Front desk person was super rude
Easy assess to get into the freeways
Clean and friendly
Is great close to everything and really friendly staff i always stay at this place every time that i come to diego
Front desk accommodating. breakfast better than average.
The bath tub was dirty and rusted and the towels were old and didn’t look clean. Also there was no wash cloths available. The whole night we could hear the noice from the freeway and the heating unit was loud. We couldn’t get any sleep due to it.
I do not recommend, property is outdated, filthy and a lot of homeless hang around.
Maintenance service must be better, didn't have smog and monoxide alarms; staff in the night told me a discount for the problem; I have to sleep with window open; staff in the morning told me to call orbitz for discount.
Very good
It was pretty clean, the bed was comfortable but the sink area smelled like mildew.
Asked for non smoking room but our room smelled like a Vegas casino and humidity. Did not ask for a new room due to the fact that they were completely sold out for the weekend. Had kids with me and they complained about the smell. Good thing we just used the rooms to sleep.
Staff was so friendly. The room was a good size for the price.
Staff was very friendly
So far this hotel had been good as expected. It is right next to gas station and like 5-8mins from food establishments. It is the closest hotel too to where we went about 5mins away. Just make sure that you wear slippers around the carpeted room, dirt will mark on your socks. The bathtub and toilet bowl have some paint peeling off. But overall, we did like our stay no foul smell when you entered the room, there is enough pillows, and the bed is pretty clean.
Located in Otay, Best Western Chula Vista/Otay Valley Hotel is within a few miles (5 km) of popular sights such as Kaiser Permanente Otay Mesa Medical Offices and Aquatica. This 118-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Free continental breakfast is included with your stay.
Guests can expect TVs with cable channels, along with free WiFi and wired Internet. Along with relaxing touches like hydromassage showers and deep soaking tubs, bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and free newspapers.
At Best Western Chula Vista/Otay Valley Hotel, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include meeting rooms, a business center, and express check-out.
Front desk person was super rude
Easy assess to get into the freeways
Clean and friendly
Is great close to everything and really friendly staff i always stay at this place every time that i come to diego
Dear Guest;Thank you for your comments. We are happy to learn your stay was pleasant. Our staff will be delighted to learn that they have made another guest happy and hopefully a return customer
Dear GuestWe apologize for the experience that you had during your stay. We thank you for letting us know where we need to improve as we are always thriving to do better
Dear GuestWe apologize for the experience that you had during your stay. We thank you for letting us know where we need to improve as we are always thriving to do better
Front desk accommodating. breakfast better than average.
Dear Guest;Thank you for your comments. We are happy to learn your stay was pleasant. Our staff will be delighted to learn that they have made another guest happy and hopefully a return customer.
Dear GuestWe apologize for the experience that you had during your stay. We thank you for letting us know where we need to improve as we are always thriving to do better,
Dear Guest;Thank you for your comments. We are happy to learn your stay was pleasant. Our staff will be delighted to learn that they have made another guest happy and hopefully a return customer.