Skip to main content
Beginning of main content

Red Roof PLUS+ San Antonio Downtown - Riverwalk

2.5 out of 5.0

Recent guest reviews

public facilities need to upgrade. Kinds old and smelly.

Had a reservation through Orbitz but were told on arrival they didn’t have a room for us. Finally got a room after complaining, but were next to the electrical room, so slept badly due to the constant booming noise. Had to park in a dirt lot with pot holes because their garage was full. We were able to switch rooms the next day, and the second room was better.

They canceled my room and the guy in the front did nothing to try to hemp

Always my first choice when I come to San Antonio

Very friendly and busy staff since the price is very affordable and it’s close to the river walk. Very clean room and with a nice view of downtown on the 5th floor.

Decent hotel, not flashy or anything. The room was a good size.

Great location, easy walking distance to everything! Was very hot in the room though!

The tub snd sink constantly stop up with water. The room had a bad smell.

The rooms were furnished very sterile. There was no cozy feel to the room and it was partially clean. The bedding didn't seem clean and the towels in the bathroom were a little grunge looking. The price was ok but it's not worth the experience.

The room was not clean, the sheets were dirty and the floors were dirty. Housekeeping never cleaned our room. In fact housekeeping was on our floor when we left to breakfast and we asked for towels. Needless to say we didn't get our room clean of course we weren't going to get towels. So we didn't. They stated that they have coffee 24 hours a day because they don't serve breakfast but when I went to go get coffee the staff said they were to busy.

The location and price can't be beat. Its close to the Alamo, RiverWalk and all major Downtown attrations plus it was quiet and clean.

Roach in room. Rusty metal door frames. Sink clogged. Noisy hallway. Be aware they charge $15/day for parking (not included in room rate).

Booked my stay here trough the website for a weekend getaway , worst idea. Everything was going well until we headed back to the room and started getting ready , heard a knock on the door . to open and see that it was one of the security telling us that he had a complain from next door saying we were banging on walls (to which this was not true) yet i lowered my music because i thought maybe that was the problem. we left the place around 10pm and came back around 4 am to notice that our keys weren't working! We went downstairs to see what was going on , to find out we had been kicked out of the hotel, Reason being the same person who had complained at first said we were AGAIN banging and kicking on walls, yet when this happened we were no longer in the room or hotel. One of the security guys confirmed this , because when the person called to complain again he was sent to our room and he noticed there was no one in there. I just think this was so unfair . to listen to someone that clearly was lying. Just because you see a couple in their late 20's does not mean we are "destructive". I rate this hotel a 1 star just because room was in good condition but the front desk staff were very unfair and didn't really seem to care and help.

pleasant no fancy trappings put nice. all staff was very helpful

Room smelled like urine. Pool dirty. I think I saw a dead tick in the corner of the bathroom. Animal poop on the pool towels. That being said we did not complain to the manager because we are not that kind of people. We just won't give them our business again. I thought I should warn others too though. It is very close to downtown though which is good. The front desk staff was super nice. The parking seemed really secure although you can get cheaper not secure parking in a lot next door for $5/ day. February in texas can be swimming weather so it's probably a good idea to keep pool clean. Also right next to i37- we didn't care about the white noise of cars but be warned if you are a light sleeper.

We were extremely disappointed to have to pay $15 per day to park our car at the hotel! If you walk two blocks away from the hotel away from the center city side, you will find many homeless people sleeping in the streets. Our bathroom was not very clean. There was dried urine around the base of the toilet and remained there the entire 5 days of our stay even though they 'cleaned' the room daily. Additionally, one pillow on the bed had blood stains on it and should have been removed immediately rather than leave on the bed. They only offer coffee as their continental breakfast, so come prepared to seek out local eateries.

There was no free parking as advertised. There were homeless people living under the bridge next door. Aged and outdated.

It's nice enough if you're a normal human. Staff are perfectly helpful. It's clean. I had a little bit of trouble figuring out how to make the shower work, but I got it. Good price, conveniently located, I would definitely stay there again.

Excellent staff and security. Mike and John were a pleasure. Thank you for a wonderful stay!

The check in was a little slow but the staff very friendly. The room was clean but with a bad smell. The location is really good but on the edge of a little "shade " area. We thought the parking garage was a plus.

1011 E Houston St San Antonio TX

Hotel highlights

  • Walking distance to Alamo and River Walk
  • Free WiFi in rooms and public areas
  • Outdoor pool
  • Laundry facilities

Located in Downtown San Antonio, Red Roof PLUS+ San Antonio Downtown - Riverwalk is within a 10-minute walk of popular sights such as Alamo and Shops at Rivercenter. This 215-room hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and coffee/tea in a common area. Near the airport, it's also near River Walk and Alamodome.


Dining

Order from room service to satisfy your hunger without leaving your room.


Rooms

All of Red Roof PLUS+ San Antonio Downtown - Riverwalk's 215 rooms are air-conditioned and have an array of amenities, including coffee makers, free local calls, and ironing boards. Guests can expect free WiFi and flat-screen TVs with cable channels and pay movies. Hair dryers and desks are other standard amenities.


Property features

Red Roof PLUS+ San Antonio Downtown - Riverwalk features an outdoor pool, free WiFi in public areas, and conference space. Self parking is available for USD 15.00 per day. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and luggage storage. Additional amenities include coffee/tea in a common area, a computer station, and laundry facilities.

Room options

Superior Room, 1 King Bed, Accessible, Non Smoking

King 1 | Sleeps 2

Room, 1 King Bed, Accessible

King 1 | Sleeps 2

Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Guest reviews for Red Roof PLUS+ San Antonio Downtown - Riverwalk

Everyone (26) Couples (62) Business (26) Family (75) Friends (15) Other (17)
3
Everyone

public facilities need to upgrade. Kinds old and smelly.

By on Feb 23, 2018

2

convenient location, disappointing for the price

Everyone

Had a reservation through Orbitz but were told on arrival they didn’t have a room for us. Finally got a room after complaining, but were next to the electrical room, so slept badly due to the constant booming noise. Had to park in a dirt lot with pot holes because their garage was full. We were able to switch rooms the next day, and the second room was better.

By on Feb 19, 2018

1
Everyone

They canceled my room and the guy in the front did nothing to try to hemp

By on Feb 19, 2018

4

nice hotel close to downtown san antonio

Everyone

Always my first choice when I come to San Antonio

By on Feb 11, 2018

Review comment responded on Feb 12, 2018

Great to hear that we are always your choice when coming to San Antonio. We love to see familiar faces walk through the door. Thank you for always staying with us. We will see you again during your next stay. Have a wonderful day.

4

great hotel!

Everyone

Very friendly and busy staff since the price is very affordable and it’s close to the river walk. Very clean room and with a nice view of downtown on the 5th floor.

By , from la vernia, Tx on Feb 2, 2018

4

nice hotel for the money

Everyone

Decent hotel, not flashy or anything. The room was a good size.

By on Jan 30, 2018

4

great location!

Everyone

Great location, easy walking distance to everything! Was very hot in the room though!

By , from san antonio on Oct 31, 2017

2
Everyone

The tub snd sink constantly stop up with water. The room had a bad smell.

By , from houston tx on Oct 16, 2017

2

needs work

Everyone

The rooms were furnished very sterile. There was no cozy feel to the room and it was partially clean. The bedding didn't seem clean and the towels in the bathroom were a little grunge looking. The price was ok but it's not worth the experience.

By , from DelRio Texas on Aug 23, 2017

2

close to river walk

Everyone

The room was not clean, the sheets were dirty and the floors were dirty. Housekeeping never cleaned our room. In fact housekeeping was on our floor when we left to breakfast and we asked for towels. Needless to say we didn't get our room clean of course we weren't going to get towels. So we didn't. They stated that they have coffee 24 hours a day because they don't serve breakfast but when I went to go get coffee the staff said they were to busy.

By on Jul 30, 2017