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Howard Johnson Inn And Suites Central San Antonio

2.5 out of 5.0

Recent guest reviews

This was not a good experience , hotel is not clean and very badly managed , I had to do early checkout due to these

I booked two weeks in advance and the room they placed us in smelled moldy. The electrical outlets did not function except for one in the entire room. The sofa bed had a huge, yellow, urine stain on the mattress and it was missing hooks to keep the mattress leveled. I asked to be moved to another room and the second room was in much better shape: no odd smells, no urine stains. Breakfast was very good.

The stay was alright beds weren’t too bad either. You can tell the building was old and the sofa bed was old and torn

I was surprised to fine such a large, nice room, with everything I would need. Just great,, everything !

The hotel is really old there is any kind of security. My room was double book so sudenly I found two guys inside my room with all my baggage and belongings inside the girl of front desk only mention sorry was a mistake

It was ok, i think that need to put some chemicals to take away thr bad oddors

The outside seemed a little creepy. There were steel gates on both ends of the parking lot. The good thing was it kept bad people out. Down side is that you had to ask the receptionist to open the gate to let you out and back in after 10 pm.

Overall, it was a good experience. Loved the wheelchair accessible shower. Beds were comfortable. However, the breakfast was one of the worst we've ever had at a hotel. Orange juice was an orange drink rather than juice, waffle maker over cooked and eggs were bland. If breakfast isn't important, this would be a good choice.

Breakfast, wifi, microwave, fridge was appreciated

Receptionist was great. But the room was terrible. 3 of Every size towels except washcloth. Regular light bulb in bathroom we're Heat bulb supposed to be. Coffee maker was dirty and microwave had particles of food and food splatter inside

You truly get a great value with this hotel. Most of the staff members were very friendly, accommodating and pleasant. The quality of the room was very good.

Older motel with a lot of ugly repairs . I don't think Orbitz should have this motel on their web site !

The room was average the furniture is old needs cleaning perhaps replacing.

Front desk staff was terrific. Property in terrible condition. Pool/hot tub water was green! Carpet in room is filthy. Window sheers torn up, door would not self- close, vent in bathroom broken, dangerous light switch, cops were there twice during our 3 day stay. Pre-paid for 3 days with no refund available or we would have gone to another hotel. If the price is to good to be true...

It was ok for the price and I got a promo deal. It was not what I thought I was getting. The pictures were very misleading. The staff was friendly, the breakfast was ok but not great. Very outdated and one hall smelled like cigarette smoke.

The hotel was very clean, the staff was extremely pleasant and the grounds were very well maintained. Given the area of town I was a little concerned but as soon as I walked through the doors I was put at ease. I would definitely recommend this hotel!

This hotel is super easy to go to & from. It is located right on a on/off ramp. Check in was quick & painless. Parking was free & tree shaded. Our room was clean & pleasant. The pool is in the center of a beautiful courtyard. Every room opens onto this well manicured little park. Very well maintained. The sofa sleeper in our room was a little well-worn. There was no bedding for the sofa bed. We were too tired to deal with it, so we just used a sheet from the bed. It was very comfortable, just well worn. Breakfast was hot & hearty, but not well supervised. There is no attendant, so it is hit & miss if you get eggs, coffee, or batter for a waffle. They were good about refilling missing items if you asked, but to me, you shouldn't have to ask. Over all, I would recommend this place to my friends as a good place to lay my head.

There is really no excuse to let a building go to ruin such as the Howard Johnson in which I stayed. Even the sign of the hotel was broken. It was easy to miss this hotel because of it. True the rates are lower than other hotels but the parking lot was full so ... The hotel receptionist was lovely and efficient. My room door was so stuck I thought I was at the wrong door. The shower was moldy with broken tiles...handicapped accessible though. Air conditioning worked very well as my room was freezing in August. Bedding and bed was firm and clean. Obviously the staff is doing its best with what they are given. Someone renovate this hotel, or at least repair it. Location is convenient to airport, late night food and gas station. All in all I cannot recommend this hotel to anyone.

I like it of all! But the the cleaning chemical kindof too strong for me..we keep sneazing

Average area. Carpeting was so dirty I walked on a towel getting out of the shower to my suitcase. The towel was black. No towels in room. Had to go to front desk for towels after I undressed for shower. Mattress was very uncomfortable. First floor room so listened to the brats scream at the pool all night. Breakfast was 3 day old warmed up eggs.

6901 W Interstate 10 San Antonio TX

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Within a short walk of Wonderland of the Americas Mall, Howard Johnson Inn And Suites Central San Antonio is within 2 miles (3 km) of Malibu Castle. This 73-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi. Also near this Balcones Heights hotel are Woodlawn Theater and South Texas Medical Center.


Dining

Free continental breakfast is included with your stay and awaits you each morning from 6:30 AM to 9:30 AM.


Rooms

All of Howard Johnson Inn And Suites Central San Antonio's 73 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include free local calls, ceiling fans, and safes.


Property features

At Howard Johnson Inn And Suites Central San Antonio, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include 2 meeting rooms, coffee/tea in a common area, and laundry facilities.

Guest reviews for Howard Johnson Inn And Suites Central San Antonio

Everyone (25) Couples (9) Business (1) Family (16) Friends (4) Other (1)
1

lacks cleanliness and poorly maintained

Everyone

This was not a good experience , hotel is not clean and very badly managed , I had to do early checkout due to these

By on Mar 13, 2018

Review comment responded on Mar 20, 2018

Thank you for taking the time to review our hotel regarding your recent stay. As a VALUED GUEST, we see that there is room for improvement based on your feedback. We also noticed that there were several missed opportunities. Please accept our apology for not meeting your expectations during your stay. As we strive to deliver a flawless guest experience we are working on addressing the issues you noticed so that we can continue to improve our hotel operations

3
Everyone

I booked two weeks in advance and the room they placed us in smelled moldy. The electrical outlets did not function except for one in the entire room. The sofa bed had a huge, yellow, urine stain on the mattress and it was missing hooks to keep the mattress leveled. I asked to be moved to another room and the second room was in much better shape: no odd smells, no urine stains. Breakfast was very good.

By , from San Antonio, TX on Feb 23, 2018

Review comment responded on Mar 13, 2018

Thank you for sharing your experience at our hotel with a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a VALUED CUSTOMER, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.

4
Everyone

The stay was alright beds weren’t too bad either. You can tell the building was old and the sofa bed was old and torn

By on Jan 17, 2018

4

really pleased,,,!

Everyone

I was surprised to fine such a large, nice room, with everything I would need. Just great,, everything !

By , from San Antonio, Tx on Jan 2, 2018

3
Everyone

It was ok, i think that need to put some chemicals to take away thr bad oddors

By , from houston tx on Oct 6, 2017

Review comment responded on Oct 12, 2017

I apologize for any issues this may have caused you. I am currently in the process on working with our Head Housekeeper to address the issue and ensure no other guest will have to go through this

4
Everyone

The outside seemed a little creepy. There were steel gates on both ends of the parking lot. The good thing was it kept bad people out. Down side is that you had to ask the receptionist to open the gate to let you out and back in after 10 pm.

By on Jun 26, 2017

Review comment responded on Nov 2, 2017

Thank you for taking the time to leave us a review of your stay. we hope to see you again and provide you with excellent service.

4

good value for the money.

Everyone

Overall, it was a good experience. Loved the wheelchair accessible shower. Beds were comfortable. However, the breakfast was one of the worst we've ever had at a hotel. Orange juice was an orange drink rather than juice, waffle maker over cooked and eggs were bland. If breakfast isn't important, this would be a good choice.

By on May 21, 2017

5

nice hotel

Everyone

Breakfast, wifi, microwave, fridge was appreciated

By on Feb 15, 2017

Review comment responded on Oct 18, 2017

Thank you so much for taking your time to fill out an online review regards to your recent stay with us at Howard Johnson Suites Central. I am very delighted to hear that we were able to create a wonderful lasting impression during your stay. We definitely appreciate the great feedback and the five star review and it was a true pleasure to have you at our hotel. Can't wait to have you back at our hotel again soon so we can once again make you feel at home.

3

not well kept

Everyone

Receptionist was great. But the room was terrible. 3 of Every size towels except washcloth. Regular light bulb in bathroom we're Heat bulb supposed to be. Coffee maker was dirty and microwave had particles of food and food splatter inside

By , from San Antonio,Tx on Dec 12, 2016

Review comment responded on Jan 31, 2017

Thank you for your review, your feedback and your comments regarding your stay. We want you to know that your feedback and description of your experience at our hotel is of utmost importance to us.I hope you will accept our sincerest apologies, and I thank you for bringing the matter to our attention.

4

great value and excellent staff!

Everyone

You truly get a great value with this hotel. Most of the staff members were very friendly, accommodating and pleasant. The quality of the room was very good.

By , from San Antonio, TX on Nov 10, 2016