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Super 8 Universal City

2.0 out of 5.0

Recent guest reviews

We booked the hotel because the reviews were pretty good, but then we got there, and the place is in ok condition, but there are people that seem to be living there, and the room was bad. Door lock was broken, there were hairs and stains on both beds, and the shower looked like it had crud built up for 20 years! We ended up checking out, and found a hotel for less than $20 difference, and in much better shape, clean rooms, and place was in much better condition.

It was ok I didnt eat breakfest but the room was ok

The room was ok, did not use the coffee pot as it did not seem very clean. Beds were comfortable but had very thin sheets and blankets. We had reserved a non smoking room but it smelled of smoke. The room itself seemed clean and the a/c worked well.

Hair on bathroom floor, cigarette ashes behind head of bed, shower head leaking causing a lack of pressure.

Great experience! Nice laid back atmosphere— checkin checkout was quick.

I do not think that a motel should take advantage of the people that stay in their motel every week just to make money one week from spring break and us regular customers have to pay double

Dont go, they lie, they bs, they dont clean, they dont do much

I would stay here again. Hotel seems to he going under reneovation. Seems lile alot of constructiona d rig workers stat here.

Updated room with new contemporary furniture. Clean. Nice staff. Perfect for the price.

I liked how close the hotel was to the city and friends and family as well.

Where to start....The chair was all chewed up, the sheets were horribly thin and torn, the bedspread was a stained relic of mid-century pattern, in 3 of the sockets there were no bulbs, the chain lock was broken, breakfast had no protein other than some kind of commercially prepared boiled eggs. The staff was nice.

Wifi didn't work, would connect but not do anything after that...Wasn't conveniently located. Water pressure was good and a/couple worked, so that's a plus.

Room was neat. Comforter felt grungy. R/R was clean towels clean. Had fridge n micro n iron coffee pot. Construction going on woke us up. Hopefully for some upgrades. Would stay again.

We got what we paid for ! swimming pool was very bad and coffee pot didn't work. Will upgrade next time to newer hotel,

Seeing as if we stayed at a Super 8 it was better than expected.

Room was nice & spacious I would stay here again

our stay with super 8 in universal city was somewhat confusing and chaotic. we had to switch rooms 3 times. some of the hotel staff are very pleasant, yet the other half are very rude. I am the guest, ywt I didn't feel as though my needs were very important. it is all about getting the guest out to only get the next one in. we spent good money to stay here, and on our last day it was like ok.....NEXT...... plus the laundry facility was broken the whole time. very inconvenient. everything else was good though

This motel is totally not worth the stop unless every other place is booked and you don't mind taking back some micro sized pets with you. Rooms smell, still feel like they are from the 80s. Worse experience I've ever had so far. I do not recommend

The room was dirty especially the restroom , the beds were completely nasty, bed bugs !!!

I like this hotel. Rooms are good size when traveling with family. Not to far to drive to attractions like 6 flags, Alamo, caverns etc... Abundance of restaurants nearby to chose from. Movie theater and walmart near too.

200 Palisades Dr Universal City TX

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Super 8 Universal City is located 2.4 mi (3.8 km) from Joint Base San Antonio-Randolph and within a 10-minute drive of Rolling Oaks Mall. This 115-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi. Marion Koogler McNay Art Museum and AT&T Center are also within a 20-minute drive of this Universal City hotel.


Dining

Free continental breakfast is included with your stay and awaits you each morning.


Rooms

All 115 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and LCD TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Free local calls and ironing boards are also standard.


Property features

Super 8 Universal City features an outdoor pool, free WiFi in public areas, and a meeting room. If you drive, take advantage of free parking. The 24-hour front desk has staff always at the ready. Additional amenities include coffee/tea in a common area, free newspapers, and laundry facilities.

Guest reviews for Super 8 Universal City

Everyone (18) Couples (10) Business (3) Family (9) Friends (2) Other (2)
1
Everyone

We booked the hotel because the reviews were pretty good, but then we got there, and the place is in ok condition, but there are people that seem to be living there, and the room was bad. Door lock was broken, there were hairs and stains on both beds, and the shower looked like it had crud built up for 20 years! We ended up checking out, and found a hotel for less than $20 difference, and in much better shape, clean rooms, and place was in much better condition.

By , from Charlotte, NC on Apr 3, 2018

3
Everyone

It was ok I didnt eat breakfest but the room was ok

By on Mar 19, 2018

3

cheapest rates

Everyone

The room was ok, did not use the coffee pot as it did not seem very clean. Beds were comfortable but had very thin sheets and blankets. We had reserved a non smoking room but it smelled of smoke. The room itself seemed clean and the a/c worked well.

By , from Lufkin, TX on Mar 15, 2018

3

in happy with stay

Everyone

Hair on bathroom floor, cigarette ashes behind head of bed, shower head leaking causing a lack of pressure.

By on Mar 12, 2018

5
Everyone

Great experience! Nice laid back atmosphere— checkin checkout was quick.

By on Mar 11, 2018

4

convienent

Everyone

I do not think that a motel should take advantage of the people that stay in their motel every week just to make money one week from spring break and us regular customers have to pay double

By on Mar 10, 2018

1

dont go

Everyone

Dont go, they lie, they bs, they dont clean, they dont do much

By , from Texas on Aug 29, 2017

3

decent hotel

Everyone

I would stay here again. Hotel seems to he going under reneovation. Seems lile alot of constructiona d rig workers stat here.

By , from Texas (TX) on Aug 24, 2017

5
Everyone

Updated room with new contemporary furniture. Clean. Nice staff. Perfect for the price.

By on Feb 6, 2017

4

nice hotel close to the city.

Everyone

I liked how close the hotel was to the city and friends and family as well.

By , from T on Jan 6, 2017