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Regency Inn and Suites San Antonio

2.0 out of 5.0

Recent guest reviews

The hotel needs to be remodeled ASAP. Manager should hire more people. Front door was dusty, linen had a dime size hole, lamp was in bad shape, the fridge smells because it was unplugged, and towel smelled like cigarette. I want my money back.

It was an average stay for average price. I was satisfied overall

I stayed there 4 days while my husband was hospitalized.The motel is near the medical center area without having to fight heavy traffic to get there, which is a big plus. It is a budget motel, but was very quiet and well managed.

After traveling a long ride. We thought it was a good stay

Very reasonable rate and the best in room amenities of all the 8 night we spent in hotels in 3 states. Staff were very professional an acommodating.

Came in late after traveling for a long time and checked in with no problems.

Bed BuGS Bed BuGS Bed BuGS- now they were in my luggage and all my personal house is a mess with these bugs

very good experience, no complaints. i definitely would stay at this hotel again next time.

Good experience and absolutely no complaints. Would recommend to family on a travel budget.

Frindly staff clean rooms good value. I had a good stay there and will stay there again.

Rooms larger than normal motel rooms, which is a nice thing. First room: The coffee pot did not work, manager brought a new one which worked fine: 2. Had a water leak under the sink and the carpet was wet there. Moved to a second room where everything worked fine. Finished business on Monday so did not stay the second night. No refund offered by the manager.. Would stay again if nothing else at a comparable price was offered. Did not get breakfast which was supposed to start at 7:00 a.m. at which time the doors were still not unlocked, Had to leave for appt., so did not get breakfast.

The hotel was reasonable priced and in a central location. Clean room and friendly staff.

Upon arrival we found the bath tub to be very dirty and the floor had wads of toilet paper all over it. I would not stay at the place again even if it was offered for free.

The Regency Inn and Suites hotel was very dissatisfying. The room was dirty and the bathroom was hideous. Waste from the prior occupant was left in the refrigerator. This was our indication that the room hadn't been cleaned properly. The room had a terrible mold smell and the carpet was VERY dirty. The bathroom had hair in the shower. PLEASE don't stay in this hotel. Just spend a little more money and stay somewhere nicer.

The staff was very nice and helpful. The rooms and location were horrible. It was in the middle of nowhere and I felt unsafe staying in the room at night. My toilet didnt work through the first two days which was VERY upsetting and they finally came and fixed it on day 3 but on that night it overflowed and when I called the office they told me I had to switch rooms which was very inconvienient. I guess it goes that you get what you pay for.

First of all when I arrived, The room was not very clean and the managment of the hotel was very poor.

My room had months worth of mold growing in the bathroom, burnt out light bulbs and a roach for company. The carpet was sticky and the walls stained in questionable ways. They offered to move me to a different room which had a toliet that wouldn't stop running. The other room didn't have mold or a roach, but was otherwise comparable. I've stayed at $19.99 a night hotels that were cleaner.

9727 Fredericksburg Rd San Antonio TX

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Laundry facilities
  • 24-hour front desk

Regency Inn and Suites San Antonio places you within 2 miles (3 km) of Huebner Oaks and South Texas Medical Center. This 33-room motel welcomes guests with conveniences like free in-room WiFi, free self parking, and laundry facilities. Malibu Castle and Wonderland of the Americas Mall are also nearby.


Rooms

All of Regency Inn and Suites San Antonio's 33 rooms are air-conditioned and have an array of amenities, including coffee makers, free local calls, and ironing boards. TVs come with cable channels, and free WiFi keeps guests connected. Hair dryers are also available.


Property features

At Regency Inn and Suites San Antonio, guests have access to free WiFi in public areas, conference space, and laundry facilities. If you drive, put free parking to good use. Front-desk staff are standing by 24/7 to assist with any requests.

Room options

Two queen bed non smoking

Queen 2 | Sleeps 4

Suite, One King Bed, Non-Smoking

King 1 | Sleeps 2

Suite, Two Queen Beds, Non-Smoking

Queen 2 | Sleeps 4

Guest reviews for Regency Inn and Suites San Antonio

Everyone (1) Couples (2) Business (4) Family (1) Other (3) Friends (6)
1

pay the extra money for something better elsewhere

Everyone

The hotel needs to be remodeled ASAP. Manager should hire more people. Front door was dusty, linen had a dime size hole, lamp was in bad shape, the fridge smells because it was unplugged, and towel smelled like cigarette. I want my money back.

By , from Frequent on Mar 22, 2016

3

it serves it's purpose

Couples

It was an average stay for average price. I was satisfied overall

By on Dec 29, 2014

2

good location

Singles

I stayed there 4 days while my husband was hospitalized.The motel is near the medical center area without having to fight heavy traffic to get there, which is a big plus. It is a budget motel, but was very quiet and well managed.

By on Jun 12, 2014

4

nice stay for the money.ca

GetawayWithFriends

After traveling a long ride. We thought it was a good stay

By on Dec 29, 2013

3

my fair lady

Couples

Very reasonable rate and the best in room amenities of all the 8 night we spent in hotels in 3 states. Staff were very professional an acommodating.

By on Dec 29, 2013

4

nice stay for the money.ca

GetawayWithFriends

Came in late after traveling for a long time and checked in with no problems.

By on Dec 28, 2013

1

bed bugs bed bugs bed bugs bed bugs

GetawayWithFriends

Bed BuGS Bed BuGS Bed BuGS- now they were in my luggage and all my personal house is a mess with these bugs

By on Nov 18, 2013

4

quick stop inn

GetawayWithFriends

very good experience, no complaints. i definitely would stay at this hotel again next time.

By on Sep 15, 2013

4

one night stay

GetawayWithFriends

Good experience and absolutely no complaints. Would recommend to family on a travel budget.

By on Sep 14, 2013

4

good place to stay.

BusinessTravelers

Frindly staff clean rooms good value. I had a good stay there and will stay there again.

By on Feb 9, 2012