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Holiday Inn Express Hotel & Suites San Antonio-Medical Area

2.5 out of 5.0

Recent guest reviews

I stayed there for two nights and overall my stay was impeccable. My only complaint was the Wi-Fi not able to be working but other than that my stay was a complete dream.

The hotel staff was supportive but Manager was not accessible for complaints.

it was a nice hotel nice location clean rooms comfortable bedding overall I would stay here again

I went to San Antonio with my family o visit UTSA and I cannot think of a better hotel to stay in. it was comfortable, had a great breakfast, and my room was AMAZINGLY CLEEN

The hotel was nice. The location was great - sitting right on I-10 and not too far from I-410. We were on the 4th floor and it smelled of smoke by the elevator. The air conditioner was really loud, especially at night when trying to sleep. The housekeeping did not clean well. The breakfast was ok. Will probably upgrade to another hotel next time we stay.

The room was clean and quiet, even though it was on the first floor near an exit way. The pool though was a disappointment as it was much smaller than it appears in the photos. It was close to the highway and airport but remote from anything to do. Overall a pleasant stay.

Perfect Hotel for shopping activities near for malls and exit to San Marcos

You can save some money staying here as long as you don't mind being about 10 minutes from the River walk. Overall its a nice hotel. Very typical.

All in all Ok.....good location to all activities.....good breakfast

Nothing to rave about but I think it's a good overall value. They have a full breakfast buffet although somewhat lacking in the taste department. Staff was pleasant.

Nice and clean, staff not as helpful as I would have wished....overall experience was fine. Stayed.during holiday week... glad it wasn't as crowded as expected...

My husband and I went to celebrate our aniversery. I was not impressed with the location of the hotel, the watered down mango juice or the big hole in the bathroom door. While the staff was pleasant, the hotel itself could use some improvements. It was not my usual experience at this particular chain. There were several families there that accounted for all the noise and jumping up and down from the floor above through out the night. It was a disappointing stay.

Staff was great, love the hotel much better that other hotels I recommend anyone to stay in this hotel next time I go to San Antonio I will stay in this hotel

we thought check in was at 1, and they explained to us it was at 3, our room was ready so they let us check in and we didn't have to wait, the staff was wonderful very welcoming and the room was very clean, breakfast was good and didn't have to wait for refill it was always full, its also in a great location with local Walmart and great restaurants. completely recommend this hotel

The only thing that kept this hotel from being all 5s was the breakfast. While I appreciate a free breakfast at a hotel that goes above the average "continental" breakfast, the sausage gravy tasted odd (like no other sausage gravy I've ever had); the bacon was limp and not tasty; the coffee was bad; however, the scrambled eggs were passable. Taqueria Jimador, across the street, has fantastic breakfasts for less than $5.

This hotel is easy to get to from the airport, and its an easy shot downtown. It was clean and quiet. Rooms were fine and staff polite and helpful.

It was very clean and comfortable. The only tiny issue we had was the extremely slow elevator. Other than that it was great.

From the time I arrived, everything was just what I expected and then some. The staff were truly friendly and helpful. The location provided easy access to I-10 and getting around the city. While there weren't many dining options nearby, I found many possibilities just one exit away. I would stay here again if the opportunity comes along.

Our stay was great. It was very convenient to Trinity University.

Very quiet, close to town, breakfast was fantastic. Rooms and Room service above average. We will go back.

102 Spencer Lane San Antonio TX

Located in Northwest - Six Flags, Holiday Inn Express Hotel & Suites San Antonio-Medical Area is within 2 miles (3 km) of sights such as Wonderland of the Americas Mall and Woodlawn Theater. This 80-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi. It's also close to Malibu Castle and St. Mary's University.


Dining

Free buffet breakfast is included with your stay.


Rooms

The 80 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Free newspapers, free local calls, and ironing boards are other standard amenities.


Property features

Guests staying at Holiday Inn Express Hotel & Suites San Antonio-Medical Area enjoy an outdoor pool, a fitness center, and free WiFi in public areas. If you decide to drive, there's free parking. Helpful staff can provide dry cleaning/laundry services and a safe deposit box at the front desk. Additional amenities include a meeting room, a business center, and coffee/tea in a common area.

Room options

Standard Room

Twin 1 | Twin 2 | Sleeps 4

Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Suite, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Guest reviews for Holiday Inn Express Hotel & Suites San Antonio-Medical Area

Everyone (2) Couples (11) Business (2) Family (6) Other (2)
4

nice hotel but wifi wasn't working

Everyone

I stayed there for two nights and overall my stay was impeccable. My only complaint was the Wi-Fi not able to be working but other than that my stay was a complete dream.

By , from austin, tx on Feb 25, 2017

1

it smells awful in hotel rooms.

Everyone

The hotel staff was supportive but Manager was not accessible for complaints.

By on Mar 29, 2016

Review comment responded on Mar 31, 2016

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Joshua H Front Office Manager

5

great stay

Singles

it was a nice hotel nice location clean rooms comfortable bedding overall I would stay here again

By on Jan 7, 2015

4

collage visit

Families

I went to San Antonio with my family o visit UTSA and I cannot think of a better hotel to stay in. it was comfortable, had a great breakfast, and my room was AMAZINGLY CLEEN

By on Apr 29, 2014

3

ok place to stay

Couples

The hotel was nice. The location was great - sitting right on I-10 and not too far from I-410. We were on the 4th floor and it smelled of smoke by the elevator. The air conditioner was really loud, especially at night when trying to sleep. The housekeeping did not clean well. The breakfast was ok. Will probably upgrade to another hotel next time we stay.

By on Apr 28, 2014

4

weekend with the hubby

Couples

The room was clean and quiet, even though it was on the first floor near an exit way. The pool though was a disappointment as it was much smaller than it appears in the photos. It was close to the highway and airport but remote from anything to do. Overall a pleasant stay.

By on Sep 9, 2013

4

good hotel with excelent staff and good location

Families

Perfect Hotel for shopping activities near for malls and exit to San Marcos

By on Aug 9, 2013

4

save money away from the river walk.

Couples

You can save some money staying here as long as you don't mind being about 10 minutes from the River walk. Overall its a nice hotel. Very typical.

By on Sep 17, 2012

3

good for the price and location

Families

All in all Ok.....good location to all activities.....good breakfast

By on Aug 10, 2012

4

good overall hotel

BusinessTravelers

Nothing to rave about but I think it's a good overall value. They have a full breakfast buffet although somewhat lacking in the taste department. Staff was pleasant.

By on Jul 27, 2012