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Best Western Plus Island Palms Hotel & Marina

3.0 out of 5.0

Recent guest reviews

We built a fire in the fire pit on the beach and had a blast, barbecuing and making s'mores.

Staff/location/amenities/restaurant/bar were all excellent. Room was clean and nicely decorated, but smallish for the two queen beds. Would suggest a shuttle be added as an amenity. Riding the complimentary bikes around the island was super fun!

This hotel is just across the street from the beach and some spectacular ocean views. The room itself was spacious with a kitchenette, a generous seating area and a bathroom that had a door to separate the shower area from the sink. The restaurant also has views of the pool and marina with very friendly staff members.

Great location! Room was nice. We were going to humphreys by the bay so it worked out nicely for us to be able to walk.

ask for marina view, easy to get to attractions, parking on site. close to airport nice place to stay

we were greeted with big smile from the time we stepped in. we got free upgrade to ocean view room. room was clean and comfortable. it is a hotel we would go back to.

My husband and I had our wedding reception here in 1998. We were celebrating our anniversary by staying the night. When we checked in the lady at the front desk surprised us by asking if we wanted a view of the bay room. We accepted their generous offer. Loved the pools and that they have complementary bike rentals and tennis racket rentals too.

​The double room was small compared to other hotels but spent most of the time away from the room. The room overall looked fine-carpet had residual stain. The beds were comfortable and clean, good ample room in bathroom and shower. The pools are convenient but pretty small. The bike checkouts are convenient for a fun short excursion. Staff was nice, arrived in the morning and was able to stow our luggage securely with the front desk before check-in time. Housekeeping always did a good job replenishing towels and cleaning. On-site restaurant is convenient for breakfast or a bite when too tired to venture out. Restaurants nearby; including the Bali Hai restaurant which had excellent food. A week later, I had an extra charge; turned out for parking but didn't park a car. A call to customer service resolved it easily and quickly. $10 Lyft ride to airport & Sea World; $15 to Balboa Park/San Diego Zoo but more or less depending on driver/traffic.

The girl at the front desk didn't explain to us that the various buildings were locked and we would need our key just to enter. We were fruitlessly trying to get when a maid took pity on us and let us in. Looking around for room 540, same maid showed us back outside and started climbing stairs...looking at that 500 number worried us but luckily it was only second floor. Then the room was so over scented that I couldn't breathe. That's when Spencer made things right. He upgraded our room and did a smell test and then let me choose from 2. Beautiful rooms, decent water pressure, great breakfast. Highly recommend

It is just a beautiful place. We totally enjoyed our stay and were pleased with the view and what all this resort had to offer us.

Beautiful upscale hotel with lots of amenities and clean spacious rooms. We stayed in room number 442 it was large with the kitchenette outside patio and comfortable beds I would definitely recommend staying here. Stephanie everything was good except for the breakfast could've been better

Nice hotel, clean affordable and comfortable too. Great hotel near the harbor with large rooms, very clean and the beds are very comfortable. Everything was great except for the breakfast that was ordered to the room was subpar. It came on time but was cold and did not taste very good. So other than that everything was awesome. The staff was great and the views were beautiful

We stayed 3 nights and had a pleasant stay, nice room with marina view, we used the free bikes, the pool was top.

Beautiful location, friendly staff, great room overlooking the marine with a small seating area. Rooms were great with shutters and a ceiling fan.

Satisfied w/ the view! Love it! I still want to come back again & stay longer!

We had a reservation glitch and Danny at the front desk went above and beyond to assist us and get us rooms for two nights. He was kind and understanding and honored the quoted rates, when he could have charged us a lot more. Austen also helped in relocating our luggage and was extremely accommodating. We will stay here again!

This is a very nice hotel in a great location, especially if you like to see navy ships and planes. The only problem I had was the room. We got a double queen because that was all that was available with a view of the harbor. There were two queen beds stuffed into the room. We couldn't use the closet at all because the bed was right in front of it. It was ver difficult ro move around in the room and if wome was sitting at the desk you had to go over the bed to go to the bath room. The location is fantastic only 15 minutes to the Midway and seaport. The staff was very friendly and helpful.

Room was good size. Beds were very comfortable. Very quiet. Staff was excellent.

Our last night in vacation was spent here! People were super friendly, the pool was really nice. Being right on the marina and the channel was beautiful. Thanks so much.

Right in the middle of main attractions. Pool is 8.5 ft deep. My kids (8, 10, 12, and 19) loved being able to jump in! Small pier and beach across the street. We had a marine view room with kitchen. Private and quite! They even did our dishes for us. Definitely going back.

2051 Shelter Island Dr San Diego CA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Marina
  • 2 outdoor pools

Located in Point Loma, Best Western Plus Island Palms Hotel & Marina is within a few miles (5 km) of sights such as Rock Church and Point Loma Nazarene University. This 227-room, 3-star hotel has 2 outdoor pools along with a marina and a restaurant. It's on the waterfront and also close to Ocean Beach Park and Sunset Cliffs Natural Park.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. Cooked-to-order breakfast is offered for a fee each morning from 6:30 AM to 11 AM.


Rooms

All 227 air-conditioned rooms feature microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and cable TV. Bathrooms have hair dryers and free toiletries. Free local calls, safes, and ironing boards are also available.


Property features

Guests of Best Western Plus Island Palms Hotel & Marina have access to a marina, 2 outdoor pools, and a fitness center. If you drive, self parking is USD 15 per night, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a spa tub, outdoor tennis courts, and free WiFi in public areas.

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator

King 1 | Sleeps 2

Suite, Multiple Beds, Kitchen, Marina View (with Sofabed)

King 2 | Sleeps 6

Standard Room, 1 King Bed, Non Smoking, Refrigerator

King 1 | Sleeps 2

Standard Room, 1 King Bed, Refrigerator, Marina View

King 1 | Sleeps 2

Guest reviews for Best Western Plus Island Palms Hotel & Marina

Everyone (52) Couples (216) Business (22) Family (163) Friends (23) Other (23)
5

my favorite place to stay when visiting san diego!

Families

We built a fire in the fire pit on the beach and had a blast, barbecuing and making s'mores.

By on Jan 5, 2018

5

great resort at a great price.

Families

Staff/location/amenities/restaurant/bar were all excellent. Room was clean and nicely decorated, but smallish for the two queen beds. Would suggest a shuttle be added as an amenity. Riding the complimentary bikes around the island was super fun!

By , from Denver, CO on Jan 4, 2018

5

beautiful view!

Everyone

This hotel is just across the street from the beach and some spectacular ocean views. The room itself was spacious with a kitchenette, a generous seating area and a bathroom that had a door to separate the shower area from the sink. The restaurant also has views of the pool and marina with very friendly staff members.

By , from Bellevue, WA on Dec 31, 2017

4

overall good

Everyone

Great location! Room was nice. We were going to humphreys by the bay so it worked out nicely for us to be able to walk.

By on Sep 25, 2017

5
Everyone

ask for marina view, easy to get to attractions, parking on site. close to airport nice place to stay

By , from new york on Sep 14, 2017

4

nice and quiet hotel near water front

Everyone

we were greeted with big smile from the time we stepped in. we got free upgrade to ocean view room. room was clean and comfortable. it is a hotel we would go back to.

By , from denver on Sep 1, 2017

5

right on the water.

Everyone

My husband and I had our wedding reception here in 1998. We were celebrating our anniversary by staying the night. When we checked in the lady at the front desk surprised us by asking if we wanted a view of the bay room. We accepted their generous offer. Loved the pools and that they have complementary bike rentals and tennis racket rentals too.

By on Aug 29, 2017

4

nice hotel next to boat marina

Everyone

​The double room was small compared to other hotels but spent most of the time away from the room. The room overall looked fine-carpet had residual stain. The beds were comfortable and clean, good ample room in bathroom and shower. The pools are convenient but pretty small. The bike checkouts are convenient for a fun short excursion. Staff was nice, arrived in the morning and was able to stow our luggage securely with the front desk before check-in time. Housekeeping always did a good job replenishing towels and cleaning. On-site restaurant is convenient for breakfast or a bite when too tired to venture out. Restaurants nearby; including the Bali Hai restaurant which had excellent food. A week later, I had an extra charge; turned out for parking but didn't park a car. A call to customer service resolved it easily and quickly. $10 Lyft ride to airport & Sea World; $15 to Balboa Park/San Diego Zoo but more or less depending on driver/traffic.

By , from Utah on Aug 23, 2017

4

nightmare start but really nice hotel

Everyone

The girl at the front desk didn't explain to us that the various buildings were locked and we would need our key just to enter. We were fruitlessly trying to get when a maid took pity on us and let us in. Looking around for room 540, same maid showed us back outside and started climbing stairs...looking at that 500 number worried us but luckily it was only second floor. Then the room was so over scented that I couldn't breathe. That's when Spencer made things right. He upgraded our room and did a smell test and then let me choose from 2. Beautiful rooms, decent water pressure, great breakfast. Highly recommend

By , from NC on Aug 22, 2017

5

nice location and wheel chair friendly.

Everyone

It is just a beautiful place. We totally enjoyed our stay and were pleased with the view and what all this resort had to offer us.

By on Jul 27, 2017