Skip to main content
Beginning of main content

Recent guest reviews

There was a used condom behind bathroom door, pubic hairs in the shower, no smoke detector very dusty and broken door

nothing the place was filthy,hot,smelled like filth and cigarettes and rude front desk.

The property was clean and well taken care of but their swimming pool needed some extra attention.

Please invest in changing all bed linings. Lots of old stains on comforters and the mattress cover had a big yellow stain on it. I would not like anyone to have to sleep on that. When I addressed it the next Morning to the front desk clerk all she repiled is "Ok I understand". Really no point in telling her.

The room was clean But when you walk in the smell of from the air conditioner was bad very muskey I had breathing problem for two day when I got home inspection need to be done on thei ac.

Looks like a well kept hotel from the outside and online, no it is NOT. Beds are covered in linens with cigarette burns, AC vents covered in sticky disgusting crust, dirty room, staff is just blah no real friendliness. Glad to only have been there a few hours and hopefully no critters came back with me

Second time here in two months. Great location, close to shopping and restaurants. Room was very clean and staff very good. The room needs some repairs and the parking lot is so well lighted the shade didn't do much good. Take a sleep mask.

Went to help a friend who is getting his house ready to sell and moving. This motel was in the neighborhood. Close to shopping and restaurants. Room was very clean but needs to be updated. Very large room with a king bed but the TV was a little 32" and the remote didn't work. Took the remote down to the desk and the clerk replaced the batteries and tested it, still didn't light up so she gave me another. It still didn't work in the room. TV worked fine pressing the buttons on the TV. Just what I wanted to do after a long hard day. Coffee was served in the lobby from 6-8. Went down at 7:15 and the coffee thermos pumps were empty. Clerk just watched me and didn't say a thing. Also the AC ran all the time. I would not stay there again or recommend it.

It is easy to get to the airport from this hotel. It was clean. But the beds are very uncomfortable. And they used an air freshener that was way to heavy. It burned my nose and throat.

The room was very humid and hot when we walked . The room was not properly cleaned . I always spray and disinfect everything and the restroom was super dirty!!! The door lock didn't work and the door lock catcher was broken ! Couldn't sleep well because of the humidity. I do not recommend this hotel. Even if it's cheaper than others !

Bring your disinfectants and you'll be ok, clean but not thoroughly sanitized. We needed an affordable yet acceptable local place for 2 weeks and this was the place. Staff was friendly and accommadating.

I was very disappointed in the condition of the room. My ac was broken and I needed a place to stay for the night. When I got to the room, I left after 5 minutes. It was non smoking, as all the rooms were on the floor, but everything wrecked of smoke. The bedspread had burns on it. HORRIBLE place. Very much a waste of money, I wouldnt let me dog stay there.

Room was a nice size but that's all,room apeared clean but it wasn't toilet smelled. Front desk lady was nice,

staff nice, hotel not so nice.....................................................

Stay was great, night staff very friendly & understanding.

Kenley Pl San Antonio TX

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Laundry facilities
  • 24-hour front desk

Located in North San Antonio - SAT, Motel 6 San Antonio TX is within a few miles (5 km) of sights such as Silverhorn Golf Club of Texas and McAllister Park. This 77-room motel welcomes guests with conveniences like free in-room WiFi, free self parking, and coffee/tea in a common area.


Rooms

Motel 6 San Antonio TX's 77 air-conditioned rooms provide refrigerators and free local calls. Flat-screen TVs come with cable channels, and free WiFi keeps guests connected.


Property features

Guests of Motel 6 San Antonio TX enjoy access to free WiFi in public areas, a seasonal outdoor pool, and coffee in a common area. You can put free parking to good use if you drive. Front-desk staff are standing by 24/7 to assist with any requests. This motel also has laundry facilities.

Room options

Standard Room, 1 King Bed, Smoking, Refrigerator

King 1 | Sleeps 2

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Full 2 | Sleeps 4

Standard Room, 2 Double Beds, Smoking, Refrigerator

Full 2 | Sleeps 4

Standard Room, 1 King Bed, Accessible, Refrigerator

King 1 | Sleeps 2

Guest reviews for Motel 6 San Antonio TX

Everyone (13) Couples (1) Family (5)
1
Everyone

By on Aug 20, 2019

Review comment responded on Aug 21, 2019

Dear Guest, Thank you for your review. It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed to improve that. Anyway, your feedback is important to us and you can contact us at any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager

1
Family with small children Families

There was a used condom behind bathroom door, pubic hairs in the shower, no smoke detector very dusty and broken door

By on Aug 12, 2019

Review comment responded on Aug 14, 2019

Dear Guest, We appreciate the review and we take it quite seriously for improvement. At the outset, our apologies for the bad experience you had howsoever. We are acting on the cleanliness issue. We shall take whatever steps necessary to avoid such unpleasant incidence. We shall see that it is never happening in the future. We also have given special training and instructions to the hotel staff to check all the rooms prior to checking in a new guest. We assure you and request you to consider staying with us in the future and have a new satisfactory experience. Sincerely, Hotel Manager

1
Families

nothing the place was filthy,hot,smelled like filth and cigarettes and rude front desk.

By on Aug 5, 2019

Review comment responded on Aug 7, 2019

Dear Guest, Thank you for posting your candid review. We are very sorry for the inconvenience caused to you because of the smoke smell, which made your stay undesirable. We have informed our staff to look into this issue and make sure such incidence does not happen again. We will surely work on improving the environment, so next time you visit us, you really have a comfortable stay. Sincerely, Hotel Manager

4
Families

The property was clean and well taken care of but their swimming pool needed some extra attention.

By on Jul 24, 2019

Review comment responded on Jul 27, 2019

Dear Guest, Thanks for your stay at our hotel and glad to know that it was a nice one, but at the same time, we have noted your suggestions on pool and forwarded to management. Please do visit us again. Sincerely, Hotel Manager

2
Families

Please invest in changing all bed linings. Lots of old stains on comforters and the mattress cover had a big yellow stain on it. I would not like anyone to have to sleep on that. When I addressed it the next Morning to the front desk clerk all she repiled is "Ok I understand". Really no point in telling her.

By on Jul 19, 2019

Review comment responded on Jul 27, 2019

Dear Guest, Thanks for being a guest at our hotel. Our apologies for the inconveniences you had with the stay. Our hospitality ensures a nice experience for our guests, but here something has really not worked. It is unfortunate that we could not provide you good staying experience which you really deserved. Kindly understand and give us another chance to prove ourselves. Sincerely, Hotel Manager

2
Everyone

The room was clean But when you walk in the smell of from the air conditioner was bad very muskey I had breathing problem for two day when I got home inspection need to be done on thei ac.

By on Jul 11, 2019

Review comment responded on Jul 17, 2019

Dear Guest, Thanks for your comments. We regret that we couldn’t completely satisfy you because of the strange smell from the AC. We have informed our AC technician to check the AC before assigning the rooms to our guests. We regularly check all the amenities & facilities prior to assigning the rooms to new guests. Sorry for the lapse this time. But we will make sure it does not happen next time you visit us. We take real pride in our hotel, and I apologize if we let you down in any way. We want you to have the best possible experience here, and we’re working toward complete satisfaction of all guests. Sincerely, Hotel Manager

2
Everyone

By on Jun 30, 2019

Review comment responded on Jul 17, 2019

Dear Guest, Thanks for your feedback and 2-star rating. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. You can expect a still better experience next time. Please visit us again. Sincerely, Hotel Manager

2
Partner Couples Families

Looks like a well kept hotel from the outside and online, no it is NOT. Beds are covered in linens with cigarette burns, AC vents covered in sticky disgusting crust, dirty room, staff is just blah no real friendliness. Glad to only have been there a few hours and hopefully no critters came back with me

By on Apr 15, 2019

Review comment responded on Apr 18, 2019

Dear Guest, Thanks for your comments. I’m sorry that several issues combined to make your stay less than desirable. We take real pride in offering the best possible guest experience, and I understand that we let you down. You can be sure we’ll do better for you next time. Nothing means more to us than providing a pleasant guest experience. Sincerely, Hotel Manager.

1
Everyone

By on Feb 17, 2019

Review comment responded on May 1, 2019

Dear Guest, We understand your disappointment with us and agree that 1-star is not acceptable. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve any issues immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. Please give me a call or meet us at your earliest convenience. Yours sincerely, Hotel Manager

4
Everyone

Second time here in two months. Great location, close to shopping and restaurants. Room was very clean and staff very good. The room needs some repairs and the parking lot is so well lighted the shade didn't do much good. Take a sleep mask.

By on Jan 30, 2019

Review comment responded on Jan 30, 2019

Dear Guest, Greetings from the motel 6 San Antonio TX I am glad that you liked our location, staff I am pleased that you liked our clean room. looking forward to seeing you again! please visit us again! Sincerely Hotel Manager

url importing https://www.orbitz.com/San-Antonio-Hotels-Motel-6-San-Antonio-TX.h2551343-p2.Hotel-Reviews