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Red Roof PLUS+ San Antonio Downtown - Riverwalk

2.5 out of 5.0

Recent guest reviews

I found a live spider in a towel that was a horrifying experience. You get there, right away they tell you, you need to pay for parking!!! I’m a guest, why should I?! The next day I found a black bug the size of a nickel lots of bugs everywhere. Not safe you never know if they are harmful. The pillows are horrible too. Not enough warm blankets. Overall I’ll never stay there again!

The stay was as expected, nothing too much. Parking on site was expensive and the room rate went up the second night from what was advertised. Not offering breakfast for the amount you pay to stay there sucks. But the rooms were clean and the hotel is pet friendly, which is great.

Close to all. 10 minute walk to the Alamo. Clean rooms.

Close to everything. Parking 15 per day but other then that a great stay

I got this hotel thru a package deal.. Sometimes the magnetic locks don't work.. the pool is in the front where he parking lot is.. My room wasn't done at least once if not 2 days.. I had to go pick up towels at least once because they didn't come thru.. but a broke ironing board was replaced immediatly.. so I give them props for that.. but some of the staff u can tell .. they really don't want to be there.. and others room their job very seriously.. All in all.. u pay what for what u get..

Decent for the price. Orbitz said I could request late check out, but the hotel said it wasn’t an option. Some of the staff seemed newer, and one of the manager types was severely rude to her staff while guests were present.

public facilities need to upgrade. Kinds old and smelly.

Had a reservation through Orbitz but were told on arrival they didn’t have a room for us. Finally got a room after complaining, but were next to the electrical room, so slept badly due to the constant booming noise. Had to park in a dirt lot with pot holes because their garage was full. We were able to switch rooms the next day, and the second room was better.

They canceled my room and the guy in the front did nothing to try to hemp

Always my first choice when I come to San Antonio

Very friendly and busy staff since the price is very affordable and it’s close to the river walk. Very clean room and with a nice view of downtown on the 5th floor.

Decent hotel, not flashy or anything. The room was a good size.

Great location, easy walking distance to everything! Was very hot in the room though!

The tub snd sink constantly stop up with water. The room had a bad smell.

The rooms were furnished very sterile. There was no cozy feel to the room and it was partially clean. The bedding didn't seem clean and the towels in the bathroom were a little grunge looking. The price was ok but it's not worth the experience.

The room was not clean, the sheets were dirty and the floors were dirty. Housekeeping never cleaned our room. In fact housekeeping was on our floor when we left to breakfast and we asked for towels. Needless to say we didn't get our room clean of course we weren't going to get towels. So we didn't. They stated that they have coffee 24 hours a day because they don't serve breakfast but when I went to go get coffee the staff said they were to busy.

The location and price can't be beat. Its close to the Alamo, RiverWalk and all major Downtown attrations plus it was quiet and clean.

Roach in room. Rusty metal door frames. Sink clogged. Noisy hallway. Be aware they charge $15/day for parking (not included in room rate).

Booked my stay here trough the website for a weekend getaway , worst idea. Everything was going well until we headed back to the room and started getting ready , heard a knock on the door . to open and see that it was one of the security telling us that he had a complain from next door saying we were banging on walls (to which this was not true) yet i lowered my music because i thought maybe that was the problem. we left the place around 10pm and came back around 4 am to notice that our keys weren't working! We went downstairs to see what was going on , to find out we had been kicked out of the hotel, Reason being the same person who had complained at first said we were AGAIN banging and kicking on walls, yet when this happened we were no longer in the room or hotel. One of the security guys confirmed this , because when the person called to complain again he was sent to our room and he noticed there was no one in there. I just think this was so unfair . to listen to someone that clearly was lying. Just because you see a couple in their late 20's does not mean we are "destructive". I rate this hotel a 1 star just because room was in good condition but the front desk staff were very unfair and didn't really seem to care and help.

pleasant no fancy trappings put nice. all staff was very helpful

1011 E Houston St San Antonio TX

Hotel highlights

  • Walking distance to Alamo and River Walk
  • Free WiFi in rooms and public areas
  • Outdoor pool
  • Laundry facilities

Located in Downtown San Antonio, Red Roof PLUS+ San Antonio Downtown - Riverwalk is within a 10-minute walk of popular sights such as Alamo and Shops at Rivercenter. This 215-room hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and coffee/tea in a common area. Near the airport, it's also near River Walk and Alamodome.


Dining

Order from room service to satisfy your hunger without leaving your room.


Rooms

All of Red Roof PLUS+ San Antonio Downtown - Riverwalk's 215 rooms are air-conditioned and have an array of amenities, including coffee makers, free local calls, and ironing boards. Guests can expect free WiFi and flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries. Rooms also include desks.


Property features

Red Roof PLUS+ San Antonio Downtown - Riverwalk features an outdoor pool, free WiFi in public areas, and conference space. Self parking is available for USD 15.00 per day. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and luggage storage. Additional amenities include coffee/tea in a common area, laundry facilities, and an ATM.

Room options

Superior Room, 1 King Bed, Accessible, Non Smoking

King 1 | Sleeps 2

Room, 1 King Bed, Accessible

King 1 | Sleeps 2

Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Deluxe Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Guest reviews for Red Roof PLUS+ San Antonio Downtown - Riverwalk

Everyone (32) Couples (62) Business (26) Family (75) Friends (15) Other (17)
3
Everyone

I found a live spider in a towel that was a horrifying experience. You get there, right away they tell you, you need to pay for parking!!! I’m a guest, why should I?! The next day I found a black bug the size of a nickel lots of bugs everywhere. Not safe you never know if they are harmful. The pillows are horrible too. Not enough warm blankets. Overall I’ll never stay there again!

By , from WI on Apr 18, 2018

3

cheaper option for staying in downtown

Everyone

The stay was as expected, nothing too much. Parking on site was expensive and the room rate went up the second night from what was advertised. Not offering breakfast for the amount you pay to stay there sucks. But the rooms were clean and the hotel is pet friendly, which is great.

By on Apr 12, 2018

4
Everyone

Close to all. 10 minute walk to the Alamo. Clean rooms.

By on Apr 4, 2018

4

great location for the price

Everyone

Close to everything. Parking 15 per day but other then that a great stay

By on Mar 11, 2018

3

probably the equivalent of a motel 6 but more pric

Everyone

I got this hotel thru a package deal.. Sometimes the magnetic locks don't work.. the pool is in the front where he parking lot is.. My room wasn't done at least once if not 2 days.. I had to go pick up towels at least once because they didn't come thru.. but a broke ironing board was replaced immediatly.. so I give them props for that.. but some of the staff u can tell .. they really don't want to be there.. and others room their job very seriously.. All in all.. u pay what for what u get..

By on Mar 9, 2018

4
Everyone

Decent for the price. Orbitz said I could request late check out, but the hotel said it wasn’t an option. Some of the staff seemed newer, and one of the manager types was severely rude to her staff while guests were present.

By on Mar 7, 2018

3
Everyone

public facilities need to upgrade. Kinds old and smelly.

By on Feb 23, 2018

2

convenient location, disappointing for the price

Everyone

Had a reservation through Orbitz but were told on arrival they didn’t have a room for us. Finally got a room after complaining, but were next to the electrical room, so slept badly due to the constant booming noise. Had to park in a dirt lot with pot holes because their garage was full. We were able to switch rooms the next day, and the second room was better.

By on Feb 19, 2018

1
Everyone

They canceled my room and the guy in the front did nothing to try to hemp

By on Feb 19, 2018

4

nice hotel close to downtown san antonio

Everyone

Always my first choice when I come to San Antonio

By on Feb 11, 2018

Review comment responded on Feb 12, 2018

Great to hear that we are always your choice when coming to San Antonio. We love to see familiar faces walk through the door. Thank you for always staying with us. We will see you again during your next stay. Have a wonderful day.