Marriott San Antonio Northwest3.5 out of 5.0
Recent guest reviews
What gives? Check in is @ 4pm and check out is at noon. Whatever ever happened to a full day? By 9am house keeping was knocking on the door! At 11:55 there was a knock and a mention that we had 5 minutes to check out!! How rude!!! Also, what's with having to charge my card and additional $50 for a deposit.....
Nice location - most big attractions are a 15-20 minute drive away. Hotel staff was very friendly and helpful and the place was re-done recently. Only complaint would be the loud air conditioning units in the rooms.
Room didnt have AC. Staff was gracious enough to move me to another room. Staff always greeted when leaving or arriving into hotel building. Expected more because of the name Marriott but in the end just another good hotel
Pleasant enough, and the front desk staff amazing ,however the restaurant was over priced and the service left much to be desired. One would think that when you were hosting a conference in your building you would make accommodations to be able to serve them. The staff wasn't rude, they just didn't care, I quit eating there which was extremely inconvenient. House keeping was lazy. Did nothing more than minimum required. /The bowl of my sink did not get wiped down in the 6 days I stayed.
Wow, the AC was LOUD. Couldn't get a good night of sleep because the AC was so loud, it's like a 747 taking off every 5 min in our room.
Week-long training session location was easy to access from the airport. Rooms decorated well and comfortable bed. In-room refrigerator a nice touch.
Reviews from Trip Advisor
49% of guests recommend this hotelTotal of 70 reviews