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Red Roof Inn San Antonio Lackland

2.0 out of 5.0

Recent guest reviews

Went for my sons graduation from Lackland AFB, it was OK for the prices. Had roaches!

Lots of meth heads rate outside your door. Don't go there ever

Had to change room 3 times. RM 1 was not cleaned. RM 2 a/c stopped working we had to change rooms again. RM 3 no towels, called office and waited. Finally had to go to office and get them.

You just don't feel safe. It's a dump. Not a place for families.

Room smelled of mold, cigarette burns in the covers, water went out second night there. The cereal was stale and the breakfast area was very small

My towels had stains on them, there were holes in my sheets, and the bath tub was disgusting.

Very old and not well maintained. .dirty...used condom in the bed..icemachines did not work..very noisy being on a main road. Will never use again.

Began with nice greeting but eventually staff not so nice into the week. First night, air conditioner did not work (End of July), reported shower head was splashing on the ceiling, floor and even the light fixture. After initially reporting the safety hazard, still not fixed after we returned to the room given the staff 12 hour notice will not be in the room for maintenance. Second day, shower was still not fixed, I took the liberty tightening the fixture. When I call the front desk, I found out the wrong info was given to maintenance. The laundry room had one working washer and dryer. Washer was dirty. We did not use. The continental breakfast was also disappointing. Toast, dry cereal, apples, bananas, cold water for tea, semi warm coffee, and warm pitcher of milk on counter without being iced left out for who knows how long. I do not recommend anyone to this facility for the price paid.

The bed sheets were never changed, bugs in the room, clothing was stolen from the room,

Great deal! Excellent and friendly staff. Very clean and peaceful.

In town for a family babyshower, room was clean, bed, comfortable, some pillow cases had stains on them so probably need to be thrown away. Overall, decent for the price.n

I was looking for a clean to sleep while on a road trip. This place was too loud for the employee

We took a trip to see my son graduate from lackland AFB. The hotel location was great but there was a sign in a few windows that said we apologize for the mess that they were renovating. I seen no renvating at all. The room walls were real dirty and the floor wasnt much better. I do understand that you get what you pay for but I personally would choose a differant hotel if I had to do it all over again. The employees all but 2 were helpful

Motel is in a very bad part of town. Although we had some of the best mexican food ever, we were in a bad area. One of the employees of the motel threatened someone and we witnessed this. And there were gunshots heard in the middle of the night by us. Scary area.

The hotel staff was great! They were very nice and helpful. Hotel was alright. Comfy beds.

We always look for this location because of the area plus everything is so close by that I like the area. The restaurants, and especially shopping area.

The room was nice and clean. Kind of in a bad part of town but right off 90 so good location. The breakfast was a joke. But you can't beat it for the price!!!

Room was ok, my bad experience was that my husband have to go back to the front desk three times because our key wouldnt work while i was standing outside the room with my two kids and travel bags @ 10pm

Was very good we enjoy a variety of channels and a perfect temperature in the room all cleaned every day

management doesn't care about your reservation at ALL! They will give your room away...towels had hair in them...doesn't care about anything...

6861 US Hwy 90 W San Antonio TX

Located within a leisurely stroll of Wilford Hall Medical Center, Red Roof Inn San Antonio Lackland is within a 10-minute drive of Port San Antonio. This motel has 93 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi. Alamodome and Tower of the Americas are also within a 15-minute drive.


Dining

Start your day off right with a free continental breakfast.


Rooms

All 93 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and cable TV. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include free local calls, ironing boards, and desks.


Property features

Guests of Red Roof Inn San Antonio Lackland have access to an outdoor pool, a fitness center, and free WiFi in public areas. If you drive, take advantage of free parking. The front desk is staffed 24/7 to help with tours or tickets, and answer any questions about the accommodations. Additional amenities include coffee/tea in a common area, express check-in, and express check-out.

Room options

Deluxe Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Superior king non smoking

King 1 | Sleeps 2

Room, 1 Queen Bed, Accessible, Non Smoking

Queen 1 | Sleeps 2

Suite, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 2

Guest reviews for Red Roof Inn San Antonio Lackland

Everyone (9) Business (5) Couples (14) Family (54) Other (8) Friends (4)
3

nice for the price!

Everyone

Went for my sons graduation from Lackland AFB, it was OK for the prices. Had roaches!

By , from Las Vegas on Feb 12, 2017

1
Everyone

Lots of meth heads rate outside your door. Don't go there ever

By on Feb 11, 2017

2

do not give up

Everyone

Had to change room 3 times. RM 1 was not cleaned. RM 2 a/c stopped working we had to change rooms again. RM 3 no towels, called office and waited. Finally had to go to office and get them.

By , from San Antonio, TX on Jan 16, 2017

1
Everyone

You just don't feel safe. It's a dump. Not a place for families.

By on Nov 7, 2016

2

5 days of gross

Everyone

Room smelled of mold, cigarette burns in the covers, water went out second night there. The cereal was stale and the breakfast area was very small

By on Oct 4, 2016

3
Everyone

My towels had stains on them, there were holes in my sheets, and the bath tub was disgusting.

By , from R. on Aug 16, 2016

1

dump

Everyone

Very old and not well maintained. .dirty...used condom in the bed..icemachines did not work..very noisy being on a main road. Will never use again.

By , from San Antonio on Aug 16, 2016

1

not so nice after all...

Everyone

Began with nice greeting but eventually staff not so nice into the week. First night, air conditioner did not work (End of July), reported shower head was splashing on the ceiling, floor and even the light fixture. After initially reporting the safety hazard, still not fixed after we returned to the room given the staff 12 hour notice will not be in the room for maintenance. Second day, shower was still not fixed, I took the liberty tightening the fixture. When I call the front desk, I found out the wrong info was given to maintenance. The laundry room had one working washer and dryer. Washer was dirty. We did not use. The continental breakfast was also disappointing. Toast, dry cereal, apples, bananas, cold water for tea, semi warm coffee, and warm pitcher of milk on counter without being iced left out for who knows how long. I do not recommend anyone to this facility for the price paid.

By , from San Antonio. TX on Aug 3, 2016

1
Everyone

The bed sheets were never changed, bugs in the room, clothing was stolen from the room,

By on May 3, 2016

4

great for the price

BusinessTravelers

Great deal! Excellent and friendly staff. Very clean and peaceful.

By on Aug 21, 2015