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Recent guest reviews

Everything everyone was good. No WOW experience but it was pleasant.

We like staff & location. Having indoor pool is something nice to have.

Staff was friendly. Breakfast good. Hotel wasn’t in best location. If you want a comfortable bed, this hotel isn’t for you. If you enjoy hearing conversations in the room next to you, this hotel is for you. Fees, taxes and parking really add up fast . Wish hotels would give the true costs. You’re told 119 a night but when u get bill for 2 nights it’s almost 400.00

Location a little farther away from Gonzalez Center than I anticipated

Parking was expensive and not included in cost for property comparison.

We had dirty underwear under are beds and toilet paper. We told the staff and they didn’t care. Bathroom was dirty as well.

There was no hot water in the bathroom, The AC didn't really work in my room, The staff was friendly and Dealing with three different Events Including a Furry convention they did there best to accommodate.

The location was excellent for walking to areas of interest. The room was comfortable, the staff friendly and having that fruit infused ice water in the lobby was most appreciated.

Property was just fine with one exception: Maid service seemed lacking due to not caring about details. 1. There was no shampoo or body wash. Yet there were two body lotions. 2. trash in bathroom was hidden between toilet and wall and for quite a while we thought there was no trash in there. 3. room clock was off about 6 hours. Oh - loudest toilet flush I ever heard in my life. works great, but super loud.

With this being my 1st official visit to San Antonio i wanted to be close to the river walk (walking distance) as well as have nice lodging for after all the site seeing. The positives are the hotel staff i came in contact with were very pleasant, also i arrived several hours before check in and was able to go into my room. The not so positives are that the room itself had a view of a roof and a parking garage. Also the room does not come with a fridge which would have been helpful. and i also wished that the ice bucket came with a plastic liner i had to find a bag of my own to line the bucket with. Now for the negatives there is just nothing to eat near by and since i was traveling alone i didn't feel all that comfortable walking late night or really early for food since they were quite some way from the actual river walk. so i was using ride share alot which became costly after while. overall it was a nice hotel don't think i would stay again in future visits i would get a room on the river walk esp for the price i paid.

.Hotel was very clean nice staff. ;) ;) ;);) :) ;)

Water didn't drain from the tub...water was NOT hot ...had to call to get room cleaned..air conditioner didn't work properly was hot at night

Loved to rooftop pool and room service. It was Very clean and we provided with fresh linens and towels as needed daily. We had quite a view from the floor we were on. Staff was exceptional and fresh fruit infused water was available in the lobby daily. The only thing negative would be that the elevators are a bit slow. Over all it was an excellent experience and stay.

It was wonderful. All the staff was so wonderful. Everyone was wonderful

We were very excited about the advertised roof pool, but then were told there was only a third floor pool. Also toilet didn't flush and shower made a horrible noise.

E Pecan St San Antonio TX

Hotel highlights

  • Walking distance to River Walk and San Antonio Majestic Theater
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in Downtown San Antonio, Wyndham San Antonio River Walk is within a 5-minute walk of popular attractions such as River Walk and San Antonio Majestic Theater. This 410-room, 4-star hotel has a restaurant, an outdoor pool, and a 24-hour fitness center.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room. For your convenience, a full breakfast is served for a fee on weekdays from 6:30 AM to 11:00 AM and on weekends from 6:30 AM to noon.


Rooms

All 410 soundproofed rooms feature coffee makers, free weekday newspapers, and free bottled water. 42-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Laptop-compatible safes, phones, and ironing boards are also available.


Property features

At Wyndham San Antonio River Walk, guests enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. Parking is available for USD 27.00 per night (USD 32 per night for valet parking), and there's also an area shuttle for a fee. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and tours or tickets. Additional amenities include conference space, a business center, and express check-in.

Room options

Executive Suite, 1 King Bed

1 King Bed | Sleeps 3

Executive Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Executive Room, 1 King Bed, Accessible, Non Smoking (Mobility)

1 King Bed | Sleeps 3

Deluxe Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Wyndham San Antonio River Walk

Everyone (45) Couples (7) Family (18)
5
Everyone

By on Dec 30, 2019

Review comment responded on Dec 31, 2019

Thank you for your positive review of our hotel during your recent stay here in San Antonio. Please visit us again soon,

3
Everyone

By on Dec 29, 2019

Review comment responded on Dec 30, 2019

Thank you for your post regarding your stay with us.

4
Partner Couples

Everything everyone was good. No WOW experience but it was pleasant.

By on Dec 19, 2019

Review comment responded on Dec 20, 2019

Thank you for the positive review of our hotel during your most recent stay with us. Happy Holiday's,

5
Family

We like staff & location. Having indoor pool is something nice to have.

By on Nov 28, 2019

Review comment responded on Nov 29, 2019

Thank you for your positive review of our hotel during your recent stay with us. We look forward to your next visit.

2
Friends Family

Staff was friendly. Breakfast good. Hotel wasn’t in best location. If you want a comfortable bed, this hotel isn’t for you. If you enjoy hearing conversations in the room next to you, this hotel is for you. Fees, taxes and parking really add up fast . Wish hotels would give the true costs. You’re told 119 a night but when u get bill for 2 nights it’s almost 400.00

By on Nov 22, 2019

Review comment responded on Nov 23, 2019

Thank you for taking the time in completing the online survey on your recent stay with us at Wyndham San Antonio Riverwalk. On behalf of the entire team, I would like to sincerely apologize for the less memorable experience. Your feedback is essential and vital to us, and I am saddened to hear the lack of information you received. From you comments it seems your rate was 119 but that does not include taxes however on your confirmation it would show they things. Rest assure that we are taking corrective action to address the issues internally and prevent any future occurrences. We continuously strive to meet your needs and expectations. We use your helpful feedback as a training tool to improve our service and cleanliness levels. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

5
Everyone

By on Nov 6, 2019

Review comment responded on Nov 6, 2019

Thank you for your positive review of our hotel during your recent stay with us.

3
Business Business

Location a little farther away from Gonzalez Center than I anticipated

By on Nov 6, 2019

Review comment responded on Nov 7, 2019

Thank you for your feed back.

5
Everyone

By on Nov 5, 2019

Review comment responded on Nov 6, 2019

Thank you for your positive review of our hotel for your recent stay.

5
Partner Couples

Parking was expensive and not included in cost for property comparison.

By on Oct 28, 2019

Review comment responded on Oct 29, 2019

Thank you for your positive comments regarding our hotel during your stay.

1
Family

We had dirty underwear under are beds and toilet paper. We told the staff and they didn’t care. Bathroom was dirty as well.

By on Oct 14, 2019

Review comment responded on Oct 19, 2019

Hi, Thank you so much for staying with us and for taking the time to give us your feedback. I apologize for the housekeeping issues that you experienced in your guest room. Your comments have been passed on to our housekeeping director.

Wyndham San Antonio River Walk

111 E Pecan St, San Antonio, TX 78205
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