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Red Roof Inn San Antonio Lackland

2.0 out of 5.0

Recent guest reviews

For the need I had it was great. Just needed a place to crash as Air Force Grad is super busy. Staff was excellent. Rooms clean and bug free. Small breakfast served in morning. Waffles, cereals, fruit.

It was very disappointing to see how awful the hotel room is. It smelled, the bathroom was dirty, on the second day, our towels were taken away and NO NEW TOWELS were left inside the room. The chair was dirty. I will be contacting corporate about this. There is NO REASON why these rooms should be in this condition with them being SOLD OUT always due to the closeness of the Airforce Base. OWNERS must be REAL TERRIBLE in not spending the money to re do / update the property. TERRIBLE!!! Everything else was sold out so we couldn't move to another hotel but I will NEVER RECOMMEND this for anyone. PEOPLE be prepared to be disappointed. The only GREAT THING about this hotel is THE LOCATION!

This is my second time with redroof that's disappointing the restrooms were so nasty falling apart and cracking I had cigar ashes on my bed and it smelt so bad of cigar.I'm sorry I will not be looking into anymore redroof inn.

Room was small & cramped. Not very clean. Our sink was clogged & we told the front desk but I don't think they did anything about it because when we left it was still clogged. We were given 2 bath towels for 4 people. The staff was not very welcoming or pleasant at all.

Room was dirty. The bed was dirty had stains on the sheets hair on the pillow. The refrigerator and microwave were dirty. The bathtub was completely stain and filthy cracks in the walls. Continental breakfast was mediocre. Bananas were rotten did not have the juice machine working. Ice machine did not work.

The hotel is so out of date, it really needs an update. The room was okay. The a/c barely worked. The a/c int he exercise room was coming off the wall it didn't work at all. Although the staff was very nice the hotel was just dingy and dirty.

Went for my sons graduation from Lackland AFB, it was OK for the prices. Had roaches!

Lots of meth heads rate outside your door. Don't go there ever

Had to change room 3 times. RM 1 was not cleaned. RM 2 a/c stopped working we had to change rooms again. RM 3 no towels, called office and waited. Finally had to go to office and get them.

You just don't feel safe. It's a dump. Not a place for families.

Room smelled of mold, cigarette burns in the covers, water went out second night there. The cereal was stale and the breakfast area was very small

My towels had stains on them, there were holes in my sheets, and the bath tub was disgusting.

Very old and not well maintained. .dirty...used condom in the bed..icemachines did not work..very noisy being on a main road. Will never use again.

Began with nice greeting but eventually staff not so nice into the week. First night, air conditioner did not work (End of July), reported shower head was splashing on the ceiling, floor and even the light fixture. After initially reporting the safety hazard, still not fixed after we returned to the room given the staff 12 hour notice will not be in the room for maintenance. Second day, shower was still not fixed, I took the liberty tightening the fixture. When I call the front desk, I found out the wrong info was given to maintenance. The laundry room had one working washer and dryer. Washer was dirty. We did not use. The continental breakfast was also disappointing. Toast, dry cereal, apples, bananas, cold water for tea, semi warm coffee, and warm pitcher of milk on counter without being iced left out for who knows how long. I do not recommend anyone to this facility for the price paid.

The bed sheets were never changed, bugs in the room, clothing was stolen from the room,

Great deal! Excellent and friendly staff. Very clean and peaceful.

In town for a family babyshower, room was clean, bed, comfortable, some pillow cases had stains on them so probably need to be thrown away. Overall, decent for the price.n

I was looking for a clean to sleep while on a road trip. This place was too loud for the employee

We took a trip to see my son graduate from lackland AFB. The hotel location was great but there was a sign in a few windows that said we apologize for the mess that they were renovating. I seen no renvating at all. The room walls were real dirty and the floor wasnt much better. I do understand that you get what you pay for but I personally would choose a differant hotel if I had to do it all over again. The employees all but 2 were helpful

Motel is in a very bad part of town. Although we had some of the best mexican food ever, we were in a bad area. One of the employees of the motel threatened someone and we witnessed this. And there were gunshots heard in the middle of the night by us. Scary area.

6861 US Hwy 90 W San Antonio TX

Located within a leisurely stroll of Wilford Hall Medical Center, Red Roof Inn San Antonio Lackland is within a 10-minute drive of Port San Antonio. This motel has 93 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi. Alamodome and Tower of the Americas are also within a 15-minute drive.


Dining

Start your day off right with a free continental breakfast.


Rooms

All 93 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and cable TV. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include free local calls, ironing boards, and desks.


Property features

Guests of Red Roof Inn San Antonio Lackland have access to an outdoor pool, a fitness center, and free WiFi in public areas. If you drive, take advantage of free parking. The front desk is staffed 24/7 to help with tours or tickets, and answer any questions about the accommodations. Additional amenities include coffee/tea in a common area, express check-in, and express check-out.

Room options

Deluxe Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Room, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 2

Superior king non smoking

King 1 | Sleeps 2

Room, 1 Queen Bed, Accessible, Non Smoking

Queen 1 | Sleeps 2

Guest reviews for Red Roof Inn San Antonio Lackland

Everyone (15) Business (5) Couples (14) Family (54) Other (8) Friends (4)
3

used this hotel for air force graduation. was clos

Everyone

For the need I had it was great. Just needed a place to crash as Air Force Grad is super busy. Staff was excellent. Rooms clean and bug free. Small breakfast served in morning. Waffles, cereals, fruit.

By , from Milford NH on Mar 25, 2017

1

we stayed here to be close to the airforce base

Everyone

It was very disappointing to see how awful the hotel room is. It smelled, the bathroom was dirty, on the second day, our towels were taken away and NO NEW TOWELS were left inside the room. The chair was dirty. I will be contacting corporate about this. There is NO REASON why these rooms should be in this condition with them being SOLD OUT always due to the closeness of the Airforce Base. OWNERS must be REAL TERRIBLE in not spending the money to re do / update the property. TERRIBLE!!! Everything else was sold out so we couldn't move to another hotel but I will NEVER RECOMMEND this for anyone. PEOPLE be prepared to be disappointed. The only GREAT THING about this hotel is THE LOCATION!

By , from Orlando, FL on Mar 14, 2017

2

so disappointing

Everyone

This is my second time with redroof that's disappointing the restrooms were so nasty falling apart and cracking I had cigar ashes on my bed and it smelt so bad of cigar.I'm sorry I will not be looking into anymore redroof inn.

By , from Plainview,Tx on Mar 9, 2017

3

was disappointing stay

Everyone

Room was small & cramped. Not very clean. Our sink was clogged & we told the front desk but I don't think they did anything about it because when we left it was still clogged. We were given 2 bath towels for 4 people. The staff was not very welcoming or pleasant at all.

By on Mar 8, 2017

2

so disappointing

Everyone

Room was dirty. The bed was dirty had stains on the sheets hair on the pillow. The refrigerator and microwave were dirty. The bathtub was completely stain and filthy cracks in the walls. Continental breakfast was mediocre. Bananas were rotten did not have the juice machine working. Ice machine did not work.

By , from Redding Ca on Mar 5, 2017

2

okay

Everyone

The hotel is so out of date, it really needs an update. The room was okay. The a/c barely worked. The a/c int he exercise room was coming off the wall it didn't work at all. Although the staff was very nice the hotel was just dingy and dirty.

By , from Louisiana on Feb 20, 2017

3

nice for the price!

Everyone

Went for my sons graduation from Lackland AFB, it was OK for the prices. Had roaches!

By , from Las Vegas on Feb 12, 2017

1
Everyone

Lots of meth heads rate outside your door. Don't go there ever

By on Feb 11, 2017

2

do not give up

Everyone

Had to change room 3 times. RM 1 was not cleaned. RM 2 a/c stopped working we had to change rooms again. RM 3 no towels, called office and waited. Finally had to go to office and get them.

By , from San Antonio, TX on Jan 16, 2017

1
Everyone

You just don't feel safe. It's a dump. Not a place for families.

By on Nov 7, 2016