize for the issues you experienced during your stay. We will be sure to take your comments about our property under consideration as we re-evaluate guest needs and continually work to improve our guest experience. If your travels bring you back to the area, we hope that you will consider giving us another try in the future. - Julissa Hernandez

2

not like other double trees

Everyone

Double Trees are usually nice hotels but not this one. It seems like this hotel has seen better days. The facility is outdated and not well maintained.

By on Jan 18, 2017

Review comment responded on Feb 17, 2017

Hello, Thank you for your review. We greatly appreciate your feedback and we sincerely apologize for the issues you experienced during your stay. Our hotel will be going under renovations this year to improve the quality of our guest rooms. I hope that if your travels bring you back to the area, that you will consider giving us another try to experience our improvements. - Julissa Hernandez

3

terrible smell

Everyone

Room was fairly nice and hotel was in a good location. However, the bathtub had purple stain in it. Also the hallway on the fourth floor bad a terrible odor that eventually made its way into our room. Informed the front desk who had a housekeeper spray air freshener. Was not enough to cover the smell of death. Was told it was an "engineering" problem... Smelled like a sewage problem.

By , from Boston on Jan 14, 2017

Review comment responded on Feb 17, 2017

Dear Kevin, Thank you for your review. We greatly appreciate your candid feedback and we sincerely apologize for the issues you experienced during your stay. We have took your comments under consideration as we continue to improve our guest satisfaction. In regards to the hotel, we will be going under renovations this year to improve the quality of our guest rooms. We hope if your travels bring you back to the area, that you will consider staying with us again to experience our improvements. - Julissa Hernandez