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Stay Express Inn & Suites Seaworld/Medical Center

2.0 out of 5.0

Recent guest reviews

One word HORRIBLE! I haven't experienced a dirtier hotel! Bed bugs, lizards and cockroaches everywhere! If you want to be alive don't go here. We had to check out in the middle of the night! I had bud bites all over my body and had the worst allergic reaction!

Bed was comfortable. That’s the only thing. Everything else was crap

Nothing worked, room #'s were written on doors w sharpie, one towel no wash rags, no ice, no drinks, no snacks, cigarette burn on every surface, stains on everything, girlfriend was very upset n neither of us slept for more than cpl hrs bc of condition of room

Had a bag stolen from the hall and staff couldnt find the time to check cameras/video. Left my number for them to call me and they never even bothered.

They called to confirm our double bed reservation and told us they would hold it till midnight. We called again on the way to confirm and we were told it would be ready. They gave our room to someone else. They price gouged their rooms for spring break. Four of us had to share a king size bed, if you are a large person you can't sit on the toilet, it is to close to the wall. They were supposed to have breakfast in the morning, It was a honeybun and coffee. The front desk clerk even told us we should have stayed somewhere else. I will never stay here again and would never recommend it to anyone.

Disgusting place. Floors were sticky, smelled wet and moldy, there is no breakfast, blankets smelled weird and were wool (itchy).

Hated it. Room had bugs. Slept On top Of marriage.

Good parts; I checked in at 1 instead of 3, no problem. Staff was nice and helpful when I needed something. The bad; everything else. After checking in, went to the slowest hotel elevator ever, and only 3 floors! I counted. The elevator took about two minutes to get to lobby, an entire minute to close the doors, another 30 seconds to start moving, and another minute to get to my room on the second floor. I used the stairs the rest of my stay. The first room they gave me, none of the lights worked. everything was plugged in, had a light bulb (one lamp didn't though), they just didn't work. And the wall socket by the bed was half covered by the headboard, not able to plug in anything. The second room was beyond filthy. Carpet had stains and scorch marks everywhere even though the whole hotel was non-smoking. Rusted shower head drooled water with no pressure, peeling paint, stained sheets, no tissue paper, broken desk (the drawer literally fell off and table wobbled a lot). The floor creaked, hair in the shower, the towels were like sandpaper and torn with holes. Seriously, holes and sandpaper! And lastly, the toilet was UNFLUSHED! Big fat log staring me in the face!

I rented this hotel about a year and half ago, it was pretty decent. This time around I rented for 3 nights but only stayed 1. The floors where dirty u could tell they where not vacuumed, there was a big water stain on the carpeted floor which was soaking wet, the restroom had wet towels someone used, there where roaches, and there was a very mild smell to it. I don't know what happened but this hotel went really down

This place had riches. very dirty carpeting. the place was in bad condition over all. with high rates! Orbits should not offer this place online.

Smelled awful.... clerk said it was cause of heavy rainfall in area... but it's not the case... Bed was wore out had bugs in it...

Very good service and nice motel with swimming pool for price paid.

The location was easy to find. Their are stores and places to eat nearby.

So dirty and nasty smelly and grimmy I don't care if I paid 50 buck for the stay.. I wouldn't pay 10 dollars if I had too!! It is so sad cause the service doesn't even care!! I requested a room non smoking and of course it never fails I get a room that smells like ten ashtrays in there. NEVER AGAIN!!!

The price of this hotel is very attracting... but sometimes it is best to pay more. This hotel had dirty carpets, dirty towels with random hairs, a bathtub that was falling apart, a bathtub curtain that wouldn't cover the bathtub correctly, and also no shampoo... no conditioner. You get less than what you pay for.

The room was clean, furnishing looked new, no roaches had security , and the breakfast was well stocked

The place was dirtyt the room I stayed in was. Not clean bedding all strained. Sofa was dirty and torn..I literally slept on a chair. And I was not about to ask for another room made me just think that they were all like that

The room was non smoking but smelled like smoke. Stains all over the carpets. It was as I expected for the price. But I wouldn't stay there again.

Good place to stay nice customer service and nice weather also

it was good, a bit rundown but u do what get you pay for, small parking lot

5336 Wurzbach Road San Antonio TX

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool
  • Business center

Located within 2 miles (3 km) of Ingram Park Mall, Stay Express Inn & Suites Seaworld/Medical Center is within 3 miles (5 km) of South Texas Medical Center. This 62-room motel has an outdoor pool, free in-room WiFi, and free self parking. San Antonio SeaWorld is also within a 15-minute drive.


Rooms

All 62 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect wired Internet, free WiFi, and TVs with cable channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Free newspapers, free local calls, and safes are also available.


Property features

Stay Express Inn & Suites Seaworld/Medical Center features an outdoor pool, free WiFi in public areas, and a business center. You can take advantage of free parking if you drive. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and luggage storage. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and a computer station.

Room options

Double Room, 2 Bedrooms

Full 2 | Sleeps 4

Suite

King 1 | Sleeps 3

Guest reviews for Stay Express Inn & Suites Seaworld/Medical Center

Everyone (12) Couples (16) Business (12) Family (27) Friends (4) Other (8)
1
Everyone

One word HORRIBLE! I haven't experienced a dirtier hotel! Bed bugs, lizards and cockroaches everywhere! If you want to be alive don't go here. We had to check out in the middle of the night! I had bud bites all over my body and had the worst allergic reaction!

By , from San Antonio on Oct 11, 2017

3
Everyone

Bed was comfortable. That’s the only thing. Everything else was crap

By on Oct 3, 2017

1

horrible, terrible, want my $ back

Everyone

Nothing worked, room #'s were written on doors w sharpie, one towel no wash rags, no ice, no drinks, no snacks, cigarette burn on every surface, stains on everything, girlfriend was very upset n neither of us slept for more than cpl hrs bc of condition of room

By , from TX on Sep 4, 2017

1

stay away!

Everyone

Had a bag stolen from the hall and staff couldnt find the time to check cameras/video. Left my number for them to call me and they never even bothered.

By , from san antonio, tx on Aug 23, 2017

1

will never stay there again

Everyone

They called to confirm our double bed reservation and told us they would hold it till midnight. We called again on the way to confirm and we were told it would be ready. They gave our room to someone else. They price gouged their rooms for spring break. Four of us had to share a king size bed, if you are a large person you can't sit on the toilet, it is to close to the wall. They were supposed to have breakfast in the morning, It was a honeybun and coffee. The front desk clerk even told us we should have stayed somewhere else. I will never stay here again and would never recommend it to anyone.

By on Mar 16, 2017

1
Everyone

Disgusting place. Floors were sticky, smelled wet and moldy, there is no breakfast, blankets smelled weird and were wool (itchy).

By on Mar 15, 2017

3

nasty room

Everyone

Hated it. Room had bugs. Slept On top Of marriage.

By on Oct 16, 2016

1

nice people, nightmare hotel.

Everyone

Good parts; I checked in at 1 instead of 3, no problem. Staff was nice and helpful when I needed something. The bad; everything else. After checking in, went to the slowest hotel elevator ever, and only 3 floors! I counted. The elevator took about two minutes to get to lobby, an entire minute to close the doors, another 30 seconds to start moving, and another minute to get to my room on the second floor. I used the stairs the rest of my stay. The first room they gave me, none of the lights worked. everything was plugged in, had a light bulb (one lamp didn't though), they just didn't work. And the wall socket by the bed was half covered by the headboard, not able to plug in anything. The second room was beyond filthy. Carpet had stains and scorch marks everywhere even though the whole hotel was non-smoking. Rusted shower head drooled water with no pressure, peeling paint, stained sheets, no tissue paper, broken desk (the drawer literally fell off and table wobbled a lot). The floor creaked, hair in the shower, the towels were like sandpaper and torn with holes. Seriously, holes and sandpaper! And lastly, the toilet was UNFLUSHED! Big fat log staring me in the face!

By , from Eagle Pass on Aug 4, 2016

1

had a better experience before

Everyone

I rented this hotel about a year and half ago, it was pretty decent. This time around I rented for 3 nights but only stayed 1. The floors where dirty u could tell they where not vacuumed, there was a big water stain on the carpeted floor which was soaking wet, the restroom had wet towels someone used, there where roaches, and there was a very mild smell to it. I don't know what happened but this hotel went really down

By on Jul 29, 2016

1

very disapointed

Everyone

This place had riches. very dirty carpeting. the place was in bad condition over all. with high rates! Orbits should not offer this place online.

By on Jul 24, 2016

Review comment responded on Aug 24, 2016

Thank you for your feedback, and we apologize for your negative experience at our location, we are in the process of remodeling and improving our hotel. We hope you choose to stay with us again in the future and give us another chance.