When checking in, I was given the first room. Went to the room, as soon as I opened the door it smelled like smoke and marijuana. I went back down to the front desk and informed the girl of this, she said to me there is no way this is a non-smoking facility. I told her, mat please try another room. She gave me a key to a second room, I open the door and experienced the same thing. Smoke and marijuana. I left the keys on the counter and immediately left. Traveled 40 minutes to another hotel. This hotel is run down and dirty. Nothing like the pictures on this page. Stay away.
The room was not clean and needed maintenance. The toilet seat was broken and not attached to toilet and the toilet needed to be cleaned. Many people live there and party until early morning hours. Beer cans and bottles were left all over. The person at the front desk when I checked in was not very polite. And the room where the night window was at was very dirty.
When I stepped out of the shower, I grabbed the handle bar that’s hung on the wall beside the shower and it was so loose that it moved and I fell. At 3:17am a stranger started kicking my door repeatedly yelling for someone named “Renee” and I finally had to yell at him to tell him he had the wrong room, but it scared my wife (she has severe PTSD diagnosed), on top of all that, our neighbors tv was on the same wall as my headboard and they had their tv on full blast and their kids were screaming all night until about 2am, and started screaming again at 5am. I had work the next day and I was exhausted. Worst night I’ve ever had in a hotel. I’ve stayed at the super 8 by Wyndham in San Bernardino before and I’ve never had an issue like this. I thought the Redlands one would be better, but I was so wrong. I will probably try to contact customer service through this company because I would like a refund. When I told the lady at the front desk about everything that occurred the night before, she laughed and said “that’s weird”. She didn’t apologize or offer to make it right. I could’ve really hurt myself falling out of the shower and that stranger that banged on our door upset my wife to the point of her being very emotional.
When I arrived for checking, the door had a sign “We are back in 15 minutes” no one was at the lobby. When they finally the gave me my room I went and it was very dusty and dirty, I asked for another room and they changed it but it was dusty as well and also had a dead fly inside the fridge. Honestly I don’t recommend this hotel, it’s not worth the price.
Good experience. Thin walls, okay if a/c is on unless neighbors are loud
Room smelled like smoke and it was supposed to be nonsmoking
It was disappointing... the lobby was dirty, no coffee available as shown in the pictures. The room was little, had limited amenities; no alarm clock, coffee maker or microwave. A deposit was required for phn use even LOCAL CALLS.
The hotel was a complete dump!!! It was filthy and had I know the place was under construction I would not of stayed there!!
Overall the hotel experience was good. The office staff was super friendly and welcoming. I think it was a great deal for the amount I paid.
I was very disappointed. I saw that the hotel was rated 3.5 out of 5. There was a hole in the Wall of the bathroom. The room was very dirty. The bathroom was very dirty. We couldn´t sleep because the air conditioning was so loud. I think that the room was definitely not worth the 100 dollars that I paid.
The motel is close to the freeway and shopping is close by, with a restaurant within walking distance. The motel furnishings are dated but the room was comfortable and clean. The continental breakfast is okay, but the room is quite small for the size of the motel. It was quiet which was nice because they had a lot of guests.
I thought the website indicated a heated pool but it wasn't heated. Key would not open 1st room they moved us to another room. The price was right but we got what we paid for. Room was adequate, nothing to write home about though.
The door to my room fit so poorly that there was dirty marks on the wall from soot blown onto the room though cracks around the door with also allowed noise from the highway to be heard.
Overall ok stay ...price kinda of high but it was a saturday
We enjoyed ourselves and we will be going back soon
Towels are thin and tired. Some stuff remain in the room especially in the bathroom. I do not want to say what I saw... The front desk person was OK, but room keeper I met was rude and seems to be unhappy to be there. I can imagine why the room was so dirty. I will go to the next door in future.
Quiet, nice, and clean environment. Roomy for a quick get a way.
Nice and quiet. Clean and relaxing environment. Will stay again
Super 8 by Wyndham Redlands/San Bernardino places you within a short walk of Mountain Grove Shopping Center and within a mile (2 km) of San Bernardino County Museum. This 76-room motel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi. Located centrally in Redlands, it's connected to a shopping center and also close to The Lincoln Memorial Shrine and Paxton's Wine Cellar.
Free on-the-go breakfast is offered each morning. The onsite restaurant is perfect for a quick bite to eat.
Guests can expect free WiFi and 50-inch TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Microwaves, free long-distance calls, and free local calls are other standard amenities.
Super 8 by Wyndham Redlands/San Bernardino features an outdoor pool, free WiFi in public areas, and coffee in a common area. You can take advantage of free parking if you drive. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a microwave in a common area, express check-out, and laundry facilities.
When checking in, I was given the first room. Went to the room, as soon as I opened the door it smelled like smoke and marijuana. I went back down to the front desk and informed the girl of this, she said to me there is no way this is a non-smoking facility. I told her, mat please try another room. She gave me a key to a second room, I open the door and experienced the same thing. Smoke and marijuana. I left the keys on the counter and immediately left. Traveled 40 minutes to another hotel. This hotel is run down and dirty. Nothing like the pictures on this page. Stay away.
Thank you for taking the time to submit your rating
The room was not clean and needed maintenance. The toilet seat was broken and not attached to toilet and the toilet needed to be cleaned. Many people live there and party until early morning hours. Beer cans and bottles were left all over. The person at the front desk when I checked in was not very polite. And the room where the night window was at was very dirty.
We appreciate you taking the time to submit your rating and review, we do appreciate all feedback for it helps us make our property a better place. We will discuss all these issues in our next staff meeting so this doesn't happen again. Thank you once again
When I stepped out of the shower, I grabbed the handle bar that’s hung on the wall beside the shower and it was so loose that it moved and I fell. At 3:17am a stranger started kicking my door repeatedly yelling for someone named “Renee” and I finally had to yell at him to tell him he had the wrong room, but it scared my wife (she has severe PTSD diagnosed), on top of all that, our neighbors tv was on the same wall as my headboard and they had their tv on full blast and their kids were screaming all night until about 2am, and started screaming again at 5am. I had work the next day and I was exhausted. Worst night I’ve ever had in a hotel. I’ve stayed at the super 8 by Wyndham in San Bernardino before and I’ve never had an issue like this. I thought the Redlands one would be better, but I was so wrong. I will probably try to contact customer service through this company because I would like a refund. When I told the lady at the front desk about everything that occurred the night before, she laughed and said “that’s weird”. She didn’t apologize or offer to make it right. I could’ve really hurt myself falling out of the shower and that stranger that banged on our door upset my wife to the point of her being very emotional.
thank you for taking the time to submit your review. We would like to apologize for any inconvenience you may have encountered during your stay. We will address these issues immediately
thank you for submitting your rating
When I arrived for checking, the door had a sign “We are back in 15 minutes” no one was at the lobby. When they finally the gave me my room I went and it was very dusty and dirty, I asked for another room and they changed it but it was dusty as well and also had a dead fly inside the fridge. Honestly I don’t recommend this hotel, it’s not worth the price.
Thank you for submitting your review. All feedback is very important to us. We are very sorry for any inconvenience you may have encountered during your stay. We will address this issue immediately
Good experience. Thin walls, okay if a/c is on unless neighbors are loud
Thank you for the feedback, we do appreciate all feedback.
Room smelled like smoke and it was supposed to be nonsmoking
We apologize for any inconvenience you may have encountered during your stay, we will address this immediately. We hope at your next visit we can better accommodate you
It was disappointing... the lobby was dirty, no coffee available as shown in the pictures. The room was little, had limited amenities; no alarm clock, coffee maker or microwave. A deposit was required for phn use even LOCAL CALLS.
First we would like to apologize for any inconvenience, we do offer coffee 24 hrs. in the lobby, and we refill them promptly and when requested, all of our rooms come equipped with a mini fridge, coffee maker and alarm clocks. If there was any mix up we apologize. We hope to see you again soon.
The hotel was a complete dump!!! It was filthy and had I know the place was under construction I would not of stayed there!!
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